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description: Review of Solve CRM Software: system overview, features, price and cost information. Get free demos and compare to similar programs.
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title: Solve CRM | Reviews, Pricing & Demos - SoftwareAdvice GB
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# Solve CRM

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> Solve is a productivity CRM for teams to manage customer workflows. The service handles all record keeping, scheduling, communication and information sharing through its native phone and tablet apps and desktop portal. &#10;&#10;&#10;Solve is fully customizable and can be refined to capture info using the team’s internal language.  It can be used to store data on contacts, companies, jobs, cases, sites, projects and properties by businesses across various service industries including HVAC, energy, medical, residential services and consulting.  &#10;&#10;&#10;Native iOS and Android apps allow field staff to view record history, complete work and capture on-site photos. Google Calendar and Google email integrations help teams visualize and schedule activity across multiple resources while centralizing history across the entire domain.  &#10;&#10;&#10;Multi-step workflows automatically notify and queue active work, while self-managing personal dashboards highlight what each person needs to focus on.
> 
> Verdict: Rated **4.5/5** by 144 users. Top-rated for **Likelihood to recommend**.

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## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.5/5** | 144 Reviews |
| Ease of Use | 4.4/5 | Based on overall reviews |
| Customer Support | 4.7/5 | Based on overall reviews |
| Value for Money | 4.5/5 | Based on overall reviews |
| Features | 4.4/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Likelihood to recommend) |

## About the vendor

- **Company**: Norada
- **Founded**: 2000

## Commercial Context

- **Starting Price**: US$25.00
- **Pricing model**: Per User (Free Trial)
- **Pricing Details**: Only $25/month per user&#10;First 14-days FREE (no credit card)&#10;Includes web and native apps.
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: Dutch, English, French, German, Polish, Russian, Swedish
- **Available Countries**: Australia, Canada, China, Germany, India, Japan, United Kingdom, United States

## Features

- API
- Accounting Integration
- Activity Dashboard
- Alerts/Notifications
- Billing & Invoicing
- Business Card/Badge Scanning
- CRM
- Calendar/Reminder System
- Collaboration Tools
- Contact Database
- Contact Management
- Contract/License Management
- Customer Database
- Customisable Forms
- Customisable Reports
- Customizable Fields
- Dashboard
- Data Import/Export
- Dispatch Management
- Document Storage

## Integrations (4 total)

- Gmail
- Google Calendar
- Microsoft Azure
- Wufoo

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Chat

## Category

- [iPad CRM Software](https://www.softwareadvice.co.uk/directory/433/ipad/software)

## Related Categories

- [iPad CRM Software](https://www.softwareadvice.co.uk/directory/433/ipad/software)
- [CRM for Small Businesses](https://www.softwareadvice.co.uk/directory/489/small-business/software)
- [CRM Apps](https://www.softwareadvice.co.uk/directory/1491/mobile-crm/software)
- [CRM for Startups](https://www.softwareadvice.co.uk/directory/3235/startup/software)
- [Sales Tracking Software](https://www.softwareadvice.co.uk/directory/3590/sales-tracking/software)

## Alternatives

1. [HubSpot CRM](https://www.softwareadvice.co.uk/software/1854/hubspot) — 4.5/5 (4451 reviews)
2. [Salesforce Sales Cloud](https://www.softwareadvice.co.uk/software/2764/salesforce-sales-cloud) — 4.4/5 (18768 reviews)
3. [Zoho CRM](https://www.softwareadvice.co.uk/software/392464/zoho-crm) — 4.3/5 (6964 reviews)
4. [Bigin by Zoho CRM](https://www.softwareadvice.co.uk/software/392397/bigin-by-zoho-crm) — 4.7/5 (724 reviews)
5. [Kylas Sales CRM](https://www.softwareadvice.co.uk/software/216694/kylas) — 4.8/5 (573 reviews)

## Reviews

### "I use Solve for two of my companies because it does the job it is supposed to do" — 4.0/5

> **Burt** | *10 December 2018* | Real Estate | Recommendation rating: 8.0/10
> 
> **Pros**: A CRM is only as good as when it is actually part of the workflow of your business. Solve helps me keep track of all my interactions with my contacts and track all the workflow of my projects. It is the backbone of my business. I especially like how it incorporates into G Suite for a powerful platform. This is the only CRM I could find that seamless works with Gmail where I don't have to bcc the system to have all my emails display in a contacts timeline.
> 
> **Cons**: It doesn't have many integrations with other systems, but tech support is very helpful in figuring out the best solution for what I want to do.
> 
> I've been using Solve for my real estate brokerage for about eight years now and value how it has helped my business. I just started an investment company and have reviewed many other platforms, but chose a second Solve account for my new business because I can't beat the features for the cost.

