--- description: Review of Anagram Software: system overview, features, price and cost information. Get free demos and compare to similar programs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: Anagram | Reviews, Pricing & Demos - SoftwareAdvice GB --- Breadcrumb: [Home](/) > [Claims Processing Software](/directory/4761/claims-processing-software/software) > [Anagram](/software/180886/patch) # Anagram Canonical: https://www.softwareadvice.co.uk/software/180886/patch Page: 1 / 4\ Next: [Next page](https://www.softwareadvice.co.uk/software/180886/patch?page=2) > Anagram, formerly Patch, is a cloud-based insurance management solution, which assists health centers and medical practitioners with claim submission and out-of-network benefits management. Key features include ROI tracking, treatment planning, messaging, patient management, and insurance provider management. Physicians can use the solution to examine coverage details, determine eligibility and inform client about covered expenses in real-time. The solution helps doctors deposit claims and send reimbursement checks to patients. It also allows counselors to measure patients' reimbursements against ongoing treatment, process payments and track revenue. Anagram helps practitioners review surveys collected through social media ads, analyze customer behavior, connect with patients through chats or emails and resolve issues in real-time. Pricing for the solution is available on request and support is provided via email and documentation. > > Verdict: Rated **4.7/5** by 56 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.7/5** | 56 Reviews | | Ease of Use | 4.6/5 | Based on overall reviews | | Customer Support | 4.7/5 | Based on overall reviews | | Value for Money | 4.6/5 | Based on overall reviews | | Features | 4.5/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: Anagram - **Location**: San Francisco, US - **Founded**: 2016 ## Commercial Context - **Starting Price**: US$27.00 - **Pricing model**: Flat Rate - **Pricing Details**: Contact Anagram for detailed pricing information. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based - **Supported Languages**: English - **Available Countries**: Canada, United States ## Features - API - Activity Dashboard - Benefits Management - Claims Management - Claims Tracking - Client Management - Co-Pay & Deductible Tracking - Deduction Management - EDI - Electronic Claims - HIPAA Compliant - Insurance Management - Insurance Policy Management - Patient Records Management - Provider Management - Real-Time Data - Records Management - SSL Security - Status Tracking ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - Chat ## Category - [Claims Processing Software](https://www.softwareadvice.co.uk/directory/4761/claims-processing-software/software) ## Related Categories - [Claims Processing Software](https://www.softwareadvice.co.uk/directory/4761/claims-processing-software/software) - [Benefits Administration Software](https://www.softwareadvice.co.uk/directory/492/benefits-administration/software) - [Insurance Software](https://www.softwareadvice.co.uk/directory/4506/insurance/software) - [Optometry Software](https://www.softwareadvice.co.uk/directory/104/optometry-software/software) - [Claims Management Software](https://www.softwareadvice.co.uk/directory/3405/claims-management/software) ## Alternatives 1. [RevolutionEHR](https://www.softwareadvice.co.uk/software/2508/revolutionehr) — 4.5/5 (203 reviews) 2. [Eyefinity Encompass](https://www.softwareadvice.co.uk/software/5639/eyefinity) — 3.7/5 (68 reviews) 3. [Liquid EHR](https://www.softwareadvice.co.uk/software/47057/liquidehr) — 4.8/5 (56 reviews) 4. [Optosys](https://www.softwareadvice.co.uk/software/283818/optosys-2) — 4.6/5 (14 reviews) 5. [iTRUST](https://www.softwareadvice.co.uk/software/64613/itrust) — 5.0/5 (120 reviews) ## Reviews ### "Patch is perfect for OON VSP offices" — 5.0/5 > **Vick** | *12 December 2019* | Health, Wellness & Fitness | Recommendation rating: 10.0/10 > > **Pros**: This product helps me competer for VSP patients since our practice is out of network. We would not be as successful if it wasn't for this product. > > **Cons**: customer support can be slow at times when we do have issues. ----- ### "Anagram has helped our clinic" — 5.0/5 > **Kristin** | *17 July 2025* | Health, Wellness & Fitness | Recommendation rating: 9.0/10 > > **Pros**: Anagram is not like most billing companies or any we have worked with. Our account manager is our direct contact and always available. > > **Cons**: The portal needs to have individual access for each team member so we can find who is doing what internally. > > I have been very pleased with Anagram. We had a poor billing experience before and very much wanted to keep billing in house. When our biller left, it was just the doctor spending his nights billing and our A/R was getting high. Anagram has put it all to rights, and the way they work in our EHR is straightforward and easy to follow. ----- ### "Waste of Money" — 1.0/5 > **Kim** | *19 February 2019* | Hospital & Health Care | Recommendation rating: 0.0/10 > > **Pros**: I tried Patch for a month. The website is always down. If not then you are left messaging back and forth with their operators with no results. It was a good sell but a worthless service. I made the mistake of buying a year's service but when I realized it was worthless I offered to pay them 2-3 months but to get a partial refund. They refused. Therefore I don't want other doctors or practices to make my same mistake. It is just a an expensive lesson in futility. Don't wast your time or money\! > > **Cons**: All of it\! It not worthy your time, your staff's time, your patient's time and definitely not your money\! > > Terrible customer service. Took 3 weeks to get back to me. Never follows up. This customer service was only good when they wanted to make a sale. Don't get fooled\! ----- ### "I wish we wouldn't have waited so long\!\!" — 5.0/5 > **Michelle** | *15 January 2026* | Medical Practice | Recommendation rating: 10.0/10 > > **Pros**: The staff are all friendly, knowledgable, and never made us feel silly for not knowing how to do something. That should be enough but I LOVE that they offer webinars to share their wealth of knowledge\!\! > > **Cons**: Nothing that Anagram could have controlled. Spectera has a troublesome 2 factor log in. As for the RCM side, our office has had a system for billing for over 25 years. In most cases change is good and necessary, except in this case. This doesn't mean we weren't happy, it just means it wasn't right for us. The entire team at Anagram worked hard to accomodate our way of doing things and their patience and persistance is much appreciated. > > I spoke on and off with \[sensitive content hidden\] for a couple years about terminating our contracts with Vision Plans. He was always friendly, never pushy. He explained how the process would work and when we finally did it he and the other staff members made sure my entire staff knew how to handle the patient conversations to best foster those relationships. They also walked us through the termination process with the insurance companies. We knew exactly what to expect every step of the way. The patience they have with myself and my team is much appreciated. ----- ### "Make The Change" — 5.0/5 > **Naila** | *19 May 2025* | Hospital & Health Care | Recommendation rating: 10.0/10 > > **Pros**: Anagram RCM is an excellent tool to allow a practice to summit their billing on time. The Team took time to help integrate our routine with their routine and help meetings to assure our needs were met. We are a large practice with VSP + Medical billing. We needed both and RCM has billers that understand both. Highly recommend. \[sensitive content hidden\] is the one to contact and she is well versed in integration. > > **Cons**: Anagram RCM is working on new technology for insurance verification, reviewing patient deductibles and making the claim submissions easier. Looking forward to the upgrade. > > Excellent and highly recommend. We had our previous billing platform for over 10 years. This change was a big move. It went really well. Trust this team. ----- Page: 1 / 4\ Next: [Next page](https://www.softwareadvice.co.uk/software/180886/patch?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.co.uk/software/180886/patch) ## This page is available in the following languages | Locale | URL | | de | | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | | fr | | ----- ## Structured Data