About Gmail

Gmail is a cloud-based solution that helps businesses streamline communication across the organization via emails. It enables professionals to sort inbox messages into various categories and place emails into new tabs using a drag-and-drop interface. Using Gmail's confidential mode, businesses can set an expiration date for messages and secure information by preventing unauthorized access. Managers can create personalized accounts for employees and view the schedule of upcoming meetings on an in-built calendar. Additionally, it offers mobile applications for iOS and Android devices, which lets users manage multiple accounts and receive automated notifications regarding new emails. Gmail comes with an application programming interface (API), which allows organizations to modify the system and integrate it with various third-party systems. The product is available for free and support is extended via documentation.
Gmail Software - Gmail's secure inbox
Gmail Software - Custom professional email address
Gmail Software - Integrates with other apps
Gmail Software - Provides smart suggestions
Gmail Software - Protects against email threats
Gmail video
Gmail Software - Gmail's secure inbox - thumbnail
Gmail Software - Custom professional email address - thumbnail
Gmail Software - Integrates with other apps - thumbnail
Gmail Software - Provides smart suggestions - thumbnail
Gmail Software - Protects against email threats - thumbnail

Gmail pricing

Gmail has a free version and does not offer a free trial. Gmail paid version starts at US$0.00.

Starting Price:
US$0.00
Free Version:
Yes
Free trial:
No

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Browse Gmail Reviews

12,650 of 12,650 reviews
Sort by:
Ailton
Ailton
  • Industry: Higher Education
  • Company size: Self Employed
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
4

4
Reviewed on 16/01/2025

Part of my daily routine

Very positive ,its the type of thing that its so reliable and consistently good that you end up taking it for granted,so i cant imagine not having it as part of my daily routine.

Pros

Simplicity and reliability ,plus its part of the google family so its a package really .

Cons

Truth is for an email box service there isnt really any room for dislike because I get all that i need from it,it separates my emails in categories,notifies me whenever important emaisl arrive on the inbox,i have a calendar,a cloud storage,etc..

Emilia
  • Industry: Consumer Services
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
4

5
Reviewed on 18/02/2025

My thoughts

Very easy to create and very easy to keep track of your stuff very organized as well and the amount of option that it gives you.

Pros

The accessibility and how easily it is maneuver. And very easy to understand

Cons

I don’t think there is much that I did not like.

Allan Del Cris
  • Industry: Outsourcing/Offshoring
  • Company size: 5,001–10,000 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
2
Ease of Use
5
Customer Support
5

3
Reviewed on 13/02/2025

Honest review about Gmail

Overall, not ideal for business use, but still I would use this for personal since Gmail was still able to provide the service and needs of user despite of being not a superior emailing platforms.

Pros

Well known in our country. Functioning pretty great for personal use and business purposes.

Cons

No font editing, no send-scheduling , and no signature customization.

Barbara
  • Industry: Legal Services
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 22/01/2025

Gmail for Personal Use

I have used gmail for a really long time for my personal email. Recently I found a way to bulk delete my junk email which worked great clean up the inbox.

Pros

Gmail is really easy to use, it offers the ability flag, sort, etc. The ability to sort out the bulk of the promotional email makes reviewing new mail much quicker.

Cons

I get too much email!! That aside there are ways to bulk delete gmail which work very well to get rid of the junk.

Alternatives Considered

Business VoiceEdge and AOL Mail

Reasons for Choosing Gmail

I had all 3 for a while, but liked gmail the best so gradually just stopped using the other platforms.

Switched From

AOL Mail

Reasons for Switching to Gmail

I prefer the flexibility and the familiarity of gmail
April D
  • Industry: Retail
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

4
Reviewed on 13/01/2025

google all the way

i love gmail! ive had it over three years and use daily. two accounts one personal one business my only issue is and it may be only on free accounts, but gets annoying to have to erase constantly. maybe offer all users an option to delete old or unread msgs after a month, and ive noticed, especially when i got hacked, security has stepped up and that is appreciated. can not go wrong with Google.

