--- description: Review of Hike Software: system overview, features, price and cost information. Get free demos and compare to similar programs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: Hike | Reviews, Pricing & Demos - SoftwareAdvice GB --- Breadcrumb: [Home](/) > [Retail Inventory Management Software](/directory/30/inventory-management-software/software) > [Hike](/software/18779/hike) # Hike Canonical: https://www.softwareadvice.co.uk/software/18779/hike Page: 1 / 3\ Next: [Next page](https://www.softwareadvice.co.uk/software/18779/hike?page=2) > Designed for retail businesses, Hike is a cloud-based point-of-sale (POS) system that helps manage in-store and online retail operations on a centralized dashboard. The platform offers a variety of features including inventory management, appointment scheduling, loyalty program management and sales reporting/analytics. It caters to single-location retailers as well as those with multiple locations, offering integration of multiple locations with a centralized inventory. The solution allows retailers to automatically synchronize orders placed from various channels such as in-store, online, or at events, with the Hike register. The software caters to a wide range of retail businesses such as clothing stores, coffee houses, furniture stores, jewelry shops, food trucks, gift shops and pet stores. Hike includes an appointment booking system with online booking functionality that helps employees log in and access their scheduled appointments from any location with cloud access. Its sales reporting and analytics feature allows users to identify their best-performing products, optimize inventory turnover and determine peak business hours at their store(s). Additionally, the reporting and analytics function allows retailers to create customizable business reports on sales, products and employee performance. Users can review up-to-date information about their stores from anywhere. The platform also provides insights into customer profiles to support strategic business decisions. Hike delivers information in an easy-to-understand format to help businesses make informed decisions and identify areas for improvement. Moreover, it offers valuable insights into customer profiles to assist in making strategic business decisions. Hike's inventory management system helps retailers create product details, track variant levels, bulk import product lists and generate stocktakes. Furthermore, it supports multiple payment types including cash, cards, gift cards and on-account sales, giving customers flexible checkout options. Customer-centric features like special deals, loyalty programs, and gift cards also help grow the business. Hike includes a customer directory module that allows retailers to import existing customer data and create detailed profiles for each shopper. The customer directory enables faster checkout by allowing customers to log into the online store using their Hike credentials, creating a seamless shopping experience across in-store and online channels. The software also facilitates third-party integration with various applications such as Shopify, Xero, QuickBooks, MailChimp, MYOB, BigCommerce, WooCommerce and Magento. Pricing structure is based on monthly or annual subscriptions and support is extended through live chat, FAQs, knowledge base, email, phone and more. > > Verdict: Rated **4.0/5** by 43 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.0/5** | 43 Reviews | | Ease of Use | 4.2/5 | Based on overall reviews | | Customer Support | 4.0/5 | Based on overall reviews | | Value for Money | 3.9/5 | Based on overall reviews | | Features | 3.8/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: Hike POS - **Founded**: 2015 ## Commercial Context - **Starting Price**: US$59.00 - **Pricing model**: Flat Rate (Free Trial) - **Pricing Details**: Hike offers a 14-day free trial without requiring any credit card details. