--- description: Review of TrueReview Software: system overview, features, price and cost information. Get free demos and compare to similar programs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: TrueReview | Reviews, Pricing & Demos - SoftwareAdvice GB --- Breadcrumb: [Home](/) > [Review Management Software](/directory/4285/review-management/software) > [TrueReview](/software/193489/truereview) # TrueReview Canonical: https://www.softwareadvice.co.uk/software/193489/truereview Page: 1 / 7\ Next: [Next page](https://www.softwareadvice.co.uk/software/193489/truereview?page=2) > ✨ TrueReview is a user-friendly, all-in-one review management tool that makes it easy for businesses to collect, manage, and respond to customer feedback effortlessly. 🚀 TrueReview tracks customer interactions with your review requests and sends automated follow-up emails to boost engagement, helping you gather even more reviews\! 🤖 Simplify your workflow by connecting TrueReview with your CRM via Zapier or using our API. Automatically send review requests when payments are received, jobs are completed, or any other trigger your CRM supports. 🤩 Respond to reviews with ease using our AI-powered Review Response Generator, which crafts personalized, thoughtful replies for you. ❤️ Turn your best reviews into stunning visual posts\! Customize fonts, colors, and layouts to fit your brand and make your testimonials shine with our Social Review Post Generator. > > Verdict: Rated **5.0/5** by 154 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **5.0/5** | 154 Reviews | | Ease of Use | 4.9/5 | Based on overall reviews | | Customer Support | 5.0/5 | Based on overall reviews | | Value for Money | 4.8/5 | Based on overall reviews | | Features | 4.9/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: TrueReview - **Founded**: 2019 ## Commercial Context - **Starting Price**: US$49.00 - **Pricing model**: Flat Rate (Free Trial) - **Pricing Details**: Free 14-day trial included with all plans. No hidden fees, no setup costs, 100% transparent pricing. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based - **Supported Languages**: English - **Available Countries**: Canada, United States ## Features - AI/Machine Learning - API - Activity Dashboard - Activity Tracking - Alerts/Notifications - Automated Responses - Brand Management - CRM - CRM Integration - Campaign Management - Commenting/Notes - Communication Management - Customer Advocacy - Customer Experience Management - Customisable Branding - Customisable Reports - Customisable Templates - Customizable Fields - Dashboard - Data Import/Export ## Integrations (1 total) - Zapier ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat ## Category - [Review Management Software](https://www.softwareadvice.co.uk/directory/4285/review-management/software) ## Related Categories - [Review Management Software](https://www.softwareadvice.co.uk/directory/4285/review-management/software) - [Reputation Management Software](https://www.softwareadvice.co.uk/directory/4509/reputation-management/software) ## Alternatives 1. [Trustpilot](https://www.softwareadvice.co.uk/software/364802/trustpilot) — 4.5/5 (1205 reviews) 2. [Birdeye](https://www.softwareadvice.co.uk/software/86768/birdeye) — 4.7/5 (704 reviews) 3. [Okendo](https://www.softwareadvice.co.uk/software/353128/okendo) — 4.9/5 (226 reviews) 4. [GiveMe5.ai](https://www.softwareadvice.co.uk/software/186583/GiveMe5-ai) — 4.7/5 (86 reviews) 5. [rater8](https://www.softwareadvice.co.uk/software/313432/rater8) — 5.0/5 (183 reviews) ## Reviews ### "Great way to get feedback from customers\!" — 5.0/5 > **Cindy** | *10 December 2025* | Consumer Services | Recommendation rating: 8.0/10 > > **Pros**: It's very easy to use. I love that I can track every survey that is sent out. You are able to see if the contact opened the email and clicked on the link. I sent out our first text message yesterday. I look forward to seeing how that works for us. > > **Cons**: My current plan does not include team management. It would be great to get that option without the extra costs. At lease one extra user would be great. > > We are in month three of our membership. So far, everything has been great. The tech support was great when I needed help. The program is very easy to use, which is always great. Sending out new requests are very quick. I'm impressed. ----- ### "TrueReview review - great product" — 4.0/5 > **Gene** | *12 May 2025* | Retail | Recommendation rating: 8.0/10 > > **Pros**: Provides options for multiple review platforms, such as TrustPilot, Facebook and