Sage Intacct does not have a free version and does not offer a free trial.
My overall experience with Sage Intacct has been nothing short of exceptional. The program has significantly streamlined our financial management processes, reducing manual effort and minimizing errors.
Sage Intacct has become the backbone of our financial management operations. The program's robust accounting and reporting capabilities are outstanding. I appreciate the flexibility it offers in creating custom financial reports, providing a tailored view of our organization's financial health.
While Sage Intacct excels in financial management, enhancing the mobile app's features for on-the-go access would be beneficial. Adding more comprehensive functionalities such as invoice approvals and expense tracking on the mobile platform would improve accessibility and flexibility.
Overall the experience has been great. Our use of Sage has saved us a lot of manual spreadsheet work.
I really like the deferred revenue and prepaid expenses modules. Automatic postings saves a lot of manual work. Consolidation of multiple entities is also very helpful.
I don't like that you cannot pay a USD AP Bill with a Canadian credit card. Tax module isn't actually working for Canada.
Hi Antoine, thanks for taking the time to review our product. We love hearing about how Sage Intacct is saving you manual work through automatic postings and that the additional modules you have are helpful to your business. We understand its difficult when modules are not working the way you need them to. Please get in contact with our support team who will be able to assist you with the issues you are having if you haven't already. Anna Parker - Customer Advocacy Executive
Sage Intacct has been our primary accounting and general ledger software for over 4 years now and we have been extremely pleased with it and certainly would never go back nor do we anticipate ever having a reason to change.
Powerful finance and accounting software, always improving, top notch customer support
There's very little to not like but it is pricey and reporting is a bit of a learning curve because it's so powerful
Thank you for your wonderful review of Sage Intacct. We're thrilled to hear that our powerful finance and accounting software, along with our top-notch customer support, has met your needs over the past four years. We appreciate your feedback on the pricing and reporting learning curve, and we're committed to continuous improvement. Thank you for choosing Sage Intacct as your forward-thinking and technologically capable solution.
Anna Parker - Customer Advocacy Executive
It's all about the money with Sage Intacct. If you don't pay, you don't get service. The help portal is a joke. The product is clunkier than an old pinto.
I don't like anything about Sage Intacct
Customer Service Representatives never know what is going on. They cannot keep anyone around for more than a few months so they always change your contact. It's hard to keep track who you need to email for issues. When you do email them, it always takes days for a response or they tell you they cannot help you with your issue.
Hi Lars - thanks for taking the time to leave a review. I am so sorry to hear about your experience, this is not the standard we strive for here at Sage. If you would like to talk to someone I would love to connect you with a colleague of mine who will be able to discuss all issues with you. Please email me at [email protected] and I will set this up.
Anna Parker - Customer Advocacy Executive
I first started using Sage Intact in 2017. At first, it was very different from the system I had been using and I felt a little overwhelmed. However, once I got my bearings I found the software to be user friendly and very functional.
Sage Intacct has a user-friendly interface and has all the accounting solutions we need in our accounting department. It is cloud based so it can be accessed remotely. It allows us to create detailed custom reports that are capable of reporting across multiple entities. The menus are very easy to navigate and it is a suitable system for a company who has many users that only need access to certain items. They also have good help and continuing ed seminars.
There's not much we don't like about Sage Intacct. For a very small company or for users who haven't utilized a system with as many features it may be overwhelming to adopt. This program is best for mid sized to large companies.
Thanks for taking the time to write this wonderful review Alysson. It's brilliant to hear how user-friendly and efficient you find Sage Intacct and how you have been able to easily navigate around the program. We understand some people may be overwhelmed when they first use it and take this into account when looking towards the future to make Sage Intacct as user friendly as possible! Thanks, Anna Parker - Customer Advocacy Executive
Very successful conversion from Quickbooks into the Sage environment.
The Contracts module is a key component.
There are still unexplained issues that occur in the software that require reaching out to the Community or escalated to the Sage team
My experience has been positive. As businesses increase, Sage Intacct is new for our organization, so it is all about learning.
I like the fact that it integrated with other programs, making the uploads and verifying data very user-friendly.
