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description: Review of Google Chat Software: system overview, features, price and cost information. Get free demos and compare to similar programs.
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title: Google Chat | Reviews, Pricing & Demos - SoftwareAdvice GB
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Breadcrumb: [Home](/) > [Team Communication Software](/directory/4594/team-communication/software) > [Google Chat](/software/186133/google-chat)

# Google Chat

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> Google Chat is a messaging platform that helps businesses of all sizes establish individual and team communication across the organization. It enables team members to upload, share and collaborate on Google Docs, Sheets, Slides and other files in Google Drive.&#10;&#10;&#10;Google Chat lets businesses configure virtual chat rooms, allowing staff members to streamline task assignment and progress tracking processes. The search functionality lets users access and review previous discussions and shared files. Employees can utilize Google Calendar and Google Meet to schedule and conduct meetings remotely. Additionally, with single sign-on and two-factor authentication methodologies, organizations can ensure secure user experience.&#10;&#10;&#10;Google Chat comes with an application programming interface (API), which lets businesses integrate the system with several third-party applications. Professionals can manage business operations remotely via the Android and iOS applications. The vendor offers support via documentation, live chat and other online measures.
> 
> Verdict: Rated **4.5/5** by 2394 users. Top-rated for **Likelihood to recommend**.

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## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.5/5** | 2394 Reviews |
| Ease of Use | 4.6/5 | Based on overall reviews |
| Customer Support | 4.4/5 | Based on overall reviews |
| Value for Money | 4.6/5 | Based on overall reviews |
| Features | 4.3/5 | Based on overall reviews |
| Recommendation percentage | 80% | (8/10 Likelihood to recommend) |

## About the vendor

- **Company**: Google

## Commercial Context

- **Pricing Details**: Please contact Google directly for pricing information.
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: English
- **Available Countries**: United States

## Features

- API
- Alerts/Notifications
- Calendar Sync
- Collaboration Tools
- Conferencing
- Data Import/Export
- File Sharing
- Mobile Access
- Progress Tracking
- Real-Time Chat
- Reminders
- Screen Sharing
- Search/Filter
- Single Sign On
- Task Management
- Third-Party Integrations
- Video Conferencing

## Integrations (6 total)

- Gmail
- Google Calendar
- Google Docs
- Google Drive
- Google Meet
- Google Workspace

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base

## Category

- [Team Communication Software](https://www.softwareadvice.co.uk/directory/4594/team-communication/software)

## Alternatives

1. [Microsoft Teams](https://www.softwareadvice.co.uk/software/397766/microsoft-teams) — 4.5/5 (11170 reviews)
2. [Telegram](https://www.softwareadvice.co.uk/software/146545/telegram) — 4.7/5 (6440 reviews)
3. [Slack](https://www.softwareadvice.co.uk/software/154669/slack) — 4.7/5 (24230 reviews)
4. [Connecteam](https://www.softwareadvice.co.uk/software/109560/connecteam) — 4.6/5 (5319 reviews)
5. [Google Workspace](https://www.softwareadvice.co.uk/software/344998/google-workspace) — 4.7/5 (17752 reviews)

## Reviews

### "Simple and convenient messaging for everyday communication" — 5.0/5

> **Portia** | *14 May 2026* | Hospital & Health Care | Recommendation rating: 10.0/10
> 
> **Pros**: Google Chat is easy to use and works well with other Google services like Gmail and Google Meet. I like how simple it is to send quick messages, share files and keep conversations organised in spaces and group chats.
> 
> **Cons**: The app can sometimes feel basic compared to other messaging platforms, and notifications may occasionally be delayed or overwhelming in busy group chats.
> 
> Overall, Google Chat has been a convenient tool for communication and collaboration. It’s straightforward, reliable and especially useful for people already using Google Workspace. I like that everything stays connected in one place without needing multiple apps.

