--- description: Review of Userflow Software: system overview, features, price and cost information. Get free demos and compare to similar programs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: Userflow | Reviews, Pricing & Demos - SoftwareAdvice GB --- Breadcrumb: [Home](/) > [Digital Adoption Platforms](/directory/4379/digital-adoption-platform/software) > [Userflow](/software/191365/userflow) # Userflow Canonical: https://www.softwareadvice.co.uk/software/191365/userflow Page: 1 / 2\ Next: [Next page](https://www.softwareadvice.co.uk/software/191365/userflow?page=2) > Userflow is an AI-powered product adoption platform that helps customer-obsessed teams turn users into champions. From onboarding to expansion, Userflow enables SaaS companies to guide users through their product with personalized, in-app experiences that drive activation, adoption, and retention. With Userflow, teams can build and launch product tours, checklists, tooltips, and resource centers—without engineering support. Every experience can be fully customized based on user behavior, attributes, and lifecycle stage, ensuring the right guidance reaches the right user at the right time. Userflow goes beyond traditional onboarding tools by combining guidance, support, and insights into one unified platform. Teams can create seamless, contextual experiences that help users discover value faster, adopt key features, and achieve their goals without friction. At the core of Userflow is FlowAI, an intelligent layer that helps teams move faster and make better decisions. FlowAI surfaces insights about user behavior, highlights friction points, and recommends actions to improve product adoption. It also powers AI-driven experiences that help users get answers, complete tasks, and move forward—without needing to leave the product. Userflow also enables scalable self-service support through in-app resource centers and AI-powered assistance, allowing users to find answers instantly while reducing the burden on customer success teams. With built-in analytics and adoption insights, teams can measure the impact of their experiences, identify drop-offs, and continuously optimize for better outcomes. Whether you're improving onboarding, driving feature adoption, reducing churn, or supporting expansion, Userflow provides everything you need to create high-impact, in-app experiences—without complexity. > > Verdict: Rated **4.8/5** by 14 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.8/5** | 14 Reviews | | Ease of Use | 4.7/5 | Based on overall reviews | | Customer Support | 4.7/5 | Based on overall reviews | | Value for Money | 4.7/5 | Based on overall reviews | | Features | 4.7/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: Userflow ## Commercial Context - **Starting Price**: US$300.00 - **Pricing model**: Usage Based (Free Trial) - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000 - **Deployment & Platforms**: Cloud, SaaS, Web-based - **Supported Languages**: English - **Available Countries**: Afghanistan, Albania, Algeria, American Samoa, Andorra, Angola, Anguilla, Antigua & Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium and 209 more ## Features - A/B Testing - AI Copilot - API - Activity Dashboard - Activity Tracking - Alerts/Escalation - Alerts/Notifications - Audience Targeting - Charting - Collaboration Tools - Communication Management - Content Creation - Contextual Guidance - Conversion Rate Optimisation - Conversion Tracking - Customer Journey Mapping - Customer Segmentation - Customisable Branding - Customisable Questions - Customisable Reports ## Integrations (10 total) - Amplitude - Heap - HubSpot CRM - Intercom - LogRocket - Mixpanel - RudderStack - Segment - Zapier - Zendesk Suite ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - 24/7 (Live rep) - Chat ## Category - [Digital Adoption Platforms](https://www.softwareadvice.co.uk/directory/4379/digital-adoption-platform/software) ## Related Categories - [Onboarding Software](https://www.softwareadvice.co.uk/directory/1396/employee-onboarding/software) - [Customer Engagement Software](https://www.softwareadvice.co.uk/directory/508/customer-engagement/software) - [Digital Adoption Platforms](https://www.softwareadvice.co.uk/directory/4379/digital-adoption-platform/software) - [Product Management Software](https://www.softwareadvice.co.uk/directory/3493/product-management/software) - [UX