Pros

ive had free version forever now. the add ons do cost you, so watch out when you set your account up. i use gmail for my business and personal, seperate accounts and love it. i know being free, cant really complain. but tryin be honest here

Cons

i wish once i spam or block a incoming message they are blocked forever and also erase messages both older than 30 days, or unread after 30 days and id be a hundred percent gmail. just gets annoying to have to erase constantly and at 50 msgs a click takes a while ill change my actual rating should these issues get resolved.

Alternatives Considered

Zoho Mail

Reasons for Choosing Gmail

gmail was the original plan, and after starting my business, decided would be my most professional option that would handle my needs with care

Switched From

Yahoo Mail, ProtonMail and AOL Mail

Reasons for Switching to Gmail

more features, better security, great layout, easy set up and didnt have fifty pages of contracts for terms and conditions upon setting up my accounts by far the easiest email interface ive used yet.
Verified Reviewer
  • Industry: Management Consulting
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
4

5
Reviewed on 22/02/2025

Best email provider

I've been using Gmail since 2007, both the standard gmail.com accounts and custom domain emails. It's my favorite, very easy to use, customize, and integrate with other products. Features like templates, undo send, vacation responder, POP/IMAP import and forwarding, etc. can save users a lot of time, and Meet and Calendar are must-haves.

Pros

Gmail is my favorite email provider, offering the friendliest interface and the easiest integrations.

Cons

I hate the war between Gmail and other email providers, how they flag each other's emails as risky, displaying security warnings and requiring further confirmations to share and download files or display images.

Verified Reviewer
  • Industry: Information Technology & Services
  • Company size: 11–50 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 28/01/2025

Easy to use software tool for official communication

overall i am using the Gmail tool since last 1 year at this organization for official communication with my colleagues and external client communication as well. i have also integrated grammarly extension to it so that i will get the better suggestions on my writing and check the spell mistakes as well. definitely because of easy to use and low learning curve this is the best software tool for all corporates and personal use as well.

Pros

this is very easy to use software tool and process is also simple and easy to operate, i can simply type the text , add the recipient and send the email communication.

Cons

sometimes, i unsubscribes the promotional emails but still i am getting the promotional and sponsored emails in my inbox social section.

Verified Reviewer
  • Industry: Nonprofit Organization Management
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 19/01/2025

Great email app

Pros

One of the best features is the integration with other google apps like calendar, tasks, and keep.

Cons

Some of the vacation minder settings can be a bit confusing to navigate and set up.

Manda Lyen
  • Industry: Arts & Crafts
  • Company size: Self Employed
  • Used Daily for 1+ year
  • Review Source
Value for Money
4
Functionality
2
Ease of Use
4
Customer Support
3

4
Reviewed on 27/01/2025

Gmail is a easy to use basic email app

I've tried various email applications and it's ease of use was good though I wish it had more options

Pros

I like the fact that you can make calls from within the program

Cons

I would like more options for email labels and storage.

Dori
  • Industry: Education Management
  • Company size: Self Employed
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 27/01/2025

Gmail Rocks

I have accounts I use every day all the time.

Pros

I love gmail and use it everyday. Sometimes more often.

Cons

There really isn’t any thing I don’t like about it

Renee
  • Industry: Health, Wellness & Fitness
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 25/10/2024

Gmail.. receive ALL your emails within one app!

I've been using Gmail for over 20 years and have enjoyed the upgrades overtime. The fact that I can check my AOL email as well as others all on one interface is definitely a plus.

Pros

I like the ease of the interface and the fact that I can have all of my emails in one place. I'm able to receive and send emails from my AOL account as well as my Hotmail account by using Gmail. I love that everything seems to be up-to-date at all times & I actually receive email notifications throughout the day on my phone.

Cons

The only con I can think of is that sometimes Gmail does not filter out the spam emails the way that I feel it should.