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### "An Underrated Google Suite Feature" — 5.0/5

> **Cassandra** | *28 May 2026* | Nonprofit Organization Management | Recommendation rating: 9.0/10
> 
> **Pros**: Google Chat has quietly become one of the most useful tools in my day-to-day life. It fills the gap between formal emails and unnecessary phone calls perfectly. For quick professional discussions, clarifications, and team collaboration, it keeps communication moving all day.&#10;&#10;It doesn’t feel overly corporate. It’s just as useful for friendly banter with colleagues as it is for work conversations. Some of the best team culture happens in those small, casual interactions.&#10;&#10;I even use it to check in with my spouse throughout the day since it’s already open on my screen.
> 
> **Cons**: I wish more of my team used it\! There's a lot of competition with other platforms like Slack or Microsoft teams. You need to know who's checking which messaging system to reach them quickest.&#10;&#10;It would also be useful if it was like back in the day when minimizing the conversation didn't make it go away completely. I miss when I had the tabs along the bottom of my screen. Not the end of the world, though.
> 
> Overall, Google Chat is easy to learn, has great features like file-sharing and GIFs, and lives on the screen I'm already using most (my Gmail).

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### "Convenient Chatting" — 4.0/5

> **Alexandra** | *2 May 2026* | Chemicals | Recommendation rating: 8.0/10
> 
> **Pros**: I love the ability to instantly chat with my colleagues within my Gmail. You can create group chats as well.
> 
> **Cons**: Gmail users are sent an email and a Google Chat when there is tagged activity in Google Drive. The double notification can be a little annoying but that’s my only con\!

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### "Reliable Communication Platform for IT Team Coordination" — 5.0/5

> **Emilia** | *19 July 2026* | Facilities Services | Recommendation rating: 10.0/10
> 
> **Pros**: Google Chat is a simple and efficient tool for maintaining communication between technical teams. I like its seamless integration with Google Workspace, especially Gmail, Calendar, Drive, and Meet. It makes it easy to share troubleshooting updates, exchange files, coordinate schedules, and keep track of team discussions without switching between multiple applications.
> 
> **Cons**: Google Chat could improve its advanced customization and administration features. Managing a large number of conversations and finding older technical discussions can sometimes take extra effort. It also does not offer as many IT focused collaboration features as some dedicated enterprise communication platforms.
> 
> Google Chat has been a dependable tool for coordinating support activities, communicating incidents, and collaborating with internal teams. The learning curve is minimal, and the integration with Google Calendar helps with scheduling maintenance tasks and meetings. Overall, it provides good value for organizations already using Google Workspace, offering reliable communication with a clean and easy to use interface.

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### "Easy to use\!" — 5.0/5

> **Kate** | *27 July 2026* | Machinery | Recommendation rating: 10.0/10
> 
> **Pros**: One thing I liked most about Google Chat was how easy it made communication with teammates. The interface is simple to use, conversations are organized, and it integrates well with other Google Workspace tools like Gmail and Google Drive. It made collaborating on projects and sharing information quick and efficient.
> 
> **Cons**: One thing I liked least about Google Chat was that some features felt limited compared to other messaging platforms. Organizing conversations and finding older messages could sometimes be less intuitive, and the notification settings were not always as customizable as I would have liked.
> 
> Overall, I had a positive experience using Google Chat. It was easy to navigate, made communicating with teammates efficient, and integrated seamlessly with other Google Workspace applications. While there were a few limitations with message organization and customization, it was still a reliable and effective tool for collaboration and day-to-day communication.

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## Links

- [View on SoftwareAdvice](https://www.softwareadvice.co.uk/software/186133/google-chat)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.softwareadvice.com/team-communication/google-chat-profile/> |
| en-AU | <https://www.softwareadvice.com.au/software/186133/google-chat> |
| en-GB | <https://www.softwareadvice.co.uk/software/186133/google-chat> |
| en-IE | <https://www.softwareadvice.ie/software/186133/google-chat> |
| en-NZ | <https://www.softwareadvice.co.nz/software/186133/google-chat> |
| fr | <https://www.softwareadvice.fr/software/186133/google-chat> |

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