--- description: Review of Axxess Home Health Software: system overview, features, price and cost information. Get free demos and compare to similar programs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: Axxess Home Health | Reviews, Pricing & Demos - SoftwareAdvice GB --- Breadcrumb: [Home](/) > [Electronic Medical Records Software](/directory/8/electronic-medical-record-software/software) > [Axxess Home Health](/software/179971/agencycore) # Axxess Home Health Canonical: https://www.softwareadvice.co.uk/software/179971/agencycore Page: 1 / 14\ Next: [Next page](https://www.softwareadvice.co.uk/software/179971/agencycore?page=2) > Axxess Home Health, a scalable electronic medical records software used by more than 8,000 organizations of all sizes, helps manage all human resources, administrative, clinical, operational, scheduling and billing needs through a single-sign-on solution offering more than 40 interoperable integrations—enabling electronic referral acceptance, physician orders tracking and more. The complete home health suite of solutions includes a staffing software, a CAHPs survey offering, revenue cycle management and intuitive Direct Data Entry Medicare billing. This cloud-based, HIPAA-compliant system is securely accessible on all devices, including iOS and Android. Electronic Visit Verification at the point of care ensures compliance, and the messaging feature facilitates care coordination between office and field staff. Reports and a Patient-Driven Groupings Model tool show key performance indicators like potential Low-Utilization Payment Adjustments, risk of hospitalization, Request for Anticipated Payment aging and gross margin to inform decision-making. Centralized scheduling, customizable dashboards and alerts streamline managing operations. Real-time validations, an OASIS scrubber, notes templates and an interactive wound manager in the clinical workflow shorten documentation and quality assurance times. Conduct Medicare eligibility checks, run PECOS confirmation and automate claims submissions. Maximize revenue through artificial intelligence and predictive insights that identify inconsistencies to resolve and increase clean claims. > > Verdict: Rated **4.1/5** by 313 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.1/5** | 313 Reviews | | Ease of Use | 4.3/5 | Based on overall reviews | | Customer Support | 4.1/5 | Based on overall reviews | | Value for Money | 3.6/5 | Based on overall reviews | | Features | 4.0/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: Axxess - **Location**: Dallas, US - **Founded**: 2007 ## Commercial Context - **Starting Price**: US$899.00 - **Pricing model**: Per User - **Pricing Details**: Axxess offer small, medium, large, or extra large packages. Single to unlimited users. Customized pricing depending on the users’ needs. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile) - **Supported Languages**: English - **Available Countries**: United States ## Features - Billing & Invoicing - Calendar Management - Care Plan Management - Charting - Claims Management - Compliance Management - Customisable Reports - Electronic Signature - HIPAA Compliant - Mobile Access - Patient Records Management - Payroll Management - Real-Time Data - Real-Time Notifications - Scheduling - Task Scheduling - Time Tracking by Client ## Integrations (7 total) - ADP Comprehensive Services - Acclivity - Forcura - Health Recovery Solutions - SHP for Home Health Agencies - Trella - WorldView ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat ## Category - [Electronic Medical Records Software](https://www.softwareadvice.co.uk/directory/8/electronic-medical-record-software/software) ## Related Categories - [Electronic Medical Records Software](https://www.softwareadvice.co.uk/directory/8/electronic-medical-record-software/software) - [Home Health Care Software](https://www.softwareadvice.co.uk/directory/4406/home-health/software) ## Alternatives 1. [InMyTeam](https://www.softwareadvice.co.uk/software/257114/inmyteam) — 4.6/5 (94 reviews) 2. [Alora Home Health](https://www.softwareadvice.co.uk/software/2085/alora) — 4.5/5 (152 reviews) 3. [AlayaCare](https://www.softwareadvice.co.uk/software/381258/alayacare) — 4.1/5 (188 reviews) 4. [AxisCare](https://www.softwareadvice.co.uk/software/126808/axiscare) — 4.6/5 (729 reviews) 5. [eRSP](https://www.softwareadvice.co.uk/software/276586/ersp) — 4.2/5 (99 reviews) ## Reviews ### "Easy to use but can't be customized" — 4.0/5 > **Kehinde** | *12 February 2019* | Recommendation rating: 7.0/10 > > **Pros**: Navigation from screen to screen is easy and helps keeps task manageable. Messaging qualities are great for communication with different staff members within the agency > > **Cons**: Reaching out to customer support is a headache and very much time consuming. Will be on hold for an hour at a time and may not even get accurate information. ----- ### "New axxess oasis charting" — 4.0/5 > **denise** | *10 February 2018* | Hospital & Health Care | Recommendation rating: 7.0/10 > > **Pros**: Previous visit feature. Especially wound care manager. Ease in charting wound care everytime when there are no changes. > > **Cons**: Glitches to be ironed out in the new oasis. I was just getting comfortable with the 2017 notes and now have to adjust to the new system. > > Went to chart on a hha supervisory visit and regular nurses note uploaded instead. ----- ### "Generic Lower Priced EMR system" — 3.0/5 > **Marina** | *25 September 2018* | Hospital & Health Care | Recommendation rating: 4.0/10 > > **Pros**: Easy to use, and easy to educate those on field visits along with those in the office. Recently underwent a transition of EMR software from one to another and was easier to input new information into axxess in comparison to our previous EMR vendor. > > **Cons**: Horrible customer service. They go through periods of not answering or answering but the tech on the line does not know what the question is and/or what our home care needs are to properly answer > > Overall affordable lower end of the EMR systems, very commonly used in the home care industry, get what you pay for kind of a program. Fulfills all of our basic needs. ----- ### "Needs Improvement" — 5.0/5 > **Jason** | *14 July 2017* | Hospital & Health Care | Recommendation rating: 6.0/10 > > **Pros**: Windowed environment provides intuitive ease of use, anyone that is familiar with the basic operation of a Windows or Mac computer will find it easy to learn to navigate Axxess. However, Some basic functionality is lacking enough to be more than just an aggravation. Axxess training videos are excellent and much appreciated. > > **Cons**: Orders Manager - With CMS, and Managed Care payors strict guidelines about timely signatures, the lack of document age, as well as the ability to easily document attempts to have documentation signed is a major flaw causing the need to build an outside tracking system which needs to be reconciled daily. Billing