About Brevo

Brevo is a cloud-based email marketing tool suited for organizations of all sizes. It offers marketing automation, email campaigns, transactional emails and SMS messages functionalities within a suite. Brevo allows users to create mobile-responsive emails using design tools. Users can also schedule and automate marketing campaigns and pre-test messages’ deliverability before sending campaigns. Transactional emails may be sent via Brevo's SMTP service or API. The contact management functionality allows for importing contacts, categorizing lists, collection forms, behavioral forms and more. Brevo also features reporting, which allows users to create reports on basic statistics, such as open rate, click-throughs and more. Other reporting features include per ISP, exporting results into Excel or PDF and heat maps. SendinBlue can be integrated with organizations’ websites and management tools. Brevo plugin is also available to be installed with other content management and e-commerce systems such as WordPress, PrestaShop, Drupal, WooCommerce or Magento.
Brevo Software - Say Hello to Brevo
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Brevo pricing

Brevo has a free version and does not offer a free trial. Brevo paid version starts at £6.00/month.

Starting Price:
£6.00/month
Free Version:
Yes
Free trial:
No

Alternatives to Brevo

Brevo Reviews for UK Users

Feature rating

Value for Money
4.5
Functionality
4.5
Ease of Use
4.5
Customer Support
4.5
5 reviews of 2,654 View all reviews
Daniela
Daniela
  • Industry: Real Estate
  • Company size: Self Employed
  • Used Monthly for 1-5 months
  • Review Source
Value for Money
4
Functionality
5
Ease of Use
5
Customer Support
0

5
Reviewed on 16/12/2024

Amazing what it offers even in the free version.

I evaluated several email marketing tools. I am starting with email marketing and I wanted to experiment before investing fully with one tool.
Brevo was the best solution. It offers many more options than the other ones, including in the free version that is the one I am using now. It is very easy to use and very intuitive. It allows me to build newsletters very quickly.

Pros

All the features that it offers, including in the free version.

Cons

Templates are limited, and not that great in the free version. But you can create your own.

Alternatives Considered

Salesforce Sales Cloud and Mailchimp

Reasons for Switching to Brevo

Brevo offers more features including in the free version, and much more versatility.
François
  • Industry: Business Supplies & Equipment
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
4
Functionality
5
Ease of Use
5
Customer Support
4

5
Reviewed on 30/12/2024

All-in-one for your mailings

We use Brevo on a daily basis to manage our customer databases for our different websites, most of which run on Prestashop.
We send almost all our emails and newsletters via this system. Thanks to the different segments we can create, we can target our prospects even more effectively

Pros

- I like its simplicity of use, with its intuitive and efficient drag and drop mail editor.
- The ability to create different segments with our contacts is easy, and the filters are intuitive.
- The “enterprise” subscription system is very efficient and allows us to meet our needs without limits.

Cons

Some bugs occasionally, often fixed during the day, but which may have already affected our working day
The automation feature is effective, but sometimes less intuitive than with some competitors

Alternatives Considered

Customer.io

Reasons for Switching to Brevo

Brevo's price was lower for similar functionality
Fabien
  • Industry: Hospitality
  • Company size: 2–10 Employees
  • Used Weekly for 1+ year
  • Review Source
Value for Money
1
Functionality
1
Ease of Use
1
Customer Support
1

1
Reviewed on 13/12/2024

DO NOT WASTE YOUR TIME WITH BREVO!!!

Pretty aweful, especially when they stopped answering my emails. There is no way to contact them by phone or chat, or to get a manager to review our case.

Pros

Really not much, they offer the basic functionality that you can find with anyone on the market

Cons

Brevo can unilaterally cancel your account without any recourse. Let me tell you my story: I sent an email campaign and had 10 recipients who unsubscribed (over 2,500 contacts, so 0.4%), they cancel my account without any recourse and do not answer my emails. Not worth spending time with them, you should go to MailChimp or Omnisend instead.

Talatcan
  • Industry: Education Management
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
1
Functionality
1
Ease of Use
3
Customer Support
4

2
Reviewed on 29/10/2024

Long way to go for the products

It has been very challenging to do simple tasks.

Pros

The price is okay. The support team always picks up the phone without long waiting times. (they should be trained technical part of the system more because always end up creating a ticket.)

Cons

Trying to offer 360 marketing tools but only trying... Products are being launched without being fully ready and the support team is not even aware of features of new products as well. The CRM is missing very crucial elements such as automatically connecting the contact in the CRM, it needs to be manually assigned. Not having a proper plugin for WordPress. Users cannot submit their form to trigger the automation system. Sometimes works, sometimes doesn't. So many other things that I can't put all here.

Alternatives Considered

SendGrid

Reasons for Choosing Brevo

They are more expensive to operate everything. However, I can understand why there is a price difference now.

Reasons for Switching to Brevo

Access to dedicated IPs without no extra fee, user-friendliness.
Verified Reviewer
  • Industry: Information Technology & Services
  • Company size: 11–50 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 23/12/2024

Email Marketing software with best ROI for any business

i am using brevow since last 6 months for doing email marketing to our contact database and also we have done the workflow automation in the brevo to trigger the campaigns based on certain conditions automatically. right now using free account of 300 mails per day and brevo has helped us in reaching out the bulk audiences within minutes via broadcast campaigns, from these till now we alos got 1 deal and ROI is 100%. all marketers should consider this email marketing software for their business

Pros

Brevo dashboard are giving us detailed information about email metrics and customizable templates option is also very good, where you can select the existing template and do the changes or else create new templates as per your brand guidelines and also they provide 300 mails free per day for all the users these are the best things in brevo

Cons

Brevo is charging fro removing the watermark from the mails and broadcast, they need to give this free for atleasta week for new users

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