---
description: Review of iPatientCare EHR Software: system overview, features, price and cost information. Get free demos and compare to similar programs.
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title: iPatientCare EHR | Reviews, Pricing & Demos - SoftwareAdvice GB
---

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# iPatientCare EHR

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> iPatientCare offers a cloud-based EHR system with integrated medical billing and practice management services. It helps physician offices, rural health clinics (RHC) and community/federally qualified health centers (CHC/FQHC) with their needs of medical billing and MACRA/MIPS and CPC+ assistance. iPatientCare EHR comes with Chronic Care Management, Annual Wellness Visit and Population Health Management modules.&#10;&#10;&#10;Key features include patient enrollment, credentialing, eligibility verification, referral authorization, patient fee estimation and collection, claims scrubbing and denial management. It is Meaningful-Use certified and complies with ICD-10 and Electronic Prescribing of Controlled Substances (EPCS). it also offers an on-premise version for those users willing to store patient records at their end.&#10;&#10;&#10;The solution is certified for MIPS eCQMs reporting and comes with a dashboard for real-time visibility into MU performance and MIPS data.&#10;&#10;&#10;iPatientCare is available on a per month subscription basis which offers support via phone.
> 
> Verdict: Rated **4.5/5** by 66 users. Top-rated for **Likelihood to recommend**.

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## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.5/5** | 66 Reviews |
| Ease of Use | 4.4/5 | Based on overall reviews |
| Customer Support | 4.7/5 | Based on overall reviews |
| Value for Money | 4.4/5 | Based on overall reviews |
| Features | 4.2/5 | Based on overall reviews |
| Recommendation percentage | 80% | (8/10 Likelihood to recommend) |

## About the vendor

- **Company**: AssureCare
- **Founded**: 2016

## Commercial Context

- **Starting Price**: US$399.00
- **Pricing Details**: It is also available at $499/month/user with additional features.
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: English
- **Available Countries**: United States

## Features

- Charting
- Claims Management
- Claims Scrubbing
- Clinic Interoperability
- Coding Assistance
- Compliance Tracking
- Customisable Templates
- Decision Support Systems
- Drug Reference Database
- E-Prescribing
- EDI
- For Family Medicine
- For Primary Care
- HIPAA Compliant
- Handwriting Recognition
- Insurance Eligibility Verification
- Meaningful Use Certified
- Medical Billing
- ONC-ATCB Certified
- Onsite Registration

## Support Options

- 24/7 (Live rep)
- Chat

## Category

- [Electronic Medical Records Software](https://www.softwareadvice.co.uk/directory/8/electronic-medical-record-software/software)

## Related Categories

- [Electronic Medical Records Software](https://www.softwareadvice.co.uk/directory/8/electronic-medical-record-software/software)
- [iPad EMR Software](https://www.softwareadvice.co.uk/directory/14/tablet-pc-emr-medical-software/software)
- [Web Based Medical Billing Software](https://www.softwareadvice.co.uk/directory/15/web-based-medical-billing-software/software)
- [Web-Based EMR Software](https://www.softwareadvice.co.uk/directory/120/web-based-emr-software/software)
- [Certified EHR Software](https://www.softwareadvice.co.uk/directory/350/onc-atcb-certified-emr-software/software)

## Alternatives

1. [RXNT](https://www.softwareadvice.co.uk/software/26627/rxnt-emr) — 4.3/5 (495 reviews)
2. [DrChrono](https://www.softwareadvice.co.uk/software/131146/drchronobillingservices) — 3.9/5 (489 reviews)
3. [CharmHealth](https://www.softwareadvice.co.uk/software/2974/charmehr) — 4.2/5 (151 reviews)
4. [Qualifacts Insync](https://www.softwareadvice.co.uk/software/421013/qualifacts-insync) — 4.5/5 (391 reviews)
5. [PrognoCIS](https://www.softwareadvice.co.uk/software/26775/prognocis-bizmatics) — 4.1/5 (295 reviews)

## Reviews

### "The support staff and the billing support staff is very friendly and responds quickly to questions." — 5.0/5

> **Priya** | *3 April 2018* | Medical Practice | Recommendation rating: 10.0/10
> 
> **Pros**: It is such a relief to have finally found a product that delivers what it promises\! With it's completely customizable sections, I can add specific vitals, templates for first appointments, as well as physical exams I frequently perform.&#13;&#10;&#13;&#10;In an effort to go paperless, I uploaded many of my handouts and reports and just add them to a patient encounter with the click of a button.&#13;&#10;&#13;&#10;One of my favorite features is the Patient Health Portal -- patients can easily access their treatment notes, lab results, and request appointments.&#13;&#10;&#13;&#10;Other feature is the ability of extracting codes in billing, ease of adding claims to batch and also, another good feature is their clearing house and Real-time Eligibility status saving my staff lot of hassle and time going to Insurance websites. &#13;&#10;&#13;&#10;The support staff and the billing support staff is very friendly and responds quickly to questions. Thanks iPatientCare EHR for a great, user friendly product. I recommend it to any health practitioner who is in the market for professional, secure electronic medical records.
> 
> **Cons**: When I first looked into electronic medical records, I was daunted by the lack of programs specific to Pediatricians. A colleague recommended iPatientCare EHR and I started using it in October 2011.
> 
> With it's completely customizable sections, I can add specific vitals, templates for first appointments, as well as physical exams I frequently perform.&#13;&#10;&#13;&#10;One of my favorite features is the Patient Health Portal -- patients can easily access their treatment notes, lab results, and request appointments.&#13;&#10;&#13;&#10;Other feature is the ability of extracting codes in billing, ease of adding claims to batch and also, another good feature is their clearing house and Real-time Eligibility status saving my staff lot of hassle and time going to Insurance websites.