TrueReview. Fantastic at conversions - so many customers are leaving terrific feedback on our service. > > **Cons**: No widget that summarizes overall rating, such as 4.7 stars - "excellent". > > Great customer service and great at getting customers to leave a review, nice-looking interface. A bit complex to integrate with Shopify but the TrueReview team walked me through the process. ----- ### "Great service\!" — 5.0/5 > **addison** | *27 April 2025* | Automotive | Recommendation rating: 2.0/10 > > **Pros**: Easy to use, and help is always just a click away for any questions you have, or anything you need help with\! > > **Cons**: Price, even though it is competitive and reasonable. Getting positive reviews is priceless for my business. > > Very user friendly and easy to use. Looks more professional using this to ask for reviews ----- ### "Truely a True Review platform." — 5.0/5 > **Nnamdi** | *27 March 2026* | Health, Wellness & Fitness | Recommendation rating: 10.0/10 > > **Pros**: What we value most about TrueReview is how simple and reliable the platform is for consistently generating authentic patient feedback. The automated review requests integrate smoothly into our workflow, saving staff time while improving our online reputation. We also appreciate the responsive customer support and the clear reporting dashboard, which makes it easy to track performance and identify opportunities to improve patient experience. > > **Cons**: While the platform is effective overall, customization options for messaging and workflow automation can feel somewhat limited compared to more advanced reputation management systems. There is also room for improvement in deeper analytics and integration flexibility with certain EHR or practice management systems. Additionally, pricing may feel relatively high for smaller practices if they are not fully utilizing all available features. > > Our overall experience with TrueReview has been positive. The platform has been dependable for consistently requesting and capturing patient feedback, which has helped strengthen our online presence and patient trust. Implementation was straightforward, staff adoption was smooth, and the system runs with minimal day-to-day management once workflows are established. ----- ### "Fantastic Review Platform - Easy and works flawlessly\!" — 5.0/5 > **Dusty** | *8 December 2024* | Construction | Recommendation rating: 10.0/10 > > **Pros**: Love that everything is automated. After every transaction, you can choose how long afterwards for the automatic review request to send. A couple minutes, hours, whatever. I love the look of berthing is general. The user side and the customer side - it’s very clean and professional looking. You can also manually send the requests if you don’t went to have them sent automatically. Just a few seconds to put the customers name and phone and/or email, and done. You can also upload all your previous customers database to send them review requests. And you can set it up, for future customers, that it automatically creates/uploads their contact info in your true review dashboard automatically, so no need to upload any future customers to your database manually after the initial set up. Since using this software for about the past month, I’ve gotten tons of reviews for my solo operated business and it’s been fantastic\! Besides the platform itself being great, perhaps the best part was how helpful \[sensitive content hidden\] was with the initial set up. He was very helpful and made it very easy and quick to get things rolling, within the same day. He did pretty much everything for me. He was excellent with email and phone call communication, very polite and professional, I couldn’t be more impressed with the customer service. I looked at over 10 similar review platforms and did plenty of demos. TrueReview was the easiest and best looking and best working in my opinion. Save yourself some time and go with these guys at TrueReview, I think you’ll be very happy with the service\! 10 out of 10 for me\! > > **Cons**: Nothing I can think of\! Everything had been rolling in the background seamlessly without having to do anything at all after set up\! > > Excellent\! 10/10 Great product and superb customer service\! ----- Page: 1 / 7\ Next: [Next page](https://www.softwareadvice.co.uk/software/193489/truereview?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.co.uk/software/193489/truereview) ## This page is available in the following languages | Locale | URL | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | ----- ## Structured Data