About Mindbody

Mindbody is a cloud-based club management and appointment scheduling solution designed for the needs of small to midsize businesses. The product is primarily used by gyms, fitness and personal training centers, salons, spas and massage centers, wellness centers, dance schools and yoga studios. Mindbody offers features such as scheduling with wait list management, appointment booking through Facebook, automated scheduling of email and texts and online bookings. Memberships can be managed through MINDBODY as well. Mindbody also features a toolset for marketing management. With Mindbody, notifications and alerts can be set up for customers, targeted marketing campaigns can be launched and marketing reports can be generated and assessed. Mindbody also offers staff management features, which include check-in and check-out management, role-based permissions, payroll management and calendar integration. Mindbody offers custom API access that enables third-party developers to integrate their platforms with the solution. The product offers a marketplace for applications that can be integrated with Mindbody, such as Spafinder Wellness 365, Xero, Perkville, RelateLOOP, Zcubator and WaiverKing.
Mindbody Software - Mindbody Reporting
Mindbody Software - Online booking
Mindbody Software - Mindbody Point of sale
Mindbody Software - Mindbody Staff dashboard
Mindbody Software - Mindbody Multiple devices
Mindbody Software - Mindbody Reporting - thumbnail
Mindbody Software - Online booking - thumbnail
Mindbody Software - Mindbody Point of sale - thumbnail
Mindbody Software - Mindbody Staff dashboard - thumbnail
Mindbody Software - Mindbody Multiple devices - thumbnail

Mindbody pricing

Mindbody paid version starts at £109.00/month.

Starting Price:
£109.00/month
Pricing Details:
Essential $129: Manage your schedule, sell services, and streamline everyday tasks. Accelerate $239: Keep your clients coming back with email campaigns and text confirmations. Ultimate $349: Grow your business with advanced marketing tools, automations & analytics.
Free Version:
N/A
Free trial:
N/A

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Mindbody Reviews for UK Users

Feature rating

Value for Money
3.5
Functionality
4
Ease of Use
4
Customer Support
4
5 reviews of 2,209 View all reviews
Garrett E.
  • Industry: Hospital & Health Care
  • Company size: 51-200 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
4
Customer Support
5

5
Reviewed on 06/09/2019

Learn It and Use It

Pros

I can not state more clearly that Mindbody is the leader in what they do. They have their faults because of the way it was designed originally but they are working on those every day but no system on the market is better. I have a feeling that a couple years from now, they be much larger than what they even are now.

Cons

the old design structure of the base platform could use some updates, which they are aware of

Alternatives Considered

WellnessLiving

Reasons for Choosing Mindbody

This handles so much more of the business operations

Switched From

WellnessLiving

Reasons for Switching to Mindbody

it is a clear leader in the field
Merilee B.
  • Industry: Health, Wellness & Fitness
  • Company size: 11-50 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
0
Features
5
Ease of Use
5
Customer Support
0

5
Reviewed on 07/12/2021

MindBody is easy to use as admin & as a customer

I have used it many times in different job positions. I highly recommend it. It is very easy to use and easy to communicate with other staff members using it as well.

Pros

I love the online feature that others may schedule and pay for the appointment. Then instantly our business is notified. It is user friendly.

Cons

sometimes the app is difficult to navigate for customers

Steve W.
  • Industry: Consumer Services
  • Company size: 11-50 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
1
Features
2
Ease of Use
1
Customer Support
1

1
Reviewed on 11/12/2021

Premium Price for a sub-par experience

Absolutely a horrible experience and a very expensive mistake.

Pros

The software does well at scheduling and booking services.

Cons

Anything beyond scheduling is an absolute nightmare. The point of sale is terrible and not intuitive at all. The customer service is extremely lacking and they give off the attitude of, "oh well" when they cannot solve your issues (which will be numerous). In addition, they do not give you the choice of credit card processing fees and force you to use their own. Their fees are extremely high and this is on top of their already outrageous monthly subscription cost. There have been times when an issue has taken multiple emails, several hour-plus phone calls, and has literally made my wife break down in tears several times.

Sara G.
  • Industry: Banking
  • Company size: 201-500 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 18/11/2021

This app lives on the front screen of my phone and is used daily

Pros

I love that I am prompted to review classes right after they conclude when my memory is fresh. I love that I can follow different coaches, and explore other studios and classes I might be interested in my area.

Cons

There really isn't anything that I've encountered that didn't work well.

Jennifer J.
  • Industry: Information Technology & Services
  • Company size: 10,000+ Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
0
Features
5
Ease of Use
5
Customer Support
0

5
Reviewed on 08/12/2021

Reliable and easy to use

Pros

Love the calendar feature where you can scroll easily to different weeks. Also all upcoming classes shown all in one list is super helpful and something I look at daily.

Cons

Could be a more attractive looking app icon than the current orange circle.

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