--- description: Review of Fuze Software: system overview, features, price and cost information. Get free demos and compare to similar programs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: Fuze | Reviews, Pricing & Demos - SoftwareAdvice GB --- Breadcrumb: [Home](/) > [Online Meeting Software](/directory/852/online-meeting/software) > [Fuze](/software/172627/fuze) # Fuze Canonical: https://www.softwareadvice.co.uk/software/172627/fuze Page: 1 / 4\ Next: [Next page](https://www.softwareadvice.co.uk/software/172627/fuze?page=2) > Fuze is an online meeting solution that works across a range of devices and integrates with traditional video conferencing systems. Users receive audio conferencing, video conferencing, screen sharing and web conferencing functionality on tablets, smartphones, desktops and laptops. Additionally, users who want to equip meeting rooms with HD video conferencing systems can opt for Fuze for Rooms. The Fuze Telepresence Connect service helps businesses to ensure interoperability with room-based video conferencing systems from leading hardware vendors. Fuze’s applications are designed to dynamically adjust the bandwidth of voice, video and content transmission across a range of devices and network conditions. For instance, users receive rejoin notifications after network outages and unmute notifications when the system senses them talking. Fuze also offers features such as collaborative annotation of content, special modes for conferencing while driving, content sharing from mobile devices and integration with cloud-based file hosting services such as Dropbox and Box. > > Verdict: Rated **4.1/5** by 75 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.1/5** | 75 Reviews | | Ease of Use | 4.4/5 | Based on overall reviews | | Customer Support | 3.8/5 | Based on overall reviews | | Value for Money | 4.0/5 | Based on overall reviews | | Features | 4.0/5 | Based on overall reviews | | Recommendation percentage | 70% | (7/10 Likelihood to recommend) | ## About the vendor - **Company**: 8x8 - **Location**: Campbell, US - **Founded**: 1987 ## Commercial Context - **Starting Price**: US$15.00 - **Pricing model**: Per User - **Pricing Details**: Hosted and licensed - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Windows (Desktop) - **Supported Languages**: Chinese, Czech, Danish, Dutch, English, Finnish, French, German, Italian, Japanese, Korean, Norwegian, Spanish, Swedish, Traditional Chinese - **Available Countries**: Australia, Canada, China, India, United Kingdom, United States ## Features - API - Annotations - Attendee Management - Audio/Video Conferencing - Call Centre Management - Call Conferencing - Call Recording - Call Routing - Chat/Messaging - Collaboration Tools - Communication Management - Conferencing - Fax Management - File Sharing - Meeting Management - Mobile Access - Multi-Channel Communication - Multi-User Collaboration - Online Voice Transmission - Presentation Streaming ## Support Options - Chat ## Category - [Online Meeting Software](https://www.softwareadvice.co.uk/directory/852/online-meeting/software) ## Related Categories - [Online Meeting Software](https://www.softwareadvice.co.uk/directory/852/online-meeting/software) - [Web Conferencing Software](https://www.softwareadvice.co.uk/directory/3822/conference-calling/software) - [Collaboration Software](https://www.softwareadvice.co.uk/directory/4138/collaboration/software) - [Video Conferencing Software](https://www.softwareadvice.co.uk/directory/4531/video-conferencing/software) - [Unified Communications Software](https://www.softwareadvice.co.uk/directory/1556/ucaas/software) ## Alternatives 1. [Google Workspace](https://www.softwareadvice.co.uk/software/344998/google-workspace) — 4.7/5 (17483 reviews) 2. [Wildix](https://www.softwareadvice.co.uk/software/208756/wildix) — 4.7/5 (209 reviews) 3. [Zoom Workplace](https://www.softwareadvice.co.uk/software/101384/zoom) — 4.6/5 (14526 reviews) 4. [Twilio](https://www.softwareadvice.co.uk/software/390005/twilio) — 4.4/5 (501 reviews) 5. [Webex Suite](https://www.softwareadvice.co.uk/software/430596/webex) — 4.4/5 (7396 reviews) ## Reviews ### "Extraordinary product with so many useful features" — 5.0/5 > **Gregg** | *4 October 2019* | Staffing & Recruiting | Recommendation rating: 9.0/10 > > **Pros**: The best thing about it is that I can easily coordinate among my teammates through its instant messaging feature that is a huge ease in all terms. Furthermore, the basic feature that is my most favorite and indeed the