--- description: Review of Mouseflow Software: system overview, features, price and cost information. Get free demos and compare to similar programs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: Mouseflow | Reviews, Pricing & Demos - SoftwareAdvice GB --- Breadcrumb: [Home](/) > [UX Tools](/directory/4258/ux/software) > [Mouseflow](/software/189193/mouseflow) # Mouseflow Canonical: https://www.softwareadvice.co.uk/software/189193/mouseflow Page: 1 / 6\ Next: [Next page](https://www.softwareadvice.co.uk/software/189193/mouseflow?page=2) > Mouseflow is a behavior analytics platform used to optimize website experiences towards improving conversions, perfect for UX professionals, Product Managers, Digital Marketers, startups, small businesses, and enterprises. With Mouseflow, you can find answers that traditional analytics tools can't by allowing you to watch your website visitors' sessions, build 6 types of heatmaps for all your pages automatically, set up funnels to watch where and why your visitors drop, use form analytics to improve your lead generation, and launch feedback campaigns to learn more about your visitors. > > Verdict: Rated **4.7/5** by 122 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.7/5** | 122 Reviews | | Ease of Use | 4.6/5 | Based on overall reviews | | Customer Support | 4.6/5 | Based on overall reviews | | Value for Money | 4.4/5 | Based on overall reviews | | Features | 4.6/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: Mouseflow - **Location**: Copenhagen, Denmark - **Founded**: 2009 ## Commercial Context - **Starting Price**: US$31.00 - **Pricing model**: Flat Rate (Free version available) (Free Trial) - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: Danish, Dutch, English, French, German, Japanese, Norwegian, Polish, Portuguese, Spanish, Swedish - **Available Countries**: Albania, Andorra, Australia, Austria, Belarus, Belgium, Bosnia & Herzegovina, Brazil, British Virgin Islands, Bulgaria, Canada, China, Cook Islands, Croatia, Cyprus, Czechia, Denmark, Djibouti, Estonia, Faroe Islands and 52 more ## Features - API - Access Controls/Permissions - Activity Dashboard - Activity Tracking - Alerts/Notifications - Behavior Analytics - Behaviour Tracking - Behavioural Analytics - Campaign Analytics - Campaign Management - Click Tracking - Cohort Analysis - Commenting/Notes - Conversion Rate Optimisation - Conversion Tracking - Customer Activity Tracking - Customer Journey Mapping - Customer Segmentation - Customisable Questions - Customisable Reports ## Integrations (21 total) - Adobe Analytics - Adobe Commerce - Drupal - Freshdesk - Google Analytics 360 - HubSpot CRM - HubSpot Marketing Hub - HubSpot Sales Hub - Joomla - PrestaShop - Segment - Shift4Shop - Shopify - Slack - Squarespace ... and 6 more integrations ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat ## Category - [UX Tools](https://www.softwareadvice.co.uk/directory/4258/ux/software) ## Related Categories - [UX Tools](https://www.softwareadvice.co.uk/directory/4258/ux/software) - [Web Analytics Tools](https://www.softwareadvice.co.uk/directory/4142/web-analytics/software) - [Heatmap Software](https://www.softwareadvice.co.uk/directory/4234/heatmap/software) - [Website Optimisation Tools](https://www.softwareadvice.co.uk/directory/4680/website-optimization/software) ## Alternatives 1. [Lucky Orange](https://www.softwareadvice.co.uk/software/324513/lucky-orange) — 4.7/5 (259 reviews) 2. [Hotjar](https://www.softwareadvice.co.uk/software/136486/hotjar) — 4.6/5 (539 reviews) 3. [Microsoft Clarity](https://www.softwareadvice.co.uk/software/402208/microsoft-clarity) — 4.8/5 (56 reviews) 4. [Tableau](https://www.softwareadvice.co.uk/software/1940/tableau) — 4.6/5 (2347 reviews) 5. [Fullstory](https://www.softwareadvice.co.uk/software/75267/fullstory) — 4.6/5 (67 reviews) ## Reviews ### "Great For Recording Iframes" — 5.0/5 > **Crystal** | *23 April 2018* | Insurance > > **Pros**: We use Mouseflow primarily for its user recording tool. Originally, we used Hotjar, but a major part of our website is hosted in an iframe, and Hotjar did not have iframe functionality. We reached out to Mouseflow to see if they had iframe recording functionality and they do. The user recording tool is straight forward. There is no learning curve. It allows you to speed up the recording, skip ahead, plus it tracks clicks, taps, dead time (where the user is not actively doing anything on the screen), click rage, etc. One of our favorite features it the auto-tag feature. Recordings are automatically tagged for you with tags like "click rage" or "payment" or "click error". This is helpful for skimming through recordings and only watching the ones that include tags which are important to you. We have reached out to support numerous times. They are always prompt and kind. > > **Cons**: One of our biggest cons is the endless scroll option in the user recording tool. It seems silly, but when you are scrolling and scrolling, the page gets bogged down. It makes sorting through recordings slow and arduous. ----- ### "Great tool to plugin to understand user reaction on web site" — 4.0/5 > **Shivendra** | *5 August 2021* | Information Technology & Services | Recommendation rating: 7.0/10 > > **Pros**: Mouseflow tool is easy to plugin into web site with little effort. Admin Portal helps us to see many kind of reports like Session replay ,Visitor details , click behavior etc. Apart from that it provides many other information like browser, device, geographic information, Time spent which helps business to understand users behavior and improve overall experience . Configuring funnel and using to analysis also a great feature > > **Cons**: Overall is good experience , however I think for small marketing client licensing is little at high side. Apart from that looks good to me > > Greta tool . I loved it and it overall helped to increase the traffic by knowing user interactions behavior . Easy to use and can be plugged in in few min. Licensing is also moderate is worth using it. i recommend it for online marketing . ----- ### "review" — 3.0/5 > **Janani** | *11 August 2021* | Hospitality | Recommendation rating: 7.0/10 > > **Pros**: Inexpensive and easy to use. Fulfils basic functions required. > > **Cons**: complicated and sometimes low quality. can be better at advanced functionality. > > good ----- ### "Very useful product, great customer service" — 5.0/5 > **Vilius** | *5 May 2021* | Retail | Recommendation rating: 10.0/10 > > **Pros**: It's easy to use. It has the whole package of user flow. The thing that I like most is funnels. It's great that you can create them and watch videos retrospectively. You cannot get that from the other products. The thing that it records sessions and creates hetmaps automatically is gold worth. > > **Cons**: It would be great if this tool was "jack-of-all-trades" and you could do a/b testing with it too, but it would be too much to ask for 41 tool to do everything right. But I assume, that if this team will think of doing that, they'd do a great job on that too. > > We are constantly changing our user interfce according to the findings from this tool, and our conversion rates are growing. I used a lot of similar tools in the past (e.g. HotJar, VWO Insights, Freshmarketer and other toools), but nothing comes close to what Mouseflow can offer. We are very happy with the tool and couldn't recommend it more. ----- ### "Game Changing Software" — 5.0/5 > **Mark** | *11 August 2020* | Marketing & Advertising | Recommendation rating: 10.0/10 > > **Pros**: Mouseflow is superb when it comes to seeing how people progress through your site. We've been able to make many changes that all helped increase sales > > **Cons**: Initially navigation was a bit weird but soon got the hang of it > > Very good, support was excellent and the product works very well ----- Page: 1 / 6\ Next: [Next page](https://www.softwareadvice.co.uk/software/189193/mouseflow?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.co.uk/software/189193/mouseflow) ## This page is available in the following languages | Locale | URL | | de | | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | ----- ## Structured Data