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### "Solve is very easy to use and permits us to track leads from initial contact to signing and beyond." — 4.0/5

> **Gary** | *30 April 2018* | Recommendation rating: 9.0/10
> 
> **Pros**: We looked into many CRMs when we decided to move away from our previous provider and found that Solve provided us with a great basic CRM experience.  We looked at Sales Force because of it's standing in the market but found that for our needs the product was way overkill both in functionality and pricing.  If you're looking for a product for basic sales tracking and follow-up you won't find anything better in terms of value for the investment.
> 
> **Cons**: We had to compensate for not being able to pull all reports in the order wanted but resolved this by exporting to Google docs and manipulating the data to suit our idiosyncrasies.   Otherwise it has all the functionality of the products that cost a lot more\!
> 
> Better tracking of sales leads and existing client follow-up

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### "Recommendable product" — 3.0/5

> **Elena** | *1 June 2020* | Pharmaceuticals | Recommendation rating: 8.0/10
> 
> **Pros**: From Solve we like that it is easy to use, we can create many different types of fields and the mobile/tablet version is quite good. The customer service is another factor to highlight, the response time is fast and always find a solution.
> 
> **Cons**: One of the main cons is that with the Client Manager version we can't have the direct connection with MailChimp as we had with the CRM version.&#10;And also, we can't export contacts lists directly from Solve to an Excel, we have to do it through Google Sheets.

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### "Simple system, great customer service" — 5.0/5

> **Jay** | *4 October 2018* | Civic & Social Organization | Recommendation rating: 10.0/10
> 
> **Pros**: Unlike Salesforce or Zoho, with Solve you have direct access to the team who created the product. They care about their users, and are interested to hear how you are using the software and what they can do to make your experience better.
> 
> **Cons**: The interface is perfectly functional but the web has moved on a bit stylistically and Solve is looking a little long in the tooth as result. Also, I don't believe it has the API connections for easy pipes in / out through services like IFTTT or Zapier for connecting easily to other tools.
> 
> We used Solve for many years in our non-profit, for managing volunteers, press contacts, and partners. The automated / triggered flows upon adding a new record were simple to setup and back in the day when we started quite unique to Solve at this price point. Realistically today, there are several other platforms that can accomplish the same things that we were using it for at lower costs, which to us as a charity is important. That being said, none of them would have the level of service and involvement that our rep and his great team offered us during our years as a customer.

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### "Solve CRM is the best" — 5.0/5

> **Nancy** | *20 September 2018* | Telecommunications | Recommendation rating: 10.0/10
> 
> **Pros**: We have been using Solve for 8+ years now.  We just recently started using the app.  Integrates with Google Sheets\!  Talk about Awesome\!  Ease of Use.  The best customer service EVER.  Their CS Team sends me email regarding upgrades or new tools  proactively\!\!\!\!\!   &#10;Give it a try, you'll be hooked\!
> 
> **Cons**: The only feature I believe Solve is lacking is the ability to build forms and pull contact/company information in.
> 
> The ability to keep our team members organized.  View all user activity within each record.  The Sales Team loves the ability to glance at a customers activity right before going into an appointment.

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## Links

- [View on SoftwareAdvice](https://www.softwareadvice.co.uk/software/18907/solve360)

## This page is available in the following languages

| Locale | URL |
| de | <https://www.softwareadvice.de/software/18907/solve360> |
| en | <https://www.softwareadvice.com/crm/solve360-profile/> |
| en-AU | <https://www.softwareadvice.com.au/software/18907/solve360> |
| en-GB | <https://www.softwareadvice.co.uk/software/18907/solve360> |
| en-IE | <https://www.softwareadvice.ie/software/18907/solve360> |
| en-NZ | <https://www.softwareadvice.co.nz/software/18907/solve360> |

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