About Mindbody
Mindbody pricing
Mindbody does not have a free version and does not offer a free trial. Mindbody paid version starts at £109.00/month.
Alternatives to Mindbody
Mindbody Reviews for UK Users
Feature rating
- Industry: Hospital & Health Care
- Company size: 51–200 Employees
- Used Daily for 2+ years
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Review Source
Learn It and Use It
Pros
I can not state more clearly that Mindbody is the leader in what they do. They have their faults because of the way it was designed originally but they are working on those every day but no system on the market is better. I have a feeling that a couple years from now, they be much larger than what they even are now.
Cons
the old design structure of the base platform could use some updates, which they are aware of
Alternatives Considered
WellnessLivingReasons for Choosing Mindbody
This handles so much more of the business operationsSwitched From
WellnessLivingReasons for Switching to Mindbody
it is a clear leader in the field- Industry: Market Research
- Company size: 2–10 Employees
- Used Weekly for 6-12 months
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Review Source
great software for planning and managing sports and beauty institutes
my experience with mind boy is wonderful
Pros
MINDBOY helps us to manage our sports salons by scheduling appointments and guaranteeing transparency in the management of our activities. a booking tool for customers
Cons
customer service does not respond quickly. the software is a bit slow and bugs
- Industry: Health, Wellness & Fitness
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
MindBody - Incompetent and Greedy
MindBody operates with defective information, illegal rules and horrendous support. Their customer support is poor and inconsistent. Multiple service employees who spoke to us never had the same answer. I purchased the license and merchant account in 2012, and always paid the fees through my bank account. They refused to send the 2012 contract. I know the license and merchant account contract states I am the purchaser and owner. However, they dod not consider me the owner; they told me my employee who was hired in 2018 was the owner and was the only one who could make requests or changes. In preparing to close down the business, MindBody insisted she was the owner even though she was on her way out. This is outrageous and illegal. In addition, last quarter, MIndBody forced our clients to switch to the new app even though many did not want to handle their sign ups and payment on the app. Poor way to treat my customers; we get the blowback for MindBody decisions. They finally now recognize that I am the owner when I want to cancel the contract as studio is closing. MindBody makes cancellation of the license and merchant account almost impossible and outright improper. Here is a recent example. We were told that we would have 90 days after the termination of the contract to download our information. Now, they are claiming that we have only 24 hours to download all of the information. Some information such as liability waivers had to be obtained on each client separately. We have over 800 waivers. Their solution is that we pay them $500 to download the information and send it to us. Extortion! This is only a few examples of how bad poorly MindBody has treated us. Their only concern is to squeeze as much money out of the business. They could care less that the studio is closing down. This is an incompetent, immoral and greedy company. Stay away from them and find a different software.
Pros
In the last 3 years, there is nothing I would recommend with MindBody especially with all the different platforms available today
Cons
Poor and improper customer service to my studio and my clients. Inconsistent and totally incorrect information. We have called multiple times in the last two months, and we get different answers every time. MindBody’s modus of operandus is to protect themselves and their money stream. The customer does not matter.
Alternatives Considered
DanceStudio-ProReasons for Switching to Mindbody
Studio abruptly had to be closed down.- Industry: Health, Wellness & Fitness
- Company size: 2–10 Employees
- Used Daily for 1+ year
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Review Source
One of the best but highly priced
was really excited at signing up to Mindbody and used every resource they offered me. After a year it was becoming costly. I could only put my own clients through and a few integrations didn't work. For a high-priced product - and they are the best they would be a good 1 stop shop for many. My own situation, it was too expensive for the features on offer.
Pros
Mindbody is feature-rich and takes away so many headaches with a booking system, payment system and holding client data. It freed up my time daily.
Cons
The price. They specialise in gyms, salons and studio classes, all of which must be small businesses but the price doesn't reflect that at nearly £100 a month on the smallest package
- Industry: Health, Wellness & Fitness
- Company size: 51–200 Employees
- Used Daily for 2+ years
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Review Source
Mindbody pros and cons
Mindbody has been a huge part of all gyms I have worked at with many positives but speed of completing tasks is frustrating
Pros
Flexible client scheduling, calendar, employee management
Cons
No dark mode, updates break some features, slow ui and updating