I have not found anything negative at this point. I am learning the program day by day,
Good accounting software but not a reporting tool.
Great accounting tool that integrates easily with other products
Reporting is archaic and lacks flexibility when creating different views. Als,o once you set up the reporting views, they are not dynamic with changes to the GL.
The overall experience with Sage intacct is so good since we have all the functions we need with AP/AR/Journal Entry booking, etc.
-Easy to use
-Have all the functions we need
I don't have much on the things I don't like. It's a pretty useful software overall
In my personal opinion, Sage Intacct is a good software. The platform not only provides a reliable accounting solution but also boasts strong abilities in automation and reporting
I am fond of the fact that Sage Intacct is very good at financial reporting and automated workflows which are the factors to the success of accounting and Bank Reconciliation
The interface is not always intuitive and it triggers a lot of removed menu entries, and navigating through some of the features could be a hurdle for some people. Furthermore, some of the customizations also require technical knowledge as well
Our support person, [sensitive content hidden], is great to work with. Checking in and always helpful.
The ease of adding locations or additional accounts.
Too expensive for the small portion that we use. It won't be long until we will have to switch to another provider if prices continue to increase.
Recommend a "lite" version with limited access for non-profit users.
Hi Shelly,
We're grateful for your feedback and understand the need for cost-effective solutions for non-profit organizations. The suggestion for a "lite" version is insightful, and we'll consider it as we strive to accommodate the diverse needs of all our users. We're also pleased to hear about your positive experience with our support team. I would like to invite you to join our customer advocacy program to connect more on your experience. Plus, you can access exclusive events, content and unlock Sage rewards. Please use this link: https://na.sagechampions.com/join/Gartner to join! Thanks, Bethany McDermott, Sage Customer Marketing Manager - Reviews
Overall I love the Sage Intacct product. If I know of anyone looking for new software, I tell them that this is the product to get and have. I'm constantly looking at the additional modules that are being added on and built upon to see how we can utilize it for our businesses. Our organization is comprised of roughly 30 different entities, most of which have similar ownership, but they're in very different industries, and Sage helps us keep it all together on one platform and gives us everything we need in order to handle all that we do.
They're constantly investing in making their product better based on what their users are telling them that they need or want to see. There seems to be no limit on what they will do to make sure that everyone that uses their product is satisfied.
We had a period of time when things were just out of control in our finance offices, and reviewing the release notes wasn't even a blip on anyone's mind as a priority. Turns out that while we were losing our minds, features were rolled out that might have helped us that we missed because we didn't review the release notes, and they were features that needed added to a role to even see them or know they existed if you didn't review the release notes. More than likely an "us" problem more so than a Sage problem, but if we had known that was possible, it might have changed our "priority" thinking.
I have always been a fan of Sage and continue to be.
Reporting, Dashboards and statistical data.
You can make a report on almost anything - setting them up however can be complex.
I love being able to monitor non financial data in the statistical entries.
The Fixed Asset module is far too complex and does not manage the reducing balance method in Britain currently. This was tested various times with ourselves and the implementation team.
We're grateful for your insights, Fiona. It's fantastic to hear you enjoy the reporting and dashboard capabilities of Sage Intacct. We acknowledge your feedback on the Fixed Asset module and will pass onto the relevant team.
I would like to invite you to join our customer advocacy program to connect more on your experience. Plus, you can access exclusive events, content and unlock Sage rewards. Please use this link: https://en.sagechampions.com/join/Gartner to join! Thanks, Bethany McDermott, Sage Customer Marketing Manager - Reviews
Overall Positive and I am happy that we moved forward with this system. After implementing for the 5th time I continue to come back to this system for companies that need flexibility in their accounting system.
The System is great for the user, easy to use and learn, Easy to customize to meet specific customer needs while not breaking every time an upgrade is done. Constant improvement based on customer feedback.
Support is lacking and needs a lot of attention. The support teams are not as helpful and easy to work with as they were in the post pre Sage acquisition.
We bought a canned package for our industry which was supposedly pre setup out of the box. It wasn't, many of the functions are still not working such as ASC 606 Deferred Revenue. The implementation was a disaster and we are still fixing bugs so it is not working anywhere near the way it should.