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### "Insight from a Rural Health Clinic in Montana" — 5.0/5

> **Jessica** | *12 July 2017* | Medical Practice | Recommendation rating: 9.0/10
> 
> **Pros**: My absolute favorite part of the iPatient Care software program is the Customer Service department.  I absolutely appreciate the customer service we receive from iPatient Care each and every time I create tickets with questions, concerns and dilemmas.  While all representatives are helpful, Mr. Amar Vachhani could give lessons in customer service.  He is knowledgeable, easy to understand, listens and is thorough in completion of our clinic's inquiries.  &#10;&#10;The software system itself is fine.  I sometimes question that it was not necessarily written for Nurse Practitioners in a Rural Health Clinic setting.  Some of the applications are things we do not utilize, and others are almost made to be too complicated, but overall, it is a user friendly, easy to navigate system.
> 
> **Cons**: Occasionally, we run into a situation where we would like to make chart flow more efficient.  Because the feature we would like is hardwritten into the software, those tweaks can't be accommodated.  However, issues are often at least addressed in the next software updates.  Or, our customer service rep is able to lend a alternative to make things work.  &#10;&#10;I would also like to see IPC as an option for Mac users.  With Internet Explorer being the only web browser option, it limits the equipment clinics can purchase and use.

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### "Best EMR for small medical practices" — 4.0/5

> **Umesh** | *25 July 2017* | Financial Services | Recommendation rating: 9.0/10
> 
> **Pros**: Notes are customizable allowing one to create special note types such as Nurse Visits, Procedure Notes such as Stress Tests, Echo, Annual Wellness. Order sets is a great feature allowing you to select from a pre-defined subset of orders based on the "diagnosis groups" such as Diabetes, Hypertension, etc.
> 
> **Cons**: As you move from one section to another within a Progress Note, you are prompted to save the changes, just an extra click.
> 
> Great Customer Service, especially for small offices, as many big EMR vendors do not respond in a timely manner to smaller clients.

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### "It has made my life a lot easier" — 5.0/5

> **Jim** | *27 June 2016* | Hospital & Health Care | Recommendation rating: 10.0/10
> 
> **Pros**: Clinical Summary is the page that has all of the patient's diagnosis, past medical history; it has a feature to carry forward from the past notes.&#13;&#10;Everything we want handy is available on the left panel.
> 
> iPatientCare has actually changed the way I practice. It has made my life a lot easier. Clinical Summary is the page that has all of the patient's diagnosis, past medical history; it has a feature to carry forward from the past notes. Everything we want handy is available on the left panel. I don't have to go to multiple screens or anything else, I like it because it has more of a dashboard view'

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### "Software is good but there are some features that are lacking that we had with our legacy EMR." — 4.0/5

> **KATHLEEN** | *13 July 2017* | Medical Practice | Recommendation rating: 8.0/10
> 
> **Pros**: 1. user friendly&#13;&#10;2.  implementation training&#13;&#10;3. support team - easy to reach and quick to respond&#13;&#10;4. customizable order sets and templates
> 
> **Cons**: 1.  inability to fax images directly from chart without "routing" it to staff &#10;2.  inability to fax patients notes directly to physicians.  Even if we want to send our note via direct ID secure messaging, it is in the format of a letter addressed as a referral.   &#10;3.  inability to transfer pt's PDF files (with ultiple pages ) from one EMR directly to ipaiten care.  Presently only able to transfer one page a time which is not time efficient so it has been easier to just print and scan directly to patient's chart which is not cost effective&#10;4.  having to customize templates for medications to prescribe but then have to create same templates in order to add to order sets.  Cannot add meds from previously created med list favorites.  &#10;5.  inability of staff to send direct ID messages to to other MD's.  To my knowledge, only the licensed provider can send messages but not staff.
> 
> We like how the scheduling is integrated with the practice management portion of EMR.

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## Links

- [View on SoftwareAdvice](https://www.softwareadvice.co.uk/software/1761/ipatientcare)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.softwareadvice.com/medical/ipatientcare-profile/> |
| en-AU | <https://www.softwareadvice.com.au/software/1761/ipatientcare> |
| en-GB | <https://www.softwareadvice.co.uk/software/1761/ipatientcare> |
| en-IE | <https://www.softwareadvice.ie/software/1761/ipatientcare> |
| en-NZ | <https://www.softwareadvice.co.nz/software/1761/ipatientcare> |

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