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description: Review of Google Chat Software: system overview, features, price and cost information. Get free demos and compare to similar programs.
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title: Google Chat | Reviews, Pricing & Demos - SoftwareAdvice GB
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# Google Chat

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> Google Chat is a messaging platform that helps businesses of all sizes establish individual and team communication across the organization. It enables team members to upload, share and collaborate on Google Docs, Sheets, Slides and other files in Google Drive.&#10;&#10;&#10;Google Chat lets businesses configure virtual chat rooms, allowing staff members to streamline task assignment and progress tracking processes. The search functionality lets users access and review previous discussions and shared files. Employees can utilize Google Calendar and Google Meet to schedule and conduct meetings remotely. Additionally, with single sign-on and two-factor authentication methodologies, organizations can ensure secure user experience.&#10;&#10;&#10;Google Chat comes with an application programming interface (API), which lets businesses integrate the system with several third-party applications. Professionals can manage business operations remotely via the Android and iOS applications. The vendor offers support via documentation, live chat and other online measures.
> 
> Verdict: Rated **4.5/5** by 2393 users. Top-rated for **Likelihood to recommend**.

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## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.5/5** | 2393 Reviews |
| Ease of Use | 4.6/5 | Based on overall reviews |
| Customer Support | 4.4/5 | Based on overall reviews |
| Value for Money | 4.6/5 | Based on overall reviews |
| Features | 4.3/5 | Based on overall reviews |
| Recommendation percentage | 80% | (8/10 Likelihood to recommend) |

## About the vendor

- **Company**: Google

## Commercial Context

- **Pricing Details**: Please contact Google directly for pricing information.
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: English
- **Available Countries**: United States

## Features

- API
- Alerts/Notifications
- Calendar Sync
- Collaboration Tools
- Conferencing
- Data Import/Export
- File Sharing
- Mobile Access
- Progress Tracking
- Real-Time Chat
- Reminders
- Screen Sharing
- Search/Filter
- Single Sign On
- Task Management
- Third-Party Integrations
- Video Conferencing

## Integrations (6 total)

- Gmail
- Google Calendar
- Google Docs
- Google Drive
- Google Meet
- Google Workspace

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base

## Category

- [Team Communication Software](https://www.softwareadvice.co.uk/directory/4594/team-communication/software)

## Alternatives

1. [Microsoft Teams](https://www.softwareadvice.co.uk/software/397766/microsoft-teams) — 4.5/5 (11148 reviews)
2. [Telegram](https://www.softwareadvice.co.uk/software/146545/telegram) — 4.7/5 (6436 reviews)
3. [Slack](https://www.softwareadvice.co.uk/software/154669/slack) — 4.7/5 (24195 reviews)
4. [Connecteam](https://www.softwareadvice.co.uk/software/109560/connecteam) — 4.6/5 (5310 reviews)
5. [Google Workspace](https://www.softwareadvice.co.uk/software/344998/google-workspace) — 4.7/5 (17690 reviews)

## Reviews

### "Convenient Chatting" — 4.0/5

> **Alexandra** | *2 May 2026* | Chemicals | Recommendation rating: 8.0/10
> 
> **Pros**: I love the ability to instantly chat with my colleagues within my Gmail. You can create group chats as well.
> 
> **Cons**: Gmail users are sent an email and a Google Chat when there is tagged activity in Google Drive. The double notification can be a little annoying but that’s my only con\!

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### "Simple and Effective Team Communication Tool" — 5.0/5

> **Nikki** | *5 May 2026* | Construction | Recommendation rating: 10.0/10
> 
> **Pros**: What I liked most about Google Chat is how simple and efficient it is for team communication. It integrates seamlessly with Google Workspace, making messaging, file sharing, and collaboration fast and easy in one platform.
> 
> **Cons**: What I liked least about Google Chat is that it feels more basic compared to other messaging platforms, with fewer advanced features for large team organization and workflow management.
> 
> My overall experience with Google Chat has been positive. It’s a simple, reliable communication tool that works well within Google Workspace. While it lacks some advanced features, it’s effective for quick messaging and team collaboration.

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### "Better after the update" — 4.0/5

> **Venkanna swamy** | *23 July 2022* | Consumer Services | Recommendation rating: 8.0/10
> 
> **Pros**: The notifications. In old version, I don't used to get proper notifications for calls. The updated version is really good and easy to use.&#10;&#10;We don't need to segregate the group chats and personal chats from now. This is one of the good options given by the developers and I love it&#10;&#10;The best thing in this app is we can now get the mail ids easily. In older version, it was hard to find a mail id when we get a message from an unknown user and now there is no such problem.&#10;&#10;additional option- Pin the conversation this was no there in old version.&#10;&#10;Easy to share photos, Gifs and easy to create meetings.&#10;&#10;One more best feature is we can easily organize our events in calendars.&#10;&#10;The font change option is good.&#10;Slide left to unread and slide right to pin really good.&#10;Overall the new version is very good
> 
> **Cons**: I would love to see the below options which are currently not available in Google chat.&#10;&#10;1. Voice messages&#10;2.Private/Temporary chat option&#10;&#10;There is one more problem which the developer team has to look into- video calls. The video calls quality is not really good in this version. I was expecting a changeover but the quality of video calls are still the same.
> 
> Overall I would give 4 out of 5 and the app is trust worthy.

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### "Google Chat review" — 3.0/5

> **Daniel** | *25 May 2026* | Hospital & Health Care | Recommendation rating: 9.0/10
> 
> **Pros**: The integration with Google services is the best aspect of Google Chat. Functionality is also easy to use.
> 
> **Cons**: Too many notifications would be my biggest compliant.  I'm a gmail user and I tended to get an email and a google chat when there was tagged activity.  The double notification isn't a huge issue but it can clutter your email.

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### "An Underrated Google Suite Feature" — 5.0/5

> **Cassandra** | *28 May 2026* | Nonprofit Organization Management | Recommendation rating: 9.0/10
> 
> **Pros**: Google Chat has quietly become one of the most useful tools in my day-to-day life. It fills the gap between formal emails and unnecessary phone calls perfectly. For quick professional discussions, clarifications, and team collaboration, it keeps communication moving all day.&#10;&#10;It doesn’t feel overly corporate. It’s just as useful for friendly banter with colleagues as it is for work conversations. Some of the best team culture happens in those small, casual interactions.&#10;&#10;I even use it to check in with my spouse throughout the day since it’s already open on my screen.
> 
> **Cons**: I wish more of my team used it\! There's a lot of competition with other platforms like Slack or Microsoft teams. You need to know who's checking which messaging system to reach them quickest.&#10;&#10;It would also be useful if it was like back in the day when minimizing the conversation didn't make it go away completely. I miss when I had the tabs along the bottom of my screen. Not the end of the world, though.
> 
> Overall, Google Chat is easy to learn, has great features like file-sharing and GIFs, and lives on the screen I'm already using most (my Gmail).

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## Links

- [View on SoftwareAdvice](https://www.softwareadvice.co.uk/software/186133/google-chat)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.softwareadvice.com/team-communication/google-chat-profile/> |
| en-AU | <https://www.softwareadvice.com.au/software/186133/google-chat> |
| en-GB | <https://www.softwareadvice.co.uk/software/186133/google-chat> |
| en-IE | <https://www.softwareadvice.ie/software/186133/google-chat> |
| en-NZ | <https://www.softwareadvice.co.nz/software/186133/google-chat> |
| fr | <https://www.softwareadvice.fr/software/186133/google-chat> |

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