Tools](https://www.softwareadvice.co.uk/directory/4258/ux/software) ## Alternatives 1. [Connecteam](https://www.softwareadvice.co.uk/software/109560/connecteam) — 4.6/5 (5059 reviews) 2. [Deel](https://www.softwareadvice.co.uk/software/248344/deel) — 4.8/5 (4265 reviews) 3. [Asana](https://www.softwareadvice.co.uk/software/5576/asana) — 4.5/5 (13547 reviews) 4. [Paycor](https://www.softwareadvice.co.uk/software/414126/paycor-perform) — 4.3/5 (3033 reviews) 5. [Trello](https://www.softwareadvice.co.uk/software/430585/trello) — 4.5/5 (23488 reviews) ## Reviews ### "Better than some of more popular brand" — 4.0/5 > **Halimatun** | *16 November 2021* | Accounting | Recommendation rating: 9.0/10 > > **Pros**: I have tried multiple survey form builder that can create a survey form easily and has many way to distribute the survey easily, and this software is on top for all my requirement. > > **Cons**: The free or trial version lacks of the feature that are offered in the premium version. There is no way for new user to test the full version of the software before subscribing to the premium version. This is wrong and they should fix it. ----- ### "It quickens the rate at which we can release top-notch research related training material." — 5.0/5 > **Atour** | *4 November 2022* | Research | Recommendation rating: 10.0/10 > > **Pros**: This software is wonderful and quite intuitive, in my experience as an analyst. In order to create a top-notch customer experience, the new enhancements to the Userflow platform consolidate and link much-needed capabilities.The user interface is quite nice. Within a week, we were able to create and publish 10+ flows. It's simple and shrewd to establish connections with your goods. > > **Cons**: Lack of integrations with essential programs like Salesforce also hinders the organization's reporting and visibility.The application does give us the option to group our flows based on labels, which is sufficient for the majority of situations. > > When assistance is required, their support is very helpful and quick to respond. ----- ### "Give it an A" — 4.0/5 > **Keith** | *15 June 2025* | Computer Hardware | Recommendation rating: 8.0/10 > > **Pros**: I love the ease of installation. It is also easy to use with good drop downs. I would recommend to other small businesses. > > **Cons**: The cost is a bit high for smaller businesses. Customer Service can be a tad slow on occasions. Thats it. > > It was a great experience. Easy to install good navigation and haven't noticed any lag as i have with others. ----- ### "Easy to use but powerful onboarding software" — 5.0/5 > **David** | *14 May 2021* | Information Technology & Services | Recommendation rating: 10.0/10 > > **Pros**: The software is FAR more advance than anything else I have tried. The best part is, it's very user friendly to setup complex user flows. If you need help, the customer support is also fantastic. Compared to Intercom's product tour feature, this absolutely blows it away. > > **Cons**: The software I would not say is cheap, especially for a bootstrapped company - but there is nothing out there that is cheaper. However, user onboarding is absolutely vital to any software company and there is nothing that is more powerful or as cheap as Userflow. > > Very happy customer, will continue to use the product as we grow and would definitely recommend it to others. ----- ### "Finally, a user onboarding SaaS that don't suck" — 5.0/5 > **Quentin** | *12 April 2021* | Internet | Recommendation rating: 10.0/10 > > **Pros**: The product is extremely powerful. It's the only one I've found that can handle complex UIs so smoothly. Their in-house CSS selectors technology is exactly what you need to not push IDs everywhere in your app. > > **Cons**: The Segment integration is not native. Except that, it's perfect. > > We completely revamped our user onboarding with Userflow, treating as if it was part of our product by even merging it with some buttons/links in our app. We'll also definitely use it for NPS surveys. Highly recommend this tool. ----- Page: 1 / 2\ Next: [Next page](https://www.softwareadvice.co.uk/software/191365/userflow?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.co.uk/software/191365/userflow) ## This page is available in the following languages | Locale | URL | | de | | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | | fr | | ----- ## Structured Data