--- description: Review of TrueReview Software: system overview, features, price and cost information. Get free demos and compare to similar programs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: TrueReview | Reviews, Pricing & Demos - SoftwareAdvice GB --- Breadcrumb: [Home](/) > [Review Management Software](/directory/4285/review-management/software) > [TrueReview](/software/193489/truereview) # TrueReview Canonical: https://www.softwareadvice.co.uk/software/193489/truereview Page: 1 / 7\ Next: [Next page](https://www.softwareadvice.co.uk/software/193489/truereview?page=2) > ✨ TrueReview is a user-friendly, all-in-one review management tool that makes it easy for businesses to collect, manage, and respond to customer feedback effortlessly. 🚀 TrueReview tracks customer interactions with your review requests and sends automated follow-up emails to boost engagement, helping you gather even more reviews\! 🤖 Simplify your workflow by connecting TrueReview with your CRM via Zapier or using our API. Automatically send review requests when payments are received, jobs are completed, or any other trigger your CRM supports. 🤩 Respond to reviews with ease using our AI-powered Review Response Generator, which crafts personalized, thoughtful replies for you. ❤️ Turn your best reviews into stunning visual posts\! Customize fonts, colors, and layouts to fit your brand and make your testimonials shine with our Social Review Post Generator. > > Verdict: Rated **5.0/5** by 150 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **5.0/5** | 150 Reviews | | Ease of Use | 4.9/5 | Based on overall reviews | | Customer Support | 5.0/5 | Based on overall reviews | | Value for Money | 4.8/5 | Based on overall reviews | | Features | 4.9/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: TrueReview - **Founded**: 2019 ## Commercial Context - **Starting Price**: US$49.00 - **Pricing model**: Flat Rate (Free Trial) - **Pricing Details**: Free 14-day trial included with all plans. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based - **Supported Languages**: English - **Available Countries**: United States ## Features - AI/Machine Learning - API - Activity Dashboard - Activity Tracking - Alerts/Notifications - Automated Responses - Brand Management - CRM - CRM Integration - Campaign Management - Commenting/Notes - Communication Management - Customer Experience Management - Customisable Branding - Customisable Reports - Customisable Templates - Customizable Fields - Dashboard - Data Import/Export - Email Management ## Integrations (1 total) - Zapier ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat ## Category - [Review Management Software](https://www.softwareadvice.co.uk/directory/4285/review-management/software) ## Related Categories - [Review Management Software](https://www.softwareadvice.co.uk/directory/4285/review-management/software) - [Reputation Management Software](https://www.softwareadvice.co.uk/directory/4509/reputation-management/software) ## Alternatives 1. [Trustpilot](https://www.softwareadvice.co.uk/software/364802/trustpilot) — 4.5/5 (1202 reviews) 2. [Birdeye](https://www.softwareadvice.co.uk/software/86768/birdeye) — 4.7/5 (702 reviews) 3. [Okendo](https://www.softwareadvice.co.uk/software/353128/okendo) — 4.9/5 (223 reviews) 4. [GiveMe5.ai](https://www.softwareadvice.co.uk/software/186583/GiveMe5-ai) — 4.7/5 (86 reviews) 5. [rater8](https://www.softwareadvice.co.uk/software/313432/rater8) — 5.0/5 (182 reviews) ## Reviews ### "Great way to get feedback from customers\!" — 5.0/5 > **Cindy** | *10 December 2025* | Consumer Services | Recommendation rating: 8.0/10 > > **Pros**: It's very easy to use. I love that I can track every survey that is sent out. You are able to see if the contact opened the email and clicked on the link. I sent out our first text message yesterday. I look forward to seeing how that works for us. > > **Cons**: My current plan does not include team management. It would be great to get that option without the extra costs. At lease one extra user would be great. > > We are in month three of our membership. So far, everything has been great. The tech support was great when I needed help. The program is very easy to use, which is always great. Sending out new requests are very quick. I'm impressed. ----- ### "Powerful Tool for Small Businesses to Improve Online Presence" — 5.0/5 > **Benjamin** | *9 March 2026* | Law Practice | Recommendation rating: 10.0/10 > > **Pros**: As a small business, finding efficient ways to manage our time and grow our online presence is incredibly important. True Review has made the process of obtaining client reviews so much easier by automating what used to be a very manual task for our team through mass text messaging and emails. The automation has been extremely effective and has helped us gather feedback from our clients without adding extra administrative work to our day. We’ve seen a noticeable improvement in the number of reviews we receive since implementing it. The interface is user-friendly, and everything is organized in a way that makes it simple to set up campaigns, monitor results, and manage reviews. > > **Cons**: One improvement we would love to see is a different way of organizing requests after they are sent out. While the existing filters are a nice feature, it would be very helpful to organize requests by the date of a specific campaign and then quickly narrow the list down to contacts who did not leave a review. That functionality would make follow-up campaigns much easier to manage. > > Overall, it has been a great tool for our business, and we would definitely recommend it to other small businesses looking for an efficient and streamlined way to manage and grow their online reviews. ----- ### "TrueReview" — 5.0/5 > **Ashley** | *6 October 2025* | Computer & Network Security | Recommendation rating: 3.0/10 > > **Pros**: TrueReview was easy to setup and configure to suit our branding and requirements. Support was quick to respond and assist with any questions. > > **Cons**: The lack of SMS availability in Australia was a bit disappointing. Hopefully this is something that will be available down the line. > > Overall, I am very happy with TrueReview and the customer insights it is now gathering for us. We’ve also seen an increase in the Google reviews left by customers. ----- ### "TrueReview For Better Customer Service" — 5.0/5 > **Reza** | *2 March 2026* | Computer & Network Security | Recommendation rating: 10.0/10 > > **Pros**: The support to set up the solution and integrate it was GBP was excellent. Both the sales rep and support were with me every step of the way to fully implement the solution. > > **Cons**: Using Zip Alerts is another integration point that could fail, so TrueReview relies on the workflow portion via a third party. > > TrueReview is effective in boosting positive reviews. It gives businesses the opportunity to address any concerns a customer may have without being penalized or finding out through a public review first. This allows for proactive mitigation and customer service remediation to make things right. I have implemented this for three different clients, and all of them have appreciated the value it has delivered. ----- ### "If you're looking for a system to boost your reviews look no further\!" — 5.0/5 > **Gina** | *6 March 2026* | Construction | Recommendation rating: 10.0/10 > > **Pros**: True review was simple, straightforward, very easy to use. The support was amazing and follow up was very responsive and friendly. > > **Cons**: Nothing. I have had no issues with anything with this company. I have been highly impressed with all features TrueReview offers. Especially the follow up to ensure any issues are resolved > > I had met with a handful of different review system providers and was starting to feel they were all the same. Expensive, tried locking me into a contract and left me feeling like we needed to keep our review requests in house, which was not what our company needed at the point of growth we were at. I met with the people at TrueReview and automatically was impressed. Pricing was my main seller then no contract was my second. I didn't expect the support to be as amazing it was. They really make sure you feel comfortable with the system and features. ----- Page: 1 / 7\ Next: [Next page](https://www.softwareadvice.co.uk/software/193489/truereview?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.co.uk/software/193489/truereview) ## This page is available in the following languages | Locale | URL | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | ----- ## Structured Data