Manager: Batch remittance feature would be nice for managed care insurances. Ability to pre-select claims that should be split up by G-Code for easier billing with managed care (e.g. Medicaid requires authorization number for PT, ST, OT visits and those need to be billed separately from SN and HHA visits \[which also require an auth. \#\]) Record Highlighters: All windows showing "lists" should have the ability to highlight records for easy viewing (like in the billing manager windows) Better Navigation: When viewing patient specific records in the billing manager (or other windows where applicable) there should be a link to tie back to the patients chart, as opposed to opening the charts window and searching for the patient. Patient "Vital Statistics": It would be nice to have an easier way to access patient information such as ICD-10 Codes, Address Information, Insurance numbers, SS\#'s, etc. for quick copy so that they can be easily pasted into other billing applications and portals. As opposed to going to multiple windows to find the information, or edit screens where vital information could be accidentally deleted. Message Searching: Axxess Mail feature should have the ability to search mail by subject, by patient, by recipient, by sender, or by date. General Searching: All windows showing lists of records should be searchable including all windows of the orders manager. Patient Visit Guide: A special form/window should be created in the software where the case managing RN could document visit specific information such as, location of patient (where to park, what door to go to, etc...), patient specific visit preferences, and other relevant information about the visit for ease of communication between RN's and other staff about the patient. > > Overall, We are happy users of Axxess and they have been a great EMR partner. If they could just institute more frequent updates to the basic functionality to make the software even better and more thoughtful I would then be able to give a 5-Star review. ----- ### Review — 5.0/5 > **Sam** | *6 January 2012* > > Our company is a commonly owned group of home health and hospice providers located all across Texas. Because we were not pleased with all the double data entry and lack of features and functions provided by our previous provider, the company assembled a team of 16 home health agency software systems users: from the markets where we conduct agency operations, composed of each agency role; i.e. intake clerks, nurses, administrators, and billers, from all over the company; to objectively research the platforms and to choose the best platform to support the overall growth of our agencies into the 21st century. Before using Axxess Agencycore, we used HealthCareFirst, and reams of paper forms and spreadsheets. We use the browser-based version of Axxess so every update is immediately available. We purchased Axxess in August 2011, after an extensive process beginning in the summer of 2011. Our statewide team of HHA pros performed a search of national scope that included all of the most prominent providers of Home Health Agency Point of Care, Administration, Scheduling and Billing software. Our ‘final four’ included industry mainstays. The final four consisted of: 1. A large, well-known hospital based home care system. 2. A well-known home health platform which also has as an affiliated nationwide home care agency group; and 3. A heretofore-leading web based platform system, which has become a market leader since 2006. (This candidate was our pre-research favorite.) 4. Axxess After participating in demonstrations of features and functions from all the vendors and applying consistent testing based on common criteria involving the top 4, we narrowed our list down to two (eliminating \#1\&\#2 on the criterion of functionality, monthly recurring, and implementation costs). We then conducted a semifinal round, pitting the two browser based systems on a head to head basis- We then applied ourselves to another round of demonstrations, this time pitting \#3 vs. Axxess, head to head. The team was utilizing the predetermined criteria to assess the platform’s features and functionality. The implementation went smoothly, with training happening simultaneously. It took just over 60 days. It is easy to use with point and click and usable with tablets, iPads and laptops, as well as desktop Macs and PCs. After the second round, an informal team discussion was held, with all team members present. Because of our commitment to the process we had agreed to follow beforehand, the ultimate choice was put the decision to a vote of the team. The team voted overwhelmingly to choose Axxess, even though, at the outset, the company leadership had actually been leaning towards choosing \#3. This choice was a lot more clear-cut than we had anticipated. We consciously chose Axxess over \#3, which is a prominent browser based platform, which has been a market leader in the home health industry since 2006. Due to our thorough and deliberate due diligence process, which included in its scope the most prominent vendor platforms in the US Home Health Agency Software Market, we are convinced that Axxess has emerged as the clear market leader. We chose Axxess over the other finalist because it not only is competitively priced, but also reflects a customizable workflow orientation, and is comprehensive in scope. Axxess utilizes the most up to date .Net technology and provides the easiest route to efficiency and productivity through formal, attentive training of all the platforms we examined. An extra bonus is the attitude of Axxess’ trainers and customer support employees towards its customers. The Axxess Team is refreshingly enthusiastic and helpful. The Axxess culture is inviting, and their employees’ attitude towards their clients is encouraging. Axxess is enabling us to increase profitability. The company's 4 licensed agencies migrated to Axxess in September 2011. The migration was conducted over the course of a complete patient episode (60 days) by inputting into Axxess all our recertification patients from our previous platform, which did not have Point of Care functionality. Our CEO commented that this was the smoothest migration between platforms he has ever experienced in his 20+ years of home health agency experience. We are thrilled to be an Axxess client, and among the growing number of Axxess User Community members. Our confidence and efficiency provided by this change has enabled us to move forward in acquiring additional agencies in other regions of Texas, as well as to foster the continued growth of our current patient/client base. ----- Page: 1 / 14\ Next: [Next page](https://www.softwareadvice.co.uk/software/179971/agencycore?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.co.uk/software/179971/agencycore) ## This page is available in the following languages | Locale | URL | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | ----- ## Structured Data