--- description: Review of Podium Software: system overview, features, price and cost information. Get free demos and compare to similar programs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: Podium | Reviews, Pricing & Demos - SoftwareAdvice GB --- Breadcrumb: [Home](/) > [Lead Nurturing Software](/directory/4229/lead-nurturing/software) > [Podium](/software/172279/podium) # Podium Canonical: https://www.softwareadvice.co.uk/software/172279/podium Page: 1 / 22\ Next: [Next page](https://www.softwareadvice.co.uk/software/172279/podium?page=2) > Podium's lead conversion platform helps businesses manage converstions using artificial intelligence (AI) technology. It assists with review management, phones, lead consolidation, website chat, payment processing, text marketing, and more in a single platform. Podium consolidates leads from multiple channels, including phone, SMS, website, and social media, into a centralized inbox. The platform's AI-powered salesperson and concierge features then utilize artificial intelligence to convert leads into sales. Additionally, the AI-powered marketing tool helps drive repeat business by personalizing customer interactions and following up at the right times. > > Verdict: Rated **4.3/5** by 522 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.3/5** | 522 Reviews | | Ease of Use | 4.3/5 | Based on overall reviews | | Customer Support | 4.0/5 | Based on overall reviews | | Value for Money | 3.9/5 | Based on overall reviews | | Features | 4.2/5 | Based on overall reviews | | Recommendation percentage | 70% | (7/10 Likelihood to recommend) | ## About the vendor - **Company**: Podium - **Location**: Lehi, US - **Founded**: 2014 ## Commercial Context - **Pricing model**: Other - **Pricing Details**: Free 14-Day Trial. Pricing starts at $399 per month for our Essentials plan, ideal for small businesses. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English - **Available Countries**: Australia, Canada, United States ## Features - 2-Way Messaging - ACH Payment Processing - AI/Machine Learning - API - Access Controls/Permissions - Activity Dashboard - Activity Tracking - Alerts/Notifications - Appointment Management - Automated Responses - Autoresponders - Batch Communications - Before & After Pictures - Billing & Invoicing - CRM - Call Recording - Campaign Analytics - Campaign Management - Campaign Scheduling - Canned Responses ## Integrations (120 total) - 3C Connect - ABC Ignite - ACS - ALLDATA - AccuLynx - ActiveCampaign - AdvancedMD EHR - Airtable - AroFlo - AthenaPortal - AutoFluent - Autosoft DMS - Bay-Master - CCC ONE - CDK Global ... and 105 more integrations ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - Chat ## Category - [Lead Nurturing Software](https://www.softwareadvice.co.uk/directory/4229/lead-nurturing/software) ## Related Categories - [Lead Nurturing Software](https://www.softwareadvice.co.uk/directory/4229/lead-nurturing/software) - [Lead Generation Software](https://www.softwareadvice.co.uk/directory/1674/lead-generation/software) - [Lead Capture Software](https://www.softwareadvice.co.uk/directory/3533/lead-capture/software) - [Medical Spa Software](https://www.softwareadvice.co.uk/directory/3851/spa/software) - [Lead Management Software](https://www.softwareadvice.co.uk/directory/1682/lead-management/software) ## Alternatives 1. [Text Request](https://www.softwareadvice.co.uk/software/306855/text-request) — 4.6/5 (1193 reviews) 2. [Twilio](https://www.softwareadvice.co.uk/software/390005/twilio) — 4.4/5 (504 reviews) 3. [Omnisend](https://www.softwareadvice.co.uk/software/100592/omnisend) — 4.7/5 (836 reviews) 4. [Klaviyo](https://www.softwareadvice.co.uk/software/63589/klaviyo) — 4.6/5 (529 reviews) 5. [Mailchimp](https://www.softwareadvice.co.uk/software/111921/mailchimp) — 4.5/5 (17631 reviews) ## Reviews ### "Podium Review Update After Many Years" — 4.0/5 > **Marina** | *30 June 2025* | Automotive | Recommendation rating: 6.0/10 > > **Pros**: It is still our best contributor to getting public reviews online, even after using it for about 9-10 years. > > **Cons**: Since it has incorporated more and more features, it feels like Amazon Prime (where you start paying for things you don't need nor want). Current accounts are grandfathered, but when considering new accounts, it becomes less viable. > > Overall, good. The good comes from the same reason we got Podium in the first place - review generation. Other features are okay. ----- ### "All in one communication app" — 5.0/5 > **Jhovanny** | *21 December 2025* | Law Practice | Recommendation rating: 7.0/10 > > **Pros**: What i liked most about Podium was the all in one communication found in the application. Whether it was direct messages, attachment requirements, easily accessible and editable contact information and automatic formulas for messaging: all was found in Podium. > > **Cons**: My least favorite detail about Podium may be the occasional glitch and lag. Podium really is just a great application and I cannot think of a dislike. > > Overall my experience has been great. It allows me to text potential new clients, current clients, manage workload and assignment among my team and communicate verbally, virtually and through attachments. ----- ### "AI makes our small office seem giant" — 5.0/5 > **cristian** | *8 April 2025* | Automotive | Recommendation rating: 9.0/10 > > **Pros**: with our small business the AI allows customers to be helped immediately and streamlines our conversations when we enter the conversation > > **Cons**: customers can get a little confused thinking we're here all the time as opposed to just a generic after hours message > > we have added features to our service over time because we are happy with it and they are always adding things to improve the customer experience ----- ### "Podium is very useful tool" — 4.0/5 > **Jessica** | *18 February 2026* | Construction | Recommendation rating: 10.0/10 > > **Pros**: I love the fact that you can go back in and listen to the calls. It helps getting more details that you may miss while actively on the call. Including if capturing the phone number of who is calling so if there is a disconnection we can call back. The recordings also help us when customers are stating that we said something that is untrue. > > **Cons**: The typed transcripts are not always accurate. The AI doesn't do the greatest but improves everyday. Customers can tell as soon as they call that they are speaking to an AI agent. > > Overall I like using Podium for calls and text messages versus using a regular landline. The AI is nice but still needs work. Podium is a very useful tool that we use on a daily basis. ----- ### "Podium use for office ;Made easy" — 5.0/5 > **Alondra** | *28 July 2025* | Insurance | Recommendation rating: 10.0/10 > > **Pros**: At our Agency we all have access to Podium letting us send messages to clients /saving their contact info and allowing us to communicate with them efficiently when we are unable to get a hold of them over a phone call or Via email. We all have access to see customer reviews and see any incoming information regarding the agency I work for. > > **Cons**: I have yet to come across something I dislike using Podium. I have worked in this industry for years and have never until now found something that helps all staff members be able to have access to all text messages being sent in and out with clients. > > Overall having this one number linked to all of our locations makes it easy for any one here to search a client and look at previous conversations , being able to pick up where the last employee left off also helpful to verify staff conversations with needed documents to match our Hawksoft notes and uploads. ----- Page: 1 / 22\ Next: [Next page](https://www.softwareadvice.co.uk/software/172279/podium?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.co.uk/software/172279/podium) ## This page is available in the following languages | Locale | URL | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | | fr | | ----- ## Structured Data