About Mindbody

Mindbody is a cloud-based club management and appointment scheduling solution designed for the needs of small to midsize businesses. The product is primarily used by gyms, fitness and personal training centers, salons, spas and massage centers, wellness centers, dance schools and yoga studios. Mindbody offers features such as scheduling with wait list management, appointment booking through Facebook, automated scheduling of email and texts and online bookings. Memberships can be managed through MINDBODY as well. Mindbody also features a toolset for marketing management. With Mindbody, notifications and alerts can be set up for customers, targeted marketing campaigns can be launched and marketing reports can be generated and assessed. Mindbody also offers staff management features, which include check-in and check-out management, role-based permissions, payroll management and calendar integration. Mindbody offers custom API access that enables third-party developers to integrate their platforms with the solution. The product offers a marketplace for applications that can be integrated with Mindbody, such as Spafinder Wellness 365, Xero, Perkville, RelateLOOP, Zcubator and WaiverKing.
Mindbody Software - Bring your business’s brand to life with a custom mobile app. This feature helps you engage with your clients on another level through rewards programs, push notifications, shared class playlists, and more.
Mindbody Software - Form better relationships with your members using client profiles. This feature keeps information like personal preferences, payment details, service history, and more on hand so you can offer better customer service.
Mindbody Software - Create and send personalized email campaigns with our Marketing Suite. These features make it easy to keep your current members happy while also running promotions that incentivize new clients to book.
Mindbody Software - Get discovered by the largest audience on fitness, beauty, and wellness customers on the Marketplace. This Mindbody-exclusive feature connects your business to users around the world searching for services like yours.
Mindbody Software - Learn what’s performing well with our reporting features. These tools track revenue sources, analyze current promotions, and monitor inventory so you can nail down what strategies are best for your business.
Mindbody video
Mindbody Software - Bring your business’s brand to life with a custom mobile app. This feature helps you engage with your clients on another level through rewards programs, push notifications, shared class playlists, and more. - thumbnail
Mindbody Software - Form better relationships with your members using client profiles. This feature keeps information like personal preferences, payment details, service history, and more on hand so you can offer better customer service. - thumbnail
Mindbody Software - Create and send personalized email campaigns with our Marketing Suite. These features make it easy to keep your current members happy while also running promotions that incentivize new clients to book. - thumbnail
Mindbody Software - Get discovered by the largest audience on fitness, beauty, and wellness customers on the Marketplace. This Mindbody-exclusive feature connects your business to users around the world searching for services like yours. - thumbnail
Mindbody Software - Learn what’s performing well with our reporting features. These tools track revenue sources, analyze current promotions, and monitor inventory so you can nail down what strategies are best for your business. - thumbnail

Mindbody pricing

Mindbody does not have a free version and does not offer a free trial. Mindbody paid version starts at £109.00/month.

Starting Price:
£109.00/month
Free Version:
No
Free trial:
No

Alternatives to Mindbody

Mindbody Reviews for UK Users

Feature rating

Value for Money
3.6
Functionality
4.0
Ease of Use
3.9
Customer Support
3.8
5 reviews of 2,875 View all reviews
Sherree
Sherree
  • Industry: Cosmetics
  • Company size: Self Employed
  • Used Weekly for 1-5 months
  • Review Source
Value for Money
0
Functionality
5
Ease of Use
5
Customer Support
0

5
Reviewed on 28/11/2023

Time Saving

Very happy and less stressed with Mindbody.

Pros

I can have all the different kinds of appointments for my Mary Kay on here easily. Easy to load and navigate through it. Helps keep personal appointments seperate from my businesse.

Cons

So far I haven't found anything that I don't like or that would be a Con for users.

Don
  • Industry: Education Management
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
4
Functionality
4
Ease of Use
3
Customer Support
3

4
Reviewed on 17/01/2025

Good for group classes, solo classes, not great for schools or medspas.

I'd say the scheduling capabilities were fairly intuitive- moving classes from one schedule to the next, cancelling, rescheduling etc was great. The check out process was tedious, took forever, and editing patient and teacher info was clunky and inconsistent.

Pros

Creating schedules you can offer online for solo and group classes worked fairly well.

Cons

The checkout process was long and tedious and the loading screens between viewing customer profiles took forever.

Alternatives Considered

Vagaro and Operations Hub

Reasons for Switching to Mindbody

[sensitive content hidden] fears of switching entire client base to new system.
Gerardo
  • Industry: Health, Wellness & Fitness
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
1
Functionality
1
Ease of Use
1
Customer Support
1

1
Reviewed on 21/12/2024

Do NOT get this CRM, there are MANY better ones that actually care about you and your business

Overall I had a very displeased and disappointed experience

Pros

I always had a problem with how it was sold to me. There was no new customers coming from them and their marketing platform, also, it is extremely complicated to set up your pricing and processes for charging customers. When you need to change something or personalize it, its a pain.

Cons

Their customer service is trash. I was never listened to about my concerns or needs.

Alternatives Considered

Exercise.com

Reasons for Switching to Mindbody

Because I thought it would be better but the features were terrible compared to every other software I was going for before.
Carl
  • Industry: Health, Wellness & Fitness
  • Company size: 2–10 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
4
Functionality
4
Ease of Use
4
Customer Support
5

4
Reviewed on 26/12/2024

Not great, but not bad. It'll work

It was okay. It was better than what we had been using previously.

Pros

It was easy to set up and use. Support was also available 24/7 even though it wasn't advertised as 24/7.

Cons

It was difficult to send emails out to members if we had any changes to our class schedules.

Andy
  • Industry: Recreational Facilities & Services
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
4
Functionality
5
Ease of Use
5
Customer Support
4

5
Reviewed on 30/01/2025

Great product and dare I say best gym software!

Pros

This is by far the best gym software for running a business. Easy to use and capable of doing most everything that you need.

Cons

There are some changes with the upgrade to some of the reporting and things that I was not a fan of.

Alternatives Considered

ABC Glofox

Reasons for Switching to Mindbody

It was way more robust and user friendly. Liked the sales people too.

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