Davide
  • Industry: Newspapers
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
0

5
Reviewed on 08/08/2024

Not just one of the best email services, but THE email service

I have been using Gmail for more than a decade and never ever had any sort of hiccup or issue. Spam filter is great, integration is the best you can ask for, and it's provided by a rock-solid company. On top of that, the free tier is simply amazing and rich.

Pros

It's simple, it's fast, it's powerful, and well known and integrated. Spam filter is the best I have ever seen. What else?

Cons

WebUI could be more modern but this is a very personal opinion. Google is probably harvesting personal data so read the TOS carefully if you are concerned.

Alternatives Considered

ProtonMail

Reasons for Switching to Gmail

Truth to be told, I kept both for different use cases. This is significant, since the main motive is that Gmail is simply to good to do without.
Ligia
  • Industry: Health, Wellness & Fitness
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 20/12/2024

Very Good Experience

Very good experience with Gmail,
I also like how the calendar and the drive is all connected to the gmail, making my life so much easier.

Pros

the fact that is so easy to organise the emails, based on tags and importance

Cons

I do not like that sometimes some emails that are important are marked as not important

Jacqueline
  • Industry: Design
  • Company size: 2–10 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
3

5
Reviewed on 16/12/2024

Solid Since Day One

My overall experience is an efficient email platform that is super easy to use that's fast and reliable. Many people don't care to see the ads, but I like seeing them because they're tailored to my needs which allows me to learn about different types of software to help run a business.

Pros

I've been using this email platform since it was created when you had to be invited to use it. Back then it was surprising how fast it loaded because others failed in that regard. I like the intuitive nature of Gmail. I like that it allows me to sort find and organize my emails into folders or star emails I want to access quickly. It also has a strong spam filter if you take the time to set it up properly, it eliminates junk with ease.

Cons

There's not a lot of space for storage now that Google has combined all your storage into the workspace software, so you have to stay on top of reducing storage.

Haley
  • Industry: Automotive
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 10/03/2025

Gmail the best email

I use Gmail daily for work and personal emails. This is a very useful tool in conversing with customers.

Pros

I like that Gmail has a large storage capacity. I use it daily and have lots of emails so this is very important to me.

Cons

It doesn't block spam very well. It would be nice if the could block certain spam for good.

Joe
  • Industry: Higher Education
  • Company size: 201–500 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 10/02/2025

Gmail is a robust and secure for email communications and marketing.

With Gmail, it has been easy to share updates and communicate with everyone from colleagues to students. Gmail makes our communications very smooth allowing us to have free flow of information within the entire organization. With its superior security tools, Gmail help us to share even the most confidential information and files safely.

Pros

Gmail is very easy to use and the user interface is very clean making it easy to access. It has a schedule send feature that allows me to set a later time when a message should be sent. It allows me to send any kind of information from documents to videos to images to links. Gmail offers the most powerful security features like anti-spam and anti-phishing tools that keep my inbox secure from malware and other malicious attacks. It has a bulky send function that makes it easy to share emails to a large number of recipients during marketing.

Cons

There is nothing that Gmail lacks. It has very efficient features and has never given us an challenges when using it.

Jade
  • Industry: E-Learning
  • Company size: Self Employed
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
4
Ease of Use
5
Customer Support
4

4
Reviewed on 20/01/2025

Gmail - Good Online Mail Software

Great email software for Google users. Does what you need it to do in regards to sending and receiving emails. Could be easier to manage and more visually appealing.

Pros

It’s seamlessly integrated with my Google account. I can add folders, get notifications of new emails, and reply to/forward emails with ease.

Cons

Can be difficult to manage if you don’t make enough folders. Doesn’t feel like it’s updated its functionality/visuals over time; seems a little outdated.

William
  • Industry: Graphic Design
  • Company size: Self Employed
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 26/06/2024

I really like gmail and it's an amazing tool

My overall experience with g mail has been very good, allowing me to exchange information effectively, not only in the educational field but also in the work field.

Pros

I really like its ease of use, large storage capacity and efficiency in sending information, as well as the reliability in the operation of the tool.