most applicable feature is its ability to be used on multiple types of devices whether it’s a laptop, desktop or even my tiny mobile phone with a lot of ease and convenience. > > **Cons**: No doubt Fuze is absolutely perfect product. I found it to be very amazing from every angle. I failed to find even a single deficiency in it. > > So, in a nut shell I really refer this one application over others due to its affordability and functionality as well. ----- ### "Three years of Fuze" — 5.0/5 > **Verified Reviewer** | *19 February 2019* | Entertainment | Recommendation rating: 10.0/10 > > **Pros**: I like that this service provides and app for both desktop and mobile. The user portal is useful as it allows configuration of features like simultaneous ring and voicemail. Voice quality is very good and HD voice is possible if the other callers support it. > > **Cons**: Early on, (ThinkingPhones days) the apps were not so fully featured or functional as they are today. > > Fuze provides an economical SIP-based voice service without the need for any on-premise equipment. Can be used with software app/clients and/or with physical, desktop and conference IP phones. ----- ### "Keep Looking" — 3.0/5 > **Ikaika** | *30 August 2018* | Management Consulting | Recommendation rating: 2.0/10 > > **Pros**: We came to Fuze from a home built system. As our company grew, our system became harder and harder to manage and we started to have outages because of the stress that was put on our servers. When we switched over to Fuze I set myself on their outage alerts and although I was alerted to an outage or service disruption, I only felt the impact of an outage twice in three years. > > **Cons**: If you call in on the support line, you will get a company called answer one which will create a ticket for you. You can get people on the line when you have an emergency, but I've only been able to get a person transferred to me twice. The other times they called back within an hour. It is not easy to understand what you are being billed for, so the bill can creep up with stuff that you no longer need. You don't have control over provisioning your phones. You have to call in or submit a ticket and although the SLA for those types of requests is 48 hours it is hardly reached if you don't follow up. I've had to wait for more than a week which meant that our new hires got to do busy work for at least 4 days after training. Reports are inaccurate. For our call floors, we pay bonuses based on the amount of work that the agent puts in. The report have been inaccurate enough times that we now have to verify that the report is running after we run the report. > > The bottom line: Fuze's service is reliable, but it starts with a high price tag and because of the missing functionality, it goes even higher because of the extra man hours that you need to bring their system up to par. ----- ### "Fuze for project tracking" — 4.0/5 > **Verified Reviewer** | *10 December 2020* | Telecommunications | Recommendation rating: 6.0/10 > > **Pros**: It’s easy to keep track of a large number of projects. It is easy to enter in data and collaborate with people in different offices. > > **Cons**: Tracking milestones on projects is a little clumsy. This could be due to the way our organization and client has the back end set up. > > Overall, Fuze is a great product for keeping track of projects and reviewing documents in a virtual setting. Many people from different offices and cities can all review the same documents. ----- ### "Fuze allows you to streamline and fuse your group communication efforts\!" — 5.0/5 > **Verified Reviewer** | *3 December 2018* | Government Administration | Recommendation rating: 10.0/10 > > **Pros**: I love that we can have conference calls with someone in NY, CA, and China at the same time. Fuze is a vital business communication tool\! > > **Cons**: Honestly no drawbacks of the software, just some of the people I have to deal with\! Too bad Fuze couldn't provide new work colleagues and counter parts\! > > Fuze provides superlative global voice, video, messaging, and collaboration software and applications that enable me to communicate more effectively and efficiently. ----- Page: 1 / 4\ Next: [Next page](https://www.softwareadvice.co.uk/software/172627/fuze?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.co.uk/software/172627/fuze) ## This page is available in the following languages | Locale | URL | | de | | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | | fr | | ----- ## Structured Data