--- description: Review of Bandwidth Software: system overview, features, price and cost information. Get free demos and compare to similar programs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: Bandwidth | Reviews, Pricing & Demos - SoftwareAdvice GB --- Breadcrumb: [Home](/) > [VoIP Software](/directory/4508/voip/software) > [Bandwidth](/software/172459/bandwidth) # Bandwidth Canonical: https://www.softwareadvice.co.uk/software/172459/bandwidth Page: 1 / 7\ Next: [Next page](https://www.softwareadvice.co.uk/software/172459/bandwidth?page=2) > Bandwidth is a modern communications platform giving you access to voice, messaging, and 9-1-1 from the cloud. They offer you the power and reliability of a fully-owned nationwide all-IP voice network paired with a platform of enterprise-grade APIs. They inject the power of software into telecommunications helping some of the biggest brands in the world disrupt industries, create new and exciting products, and evolve how people and businesses communicate. Together with their customers, they're unlocking remarkable value, questioning the status quo, and helping people interact with technology and one another, oftentimes in ways they never dreamed possible. > > Verdict: Rated **4.5/5** by 131 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.5/5** | 131 Reviews | | Ease of Use | 4.5/5 | Based on overall reviews | | Customer Support | 4.6/5 | Based on overall reviews | | Value for Money | 4.4/5 | Based on overall reviews | | Features | 4.4/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: Bandwidth.com - **Location**: Austin, US - **Founded**: 2005 ## Commercial Context - **Starting Price**: US$0.35 - **Pricing model**: (Free version available) (Free Trial) - **Pricing Details**: Voice \& messaging pricing: FOR DEVELOPERS Phone number (per line) – $0.35 Inbound calling (per minute) – $0.0055 Outbound calling (per minute) – $0.01 Inbound messaging (per message) – FREE Outbound messaging (per message) – $0.005 FOR ENTERPRISE Contact for quote - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based - **Supported Languages**: English - **Available Countries**: United States ## Features - API - API Design - Access Controls/Permissions - Activity Dashboard - Alerts/Notifications - Audio/Video Conferencing - Call Centre Management - Call Conferencing - Call Monitoring - Call Recording - Call Routing - Call Screening - Chat Transcript - Chat/Messaging - Communication Management - Computer Telephony Integration - Conferencing - Dashboard - IVR - Monitoring ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat ## Category - [VoIP Software](https://www.softwareadvice.co.uk/directory/4508/voip/software) ## Related Categories - [VoIP Software](https://www.softwareadvice.co.uk/directory/4508/voip/software) - [API Software](https://www.softwareadvice.co.uk/directory/4343/api-management/software) - [Cloud Communication Platform](https://www.softwareadvice.co.uk/directory/4386/cloud-communication/software) - [Telephony Software](https://www.softwareadvice.co.uk/directory/1710/computer-telephony-integration/software) - [SIP Trunking Providers Software](https://www.softwareadvice.co.uk/directory/425/sip-trunking/software) ## Alternatives 1. [Microsoft Azure](https://www.softwareadvice.co.uk/software/397793/microsoft-azure) — 4.6/5 (1947 reviews) 2. [Karate Labs](https://www.softwareadvice.co.uk/software/409153/karate-labs) — 4.8/5 (14 reviews) 3. [MuleSoft Anypoint Platform](https://www.softwareadvice.co.uk/software/368795/anypoint) — 4.4/5 (573 reviews) 4. [Bitrix24](https://www.softwareadvice.co.uk/software/128326/bitrix24) — 4.2/5 (984 reviews) 5. [Ringover](https://www.softwareadvice.co.uk/software/120988/ringover) — 4.7/5 (858 reviews) ## Reviews ### "Excellent" — 5.0/5 > **Carl** | *19 June 2018* > > **Pros**: Great customer service and ease of use. Very responsive on all issues. Order submission and tracking is simple > > **Cons**: 911 is a separate module and requires you to add the numbers a second time. Cannot get CSR data readily. ----- ### "Top notch support, porting can be tricky, overall however great experience" — 5.0/5 > **Nicholas** | *19 June 2018* | Telecommunications | Recommendation rating: 8.0/10 > > **Pros**: Support is really great. When porting on network they are fantastic The provided API support is very powerful provided you know how to properly utilize it. Really fast provisioning of new DID's, great searching abilities for finding new DID's. While they don't advertise it they pass T38 signaling through their system without issue and without changing any headers. > > **Cons**: Each part of the service is broken down into a separate login portal requiring the management of multiple logins for what should be 1 server. When logging into any of the portals their website feels it needs to open a new tab with every step leaving the last page open..... "Tip no one wants this ever" Searching DID's within your control is clunky and very slow due to the interface design. If you have to search and change the settings on multiple DID's it is very unintuitive and slow. They do not support right-clicking and opening many elements in a new tab due to poor web coding. If you know how to utilize their API you can work around a lot of their faults but if you are going to use their product as-is be aware it will take much longer to accomplish simple tasks like setting a line to call forward than it should. > > Provides a great service that I am able to then resell as a finished complete product. ----- ### "Good Platform; Absolutely Terrible Support" — 2.0/5 > **Will** | *7 February 2025* | Fine Art | Recommendation rating: 0.0/10 > > **Pros**: Platform is good. The features are there for the most part. > > **Cons**: Their support during the new 10DLC requirements changes has been absolutely abysmal. Account managers making excuses for delays in 10DLC processing with enablement stuck for months at a time. Any business that can provide better support the Bandwidth would have my business instantly. ----- ### "Must have for all musicians\!" — 5.0/5 > **Barış** | *16 September 2019* | Chemicals | Recommendation rating: 10.0/10 > > **Pros**: This app basically made my summer amazing\! While doing my summer trip around europe, I've connected and jammed with a lot of great people thanks for Bandwidth\! It has a very simple user interface which showes the musicians wants to jam on a map, and you can easly get connect with them and have great time with\! It provides to the users to see the level of the musicians, so I can say that it's for all music lovers, from beginner to professional\! > > **Cons**: Unfortunately, the region where I actually live (Budapest, Hungary) I am the only user of this app and so till now I can not connect with any other users in my city yet. But I'm hoping that it will be published soon and I will find my permanent band by using this app\! > > As I said in the first part, I had a great summer with using this app during summer travel around Europe, I've met with a lot of great musicians with a wide range of genres and improved my musicial skills and get socialized by only using this app and it was all free\! I will absoulutely suggest this app to my friends\! ----- ### "Amazing VOIP service" — 5.0/5 > **Preston** | *13 April 2019* | Telecommunications | Recommendation rating: 10.0/10 > > **Pros**: Super easy to use and it has amazing voice quality, and a ton of amazing features I probably will never use. > > **Cons**: The software is a bit complicated if your new to this sort of stuff. With a bit of research it is super easy to use\! ----- Page: 1 / 7\ Next: [Next page](https://www.softwareadvice.co.uk/software/172459/bandwidth?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.co.uk/software/172459/bandwidth) ## This page is available in the following languages | Locale | URL | | de | | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | | fr | | ----- ## Structured Data