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About Pabau
Pabau's all-in-one software is built to handle everything that clinics (both large and small) need to run smoothly.
Forget spreadsheets, integrations, paper notes and scanning — do it all from one easy to use tool.
- Save 12+ hours/week by automating admin work
- Go 100% paperless by digitising patient records
- Optimise the patient journey with customisable forms
- Drive more revenue with clinic marketing campaigns
- Manage your staff and monitor their performance
- Create and analyze reports to make better decisions
- And a lot more!
See why over 23,000 users trust Pabau. Book your personalized demo today
Pabau pricing
Pabau does not have a free version but does offer a free trial. Pabau paid version starts at US$28.00/month.
Starting Price:
US$28.00/month
See pricing details
Free Version:
No
Free trial:
Yes
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Pabau Reviews for UK Users
Feature rating
5 reviews of 462
View all reviews
Bernardo
- Industry: Medical Practice
- Company size: 11–50 Employees
- Used Daily for 2+ years
-
Review Source
5
Reviewed on 03/09/2022
Highly recommendable software for clinics and groups of clinics
Superb
Pros
The specific reason for which I selected Pabau is that it has an excellent scheduling feature for multi clinic operations. This was an essential feature for me and is working flawlessly.
After that, the training is excellent, [SENSITIVE CONTENT] has been spectacular to help us get into the software.
Cons
So far nothing really; I would make the CRM section a bit more comprehensive, nevertheless, as we can customise it, it is not an issue at all.
Response from Pabau
Thanks for the review - we are happy to have you on-board. You can book 121 success meetings to make sure you are getting the most out of our system anytime here:-
https://support.pabau.com/meetings/pabau/success-meeting
https://support.pabau.com/meetings/pabau/success-meeting-us
Replied 09/04/2024
Nas
- Industry: Hospital & Health Care
- Company size: 2–10 Employees
- Used Daily for 6-12 months
-
Review Source
5
Reviewed on 29/10/2024
Very happy so far!
It’s been good, any problems I had were quickly resolved
Pros
After care support, [sensitive content hidden] has been exceptionally supportive.
Cons
Need more functions on mobile particularly android although they are implementing new features all the time
Alternatives Considered
PhorestReasons for Switching to Pabau
Aftercare support available and having one point of contact was important for us
Imogen
- Industry: Medical Practice
- Company size: 11–50 Employees
- Used Daily for 2+ years
-
Review Source
1
Reviewed on 20/10/2024
Avoid like the plague
It could not be worse, customer service is appalling. This software has cost our business tens of thousands of pounds and hours of stress
Pros
Absolutely nothing. I really cannot expand on this any further
Cons
It’s difficult to choose just one. Very poor functionality, issues which will detrimentally effect patient safety and the success of your business
David
- Industry: Health, Wellness & Fitness
- Company size: 2–10 Employees
- Used Daily for 2+ years
-
Review Source
3
Reviewed on 01/09/2024
Not something I would choose again
All a bit rubbish and disappointing to say the least
Pros
Functionality - low number of steps to navigate
Cons
Promises a lot but doesn't deliver - Lots of glitches - very poor customer service - mega expensive compared to market leaders like Cliniko
Reasons for Choosing Pabau
Practicepal was old tech trying to support too many add on functions and it became mega slow, crashed frequently, and lost data.Reasons for Switching to Pabau
Because Pabau assured us that switching would be fairly simple and only take 1-2weeks maxResponse from Pabau
Hi David, sorry to hear you have been having problems. I would love you to have a meeting with one of our senior leadership team to discuss these issues. Please email [email protected] and arrange a 121 and we will endeavor to turn this around.
You can also get instant support via http://support.pabau.com and log a ticket for anything outstanding via http://mytickets.pabau.com. Our support customer satisfaction is over 90% this quarter.
Additionally, you can explore these resources available 24/7 - https://pabau.com/support-centre/
Thank you for reaching out, your feedback is very valuable to us and helps us constantly improve.
Best regards,
Alex
Product Marketing Manager
P.S. Reach out to our Revenue Growth Consultants for a free meeting (if you haven't done that already) to boost revenue and business growth via https://pabau.com/revenue-growth-consultation/
Replied 02/10/2024
Jason
- Industry: Medical Practice
- Company size: Self Employed
- Used Daily for 1-5 months
-
Review Source
5
Reviewed on 22/11/2024
Pabau switch success
It has been a good experience and it's great there is always someone you can contact
Pros
has all bases covered and continues to develop
Cons
There are still some features in development.
I would like more free marketing as this is another expense that other systems do not charge for