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English - **Available Countries**: Australia, Canada, United Kingdom, United States ## Features - API - Accounting - Accounting Integration - Alerts/Notifications - Barcode Recognition - Barcode/Ticket Scanning - CRM - Customer Accounts - Customer History - Discount Management - Electronic Payments - Electronic Signature - Employee Management - Gift Card Management - Inventory Management - Inventory Optimisation - Inventory Tracking - Layaway Management - Loyalty Program - Multi-Location ## Integrations (11 total) - Adobe Commerce - BigCommerce - Cin7 Core - Mailchimp - PayPal - QuickBooks Online Advanced - Saasu - Shopify - Stitch Labs - WooCommerce - Xero ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat ## Category - [Retail Inventory Management Software](https://www.softwareadvice.co.uk/directory/30/inventory-management-software/software) ## Related Categories - [Retail Inventory Management Software](https://www.softwareadvice.co.uk/directory/30/inventory-management-software/software) - [Retail Accounting Software](https://www.softwareadvice.co.uk/directory/31/accounting-software/software) - [Footwear & Shoe Store POS Software](https://www.softwareadvice.co.uk/directory/79/footwear-software/software) - [Wireless / Cellular POS Software](https://www.softwareadvice.co.uk/directory/35/cellular-wireless-pos-software/software) - [Liquor Store POS Software](https://www.softwareadvice.co.uk/directory/84/liquor-store-software/software) ## Alternatives 1. [Epos Now](https://www.softwareadvice.co.uk/software/21000/epos-now) — 3.8/5 (713 reviews) 2. [Shopify](https://www.softwareadvice.co.uk/software/390630/shopify) — 4.5/5 (6676 reviews) 3. [RetailEdge](https://www.softwareadvice.co.uk/software/1162/retailedge) — 4.8/5 (186 reviews) 4. [PayPal](https://www.softwareadvice.co.uk/software/104664/paypal) — 4.6/5 (26334 reviews) 5. [Lightspeed Retail](https://www.softwareadvice.co.uk/software/1932/lightspeed-retail-pos) — 4.0/5 (975 reviews) ## Reviews ### "Very good for small retailers" — 5.0/5 > **Harnie** | *25 March 2016* > > **Pros**: - Good POS with tons of features - eCommerce - Inventory > > **Cons**: - Integration with our local bank still not available > > Hike is a very good system and provides all the feature a small retailer business can ask for. They are continuously improving, updates and more features are released almost every month. So it is perfectly suitable for small retailers like us. ----- ### "Hike is Worth It for POS" — 5.0/5 > **Carleton** | *4 November 2024* | Retail | Recommendation rating: 9.0/10 > > **Pros**: It connects our website to our POS system, so that our inventory stays up-to-date. > > **Cons**: I didn't like an issue I had when configuring the system, because it was a technical headache to solve and the customer-service staff sometimes didn't understand what to do. > > Hike is great and easy to set up. I set the whole system up on a single Sunday, when our existing POS system crashed on the Saturday before. ----- ### "Hike - were definitely not here to help." — 1.0/5 > **Adam** | *9 October 2020* | Retail | Recommendation rating: 0.0/10 > > **Pros**: The product is actually easy to use when it works. it just never works. > > **Cons**: Reporting is lacking, syncing sales, customer details, etc is horrible, search functionality is cumbersome. Products, sales and customers are duplicated, and sometimes lost entirely. Program reverts to previous states, the app requires almost daily deletion and reinstallation, staff user functions change on their own. Even if you send a video of the error occurring in real time, hikes response to most issues is "its working fine here". > > My experience with Hike has been horrible, the system has major flaws and the company as a whole is unprofessional. ----- ### "hike" — 5.0/5 > **Tania** | *27 July 2022* | Hospital & Health Care | Recommendation rating: 5.0/10 > > **Pros**: able to separate history on product by store, purchasing or sales. photo available linked to product. > > **Cons**: you could duplicate products or customers very easily if misspelled > > Very easy to use. Support is there if need. One of the best systems I have used ----- ### "One of the best Communication software" — 5.0/5 > **RAJAVEERAMANI** | *29 May 2021* | Design | Recommendation rating: 6.0/10 > > **Pros**: During initial stage, in Hike we can use group calls for our friends and etc. It was the good options which has provided in Hike even in the initial stage also. > > **Cons**: Actually I like least because of nudge option given in that. When we double tab on screen , then nudge will send to that group. > > In my overall experience, Hike is the good one to use. ----- Page: 1 / 3\ Next: [Next page](https://www.softwareadvice.co.uk/software/18779/hike?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.co.uk/software/18779/hike) ## This page is available in the following languages | Locale | URL | | de | | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | | fr | | ----- ## Structured Data