Cons

The limitation I find in the tool is that when the mailbox fills up, you have to free up space in it by deleting mail by mail and this process is somewhat tedious.

Verified Reviewer
  • Industry: Transportation/Trucking/Railroad
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 30/01/2025

Streamlined, Secure, and User-Friendly

My overall experience with Gmail has been fantastic . It's very reliable and fast ,that makes email communication smooth and efficient. The ability to access my emails from any device is very useful.

Pros

Gmail is incredibly user-friendly, with an very easy to use interface that makes managing emails butter smooth . The spam filters and also ad filtering with labels is very effective, keeping my inbox clean and organized. Integration with other Google services like Google Drive and Google Calendar is seamless, which enhanced my productivity.

Cons

The Ads in the promotions are sometimes very hectic to take care

Olden
Olden
  • Industry: Education Management
  • Company size: Self Employed
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 06/06/2024

Gmail: The most Ultimate Email platform for efficient and effective organization in the world

My overall peak of experience about Gmail has been always affirmative because I find it's services to be reliable and user friendly email services that meets all the preferences of my needs as a user for Gmail for 40+ years now.

Pros

What I did like most about Gmail is that, it has a clean and intuitive interface that makes it simple to navigate and to use always.

Cons

I didn't like Gmail sometimes, due to lts ads intrusive which are distracting, to users.

Friend
  • Industry: Computer Software
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
4
Functionality
4
Ease of Use
5
Customer Support
4

4
Reviewed on 28/12/2024

THE BEST THING OF GMAIL.

I have been using this Gmail, since 2011 and it has been good.

Pros

It is friendly and easy to use to it's users.

Cons

Payment method limited to some countries.

Garry
  • Industry: Nonprofit Organization Management
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
4

4
Reviewed on 05/03/2025

Gmail - a great product but disable "Focued Inbox".

I love it except for it being automatically set to "Focused Inbox". That was very frustrating.

Pros

Ability to inteface with MS Outlook (desktop app).

Cons

Automatically set up for "focused" inbox. I was missing some emails from my inbox (which was the only folder being synced to my desktop MS Outlook) and later found they were going to a "Focus" folder called "Updates" that I didn't know existed.

Verified Reviewer
  • Industry: Information Technology & Services
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
4
Functionality
3
Ease of Use
5
Customer Support
3

5
Reviewed on 19/12/2024

Everything About Gmail

I have been using Gmail for a very long time and now use it on a daily basis for sending and receiving my emails, plus it's chat service is really something that I admire and also used a lot

Pros

Gmail is easy to use, keeps the emails organised by giving them proper tag, and we can create our own tags. Its feature of saving drafts of half written emails is also very helpful and the ease of scheduling them

Cons

Although labeling is good but I really wish gmail works on providing us folder option to better organize the emails.

Steven
  • Industry: Media Production
  • Company size: 201–500 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
3
Functionality
4
Ease of Use
4
Customer Support
4

4
Reviewed on 03/02/2025

Simple to use and cost effective for small teams

As a small business it worked well, and had shared workspaces within the suite to collaborate online with colleagues.

Pros

Super easy to use within a business, and can white label the domain so emails dont look like they are Gmail.

Cons

Good for small teams but for enterprise the costs do add up quickly.

Narendra
Narendra
  • Industry: Information Technology & Services
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
4
Customer Support
3

5
Reviewed on 27/01/2024

"My Genuine Thoughts on Using Gmail" !!

Gmail has been a wonderful experience for me. It synchronizes effectively with other Google tools, is quick to use, and makes emails easy to discover. Ads can be a pain sometimes, but other than that, it works well.

Pros

Gmail is easy to use and provides a lot of space. It finds out emails fast, blocks spam smoothly, and works well with other Google services. It is safe and gets updates regularly.

Cons

The design of Gmail may become busy and advertisements may irritate some users. Also, may some users face issues with complex functionalities.

12,650 reviews

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