Cloud Softphone

4.3
Overall rating
Reviews

4.3
Overall rating
(4)
Reviews

About Cloud Softphone

Acrobits is a cloud-based softphone solution, which helps small to large businesses configure, develop and deploy communications applications in real time. Key features include QR code scanning, customizable branding, push notifications, web callback and analytics. The solution enables employees to set up call forwarding to phones for the unavailable hours and transfer or receive files from multiple sources. Acrobits helps users upload contact details from phones, detect web phone numbers and send text messages to customers. With its VoWiFi feature, agents can initiate encrypted voice and video calls over a wireless connection. Acrobits offers API-based integration, which helps developers modify the existing system with IP telephony functionalities. It comes with a mobile application for iOS and Android. The solution is available on a monthly subscription and support is provided via email and documentation.
Cloud Softphone Software - Build a Turnkey White Label UCaaS Solution.  White label means you get industry-leading tech and a fully branded UCaaS platform with the features you want.
Cloud Softphone Software - All-in-One Video Conferencing Solution. Embrace the modern workplace with instant communications.
Cloud Softphone Software - Softphone Apps for MacOS, Windows, iOS, & Android. Take business calls from any device.
Cloud Softphone Software - Over 300 mobile and desktop customization options!
Cloud Softphone video
Cloud Softphone Software - Build a Turnkey White Label UCaaS Solution.  White label means you get industry-leading tech and a fully branded UCaaS platform with the features you want. - thumbnail
Cloud Softphone Software - All-in-One Video Conferencing Solution. Embrace the modern workplace with instant communications. - thumbnail
Cloud Softphone Software - Softphone Apps for MacOS, Windows, iOS, & Android. Take business calls from any device. - thumbnail
Cloud Softphone Software - Over 300 mobile and desktop customization options! - thumbnail

Cloud Softphone pricing

Cloud Softphone does not have a free version but does offer a free trial. Cloud Softphone paid version starts at US$69.00/month.

Starting Price:
US$69.00/month
Free Version:
No
Free trial:
Yes

Alternatives to Cloud Softphone

Cloud Softphone Reviews for UK Users

Feature rating

Value for Money
4.7
Functionality
4.3
Ease of Use
4.3
Customer Support
5
4 reviews of 4
Rati
  • Industry: Retail
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 27/05/2024

Rati Akhvlediani's Review

Pros

App is easy to use and easy to launch it. Embedded Browser is the most important feature In the app itself

Cons

Sometimes the terminology is difficult to understand around Push notification service and not very clear how it works until now.

Jordan
  • Industry: Telecommunications
  • Company size: 11–50 Employees
  • Used Daily for 1-5 months
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 14/03/2024

Make the switch

The overall experience is a 10 out of 10

Pros

From start to finish the process with [sensitive content hidden] and the Cloud Softphone team was amazing. [sensitive content hidden] was helpful and made the process of white labeling Acrobits enjoyable. He was very knowledgeable and responsive.

Cons

At the moment, there are zero cons. The whole process was amazing.

Response from Acrobits

Thank you for the amazing review! We're absolutely delighted that you had such a positive experience working with our team and that Cloud Softphone was able to meet all your needs. We're here to make sure you have the best service possible, and we're honored that you've chosen us for your communication needs. Thanks for your trust and support!

Replied 09/04/2024
JOY
  • Industry: Consumer Services
  • Company size: 5,001–10,000 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
0
Features
3
Ease of Use
3
Customer Support
0

3
Reviewed on 01/03/2021

Softphone Review

Pros

I liked you could choose to place it in the background or pin it upfront so no matter what you were working on you could always see the softphone window

Cons

I didnt like that we still had to use hard phones with this software-seems it wasn't a standalone product

Ken
  • Industry: Telecommunications
  • Company size: 11–50 Employees
  • Used Weekly for 1-5 months
  • Review Source
Value for Money
4
Features
4
Ease of Use
4
Customer Support
5

4
Reviewed on 29/05/2024

Solid Product

Good support and a solid product with simple UI

Pros

We have been using this product for 2 months and it is solid product with a simple UI

Cons

Usage based charging and desktop version is too expensive

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