About WebPT

Established in 2008, WebPT is the nation’s most trusted outpatient rehab therapy software platform in the country, helping more than 150,000 rehab therapy professionals from all practice sizes and specialties run successful and efficient practices to improve care delivery and optimize business performance—all within a single, integrated platform. And because WebPT is a cloud-based application, PTs, OTs, and SLPs can access the platform (and its data) from anywhere, at any time, promoting superior collaboration across patient care teams and with third-party payers. With a history rooted in rehab therapy, WebPT has spent the past 15 years evolving its services and products to build the most comprehensive, data-rich, and easy-to-use platform available in the outpatient rehab therapy space today. In addition to its flagship EMR, which maintains a 99% uptime rate, WebPT offers a host of practice management solutions, including: • integrated billing software, • revenue cycle management services, • electronic benefit verification, • digital patient intake, • patient engagement tools, • marketing tools and automation, • remote therapeutic monitoring, • virtual (telehealth) visits, • outcomes tracking, • operational reporting and analytics, • MIPS reporting, • continuing education support, and • a marketplace to purchase clinic equipment at discounted prices. Above all, WebPT is a purpose-driven company that puts its Members first—which is in part demonstrated by the company’s 99% customer retention rate. Furthermore, WebPT offers free onboarding and free, unlimited US-based product and account support to ensure Members’ continued success. Members can also trust their data is safe, thanks to WebPT’s ISO 27001 certification—the platinum standard in excellence for information security management. WebPT has everything members need to run a successful practice—all in one platform, but still offers system integration with more than 60 vendors as a commitment to healthcare interoperability. Headquartered in Phoenix, AZ, WebPT has been listed on Inc. Magazine’s list of the nation’s 5,000 fastest-growing companies nine years in a row—earning it a spot on the prestigious Inc. Honor Roll. WebPT has also won the MedTech Breakthrough Awards 2022 for Best Patient Registration and Scheduling Solution and 2021 award for Best Patient Relationship Management Solution.
WebPT Software - Keep schedules full and increase clinic efficiency with our front office tools.
WebPT Software - Document efficiently and defensibly with customizable templates, SOAP note format, and built-in compliance safeguards.
WebPT Software - Bill better, faster with our integrated billing solutions or outsource your billing completely with our best-in-class revenue cycle management services.
WebPT Software - Keep patients engaged in their care plan with our patient portal, home exercise platform, in-app messaging, virtual visits, & remote therapeutic monitoring.
WebPT Software - Enhance patient care, optimize clinical operations, and easily fulfill quality measure reporting requirements with our outcomes tracking software & CMS-approved QCDR.
WebPT Software - Make intelligent business decisions with real-time data at your fingertips.
WebPT video
WebPT Software - Keep schedules full and increase clinic efficiency with our front office tools. - thumbnail
WebPT Software - Document efficiently and defensibly with customizable templates, SOAP note format, and built-in compliance safeguards. - thumbnail
WebPT Software - Bill better, faster with our integrated billing solutions or outsource your billing completely with our best-in-class revenue cycle management services. - thumbnail
WebPT Software - Keep patients engaged in their care plan with our patient portal, home exercise platform, in-app messaging, virtual visits, & remote therapeutic monitoring. - thumbnail
WebPT Software - Enhance patient care, optimize clinical operations, and easily fulfill quality measure reporting requirements with our outcomes tracking software & CMS-approved QCDR. - thumbnail

WebPT pricing

WebPT does not have a free version and does not offer a free trial. WebPT paid version starts at US$99.00/month.

Starting Price:
US$99.00/month
Free Version:
No
Free trial:
No

Alternatives to WebPT

WebPT Reviews for UK Users

Feature rating

Value for Money
4.1
Functionality
4.2
Ease of Use
4.3
Customer Support
4.2
5 reviews of 467 View all reviews
Kerry
Kerry
  • Industry: Hospital & Health Care
  • Company size: 501–1,000 Employees
  • Used Daily for 1-5 months
  • Review Source
Value for Money
5
Features
4
Ease of Use
5
Customer Support
4

5
Reviewed on 15/03/2022

Great cloud-based documentation system, but there are some bugs.

Pros

WebPT was easy to learn to use and easier to start actually documenting patient care on. Scheduling is helpful and being able to access the patient's chart through the schedule itself is great.

Cons

The schedule really needs to have a tracking feature, where you can tell what date/time the appointment was scheduled, checked in, etc; and there needs to be a rescheduling feature instead of just "cancel" or "delete". Also, there is a field where you can enter a Return to Dr. date, when the patient returns to see their referring provider, but the field resets itself randomly and does not keep the date in place. I have contacted customer service multiple times about this and their suggestions are not helpful and have not solved the problem.

Clifford
  • Industry: Health, Wellness & Fitness
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
4
Features
4
Ease of Use
5
Customer Support
4

4
Reviewed on 22/05/2023

WebPT Review

My experience has been good overall with a few things to complain about, but overall it's a good experience.

Pros

I like the ease of use of WebPT. I like the non-contract nature (month to month basis). I like how professional the documentation looks.

Cons

I don't like the adding physician feature and adding insurance feature. It's not as fluid as I would like. I also don't like that at times discharged cases show up upon logging in under a client's name if they have multiple cases on file. I called WebPT to try to address this so that only the current case pulls up first so that we don't have to toggle back to current from a discharged case, but that was to no avail as no one was able to get me an answer. I don't like that patient's cannot book their own appointment's through a public portal.

Alternatives Considered

HENO

Reasons for Switching to WebPT

I started with WebPT and almost switched to another software; however, WebPT had a simpler way to use their services without long term costly commitment. We are a very small, but growing practice so I needed that continued "small" status relationship where I can discontinue as I please without contracts -- much needed since busy is not guaranteed especially at our small size (5 current clients only).
Faigy
  • Industry: Health, Wellness & Fitness
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
1
Features
1
Ease of Use
1
Customer Support
1

1
Reviewed on 26/03/2024

Stay away from this EMR

Painful tedious and not very smart high provider burnout

Pros

Really not efficient or provider centered

Cons

customer service and the actual EMR it gets progressively worse with each upgrade

Terri
  • Industry: Health, Wellness & Fitness
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
0
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 30/05/2023

Fabulous System

I’m hooked! It has made my clinic run much more smoothly!

Pros

Ease and efficiency- paperwork is never fun but WebPt makes it as simple and Intergrative as possible!

Cons

Too many drop downs. Would prefer more SmartText. It may be there but I don’t know how to use it-

Donna
  • Industry: Apparel & Fashion
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 30/05/2023

The best EMR in Town

They are willing to assist you, based on your needs

Pros

The staff are very knowledgeable and informative

Cons

That you are charged for Therabill and webpt, if it has to be separate, lower the cost

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