About Mindbody

Mindbody is a cloud-based club management and appointment scheduling solution designed for the needs of small to midsize businesses. The product is primarily used by gyms, fitness and personal training centers, salons, spas and massage centers, wellness centers, dance schools and yoga studios. Mindbody offers features such as scheduling with wait list management, appointment booking through Facebook, automated scheduling of email and texts and online bookings. Memberships can be managed through MINDBODY as well. Mindbody also features a toolset for marketing management. With Mindbody, notifications and alerts can be set up for customers, targeted marketing campaigns can be launched and marketing reports can be generated and assessed. Mindbody also offers staff management features, which include check-in and check-out management, role-based permissions, payroll management and calendar integration. Mindbody offers custom API access that enables third-party developers to integrate their platforms with the solution. The product offers a marketplace for applications that can be integrated with Mindbody, such as Spafinder Wellness 365, Xero, Perkville, RelateLOOP, Zcubator and WaiverKing.
Mindbody Software - Mindbody Reporting
Mindbody Software - Online booking
Mindbody Software - Mindbody Point of sale
Mindbody Software - Mindbody Staff dashboard
Mindbody Software - Mindbody Multiple devices
Mindbody Software - Mindbody Reporting - thumbnail
Mindbody Software - Online booking - thumbnail
Mindbody Software - Mindbody Point of sale - thumbnail
Mindbody Software - Mindbody Staff dashboard - thumbnail
Mindbody Software - Mindbody Multiple devices - thumbnail

Mindbody pricing

Mindbody paid version starts at £109.00/month.

Starting Price:
£109.00/month

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Mindbody Reviews for UK Users

Feature rating

Value for Money
3.6
Functionality
4.0
Ease of Use
3.8
Customer Support
3.8
5 reviews of 2,358 View all reviews
Garrett
  • Industry: Hospital & Health Care
  • Company size: 51-200 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
4
Customer Support
5

5
Reviewed on 06/09/2019

Learn It and Use It

Pros

I can not state more clearly that Mindbody is the leader in what they do. They have their faults because of the way it was designed originally but they are working on those every day but no system on the market is better. I have a feeling that a couple years from now, they be much larger than what they even are now.

Cons

the old design structure of the base platform could use some updates, which they are aware of

Alternatives Considered

WellnessLiving

Reasons for Choosing Mindbody

This handles so much more of the business operations

Switched From

WellnessLiving

Reasons for Switching to Mindbody

it is a clear leader in the field
Heather
  • Industry: Performing Arts
  • Company size: 2-10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
4
Customer Support
5

5
Reviewed on 29/06/2022

The best

Love the application and cannot run my business without it!

Pros

The ease of setting up your studio as an admin is very clear from the moment you go live. Control over price, schedule, policies is easy.

Cons

As a consumer, the app and the online website to book, pay and communicate is not as easy to use as other apps. If Mindbody perfects the one button per page idea, it would flow better.

Jana
  • Industry: Health, Wellness & Fitness
  • Company size: 11-50 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
4
Features
3
Ease of Use
3
Customer Support
3

3
Reviewed on 29/06/2022

Good value for the price

A seven year journey.. we are pretty comfortable with the system at this time. We added advanced marketing suite three years ago.

Pros

Multifunction platform that addressed all aspects of our business.

Cons

Online bookings, the return process for retail, changing class times for one class (you have to cancel and rebook), pm we have frequent cases where things freeze and we have delays printing a receipt, retail is a bit clunky having to add every item manually rather than it just scanning and automatically being entered.

Laurinda
  • Industry: Marketing & Advertising
  • Company size: 2-10 Employees
  • Used Weekly for 6-12 months
  • Review Source
Value for Money
0
Features
5
Ease of Use
5
Customer Support
0

5
Reviewed on 06/05/2022

Peace of Mind

Very comprehensive. There are different tier levels that offer more features as your business grows.

Pros

More than just scheduling software. It's end-to-end with marketing tools, a CRM and POS capabilities.

Cons

Would prefer to be able to create a branded app in-house rather than outsource through Mindbody.

Alternatives Considered

Calendly

Reasons for Switching to Mindbody

Flexibility and much more comprehensive features.
Kari
  • Industry: Health, Wellness & Fitness
  • Company size: Self Employed
  • Used Daily for 2+ years
  • Review Source
Value for Money
0
Features
5
Ease of Use
3
Customer Support
0

4
Reviewed on 15/07/2022

Love them and hate them

Pros

On the one hand, Mindbody is the only company of it's kind doing what it does. On the other hand, they make life hard some days. We used Mindbody for every aspect of business. We even used add-on products like Messenger AI and their virtual platform. While it was helpful having all of these things under one room, they all act quirky. There are days when the virtual platform doesn't work, or the AI app won't work. While it generally does everything it needs to, it comes with it's own set of headaches. One of the best things about Mindbody is their consumer app. The amount of business you will get just because someone found you on the app is significant. Mindbody has a consumer app that millions of people use worldwide. Although a pain in the ass at times, it contributed to the overall success of the business.

Cons

The user interface of Mindbody is hard. There are times when you need to check multiple boxes, in multiple places in order to get something to work. The software itself is not intuitive. It takes a long learning curve to become successful with the software.

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