The represented integrations turned out not to exist.
Also functionality which to me should just be part of the package are not and it seems when you bring it to their attention all they want to do is upsell you a support package to fix what should be integral to the package already.
Very disappointed if I had to do it over probably would have kept looking and not made the switch.
There were so many misrepresentations as to functionality and integrations it wasn't worth it.
Ability to extract Data for reporting purposes
The functionality is quite frankly poor at best. The user interface in 1980's.
With Sage Intacct, I am able to create and customize invoices automatically.
Matching invoices, POs with receivables help detect discrepancies before paying vendors.
Sage Intacct was quite daunting to customize during initial setup. However, the vendor technical team offered free support.
Hi Motunrayo,
Thank you for your positive feedback on Sage Intacct. We're delighted to hear that the invoicing and discrepancy detection features have been beneficial for you. We appreciate your patience during the initial setup and are glad our technical team could assist.
I would like to invite you to join our customer advocacy program to connect more on your experience. Plus, you can access exclusive events, content and unlock Sage rewards. Please use this link: https://na.sagechampions.com/join/Gartner to join! Thanks, Bethany McDermott, Sage Customer Marketing Manager - Reviews
A smooth well organized experience with frequent updates that make the user experience even better than before.
Sage is packed to the brim with features. Everything is organized neatly, and it is easy to run reports for very specific details. If there isn't a report in the system that you need, chances are you can create it.
The user interface can be a bit bland. It could use a fresh coat of paint to look more modern.
Thank you for your review, Nicholas. We're thrilled that Sage Intacct's robust features meet your finance needs. We appreciate your feedback on the interface and are always working to enhance user experience. I would like to invite you to join our customer advocacy program to connect more on your experience. Plus, you can access exclusive events, content and unlock Sage rewards. Please use this link: https://na.sagechampions.com/join/Gartner to join! Thanks, Bethany McDermott, Sage Customer Marketing Manager - Reviews
It is an excellent tool for financial management. Since it is a cloud-based app, the users can access their financial data from anywhere, facilitating remote work.
It helps in the automation of repetitive tasks like invoicing, expense management & consolidations. I also like the ease of getting all the Financial reports for any data driven decisions.
Cost of the application is a bit at higher side. Also, the team who are using this app may need additional training to familiarize with the software.
Hi Anitha,
Thank you for your review. We're thrilled to hear that Sage Intacct helps with automating repetitive tasks and provides ease in generating financial reports. We understand your concerns about the cost and the need for additional training, and we appreciate your feedback. Please get in touch with our customer support team to see how we can help.
Bethany McDermott - Customer Marketing Manager at Sage
I enjoy it. It makes my day to day work easier and streamlined.
The program is very easy to use. It does everything that I need it to do.
Anytime I've had a problem it was very difficult to get any customer support
Stephanie, we're glad to hear that Sage Intacct has streamlined your daily work. We apologize for any difficulty you've faced with customer support and are committed to improving your experience. Thank you for your feedback and high rating. I would like to invite you to join our customer advocacy program to connect more on your experience. Plus, you can access exclusive events, content and unlock Sage rewards. Please use this link: https://na.sagechampions.com/join/Gartner to join! Thanks, Bethany McDermott, Sage Customer Marketing Manager - Reviews
Horrifying junk that has not made much in improvements over the past 10 years. Waste of space.
Nothing - absolutely zero. Have had nothing positive to say.
Everything - it is useless, fails on updates. Deletes itself. Corrupts its own data on critical backups. Fails at every turn.
Hi Daniel, thank you for leaving a review. We're really disappointed to read about your experience, this is not the standard we strive to deliver for our customers and I would like to connect you with the right people to support you. Please reach out to [email protected] who will be happy to help.
Anna Parker - Customer Advocacy Executive
Overall everything runs great. We recently starting using the upload option for Accounts Payable, and it truly is a time savor!
Easy to use and explore new fields when released.
Little updates that prolong certain tasks.
Michelle, it's wonderful to hear that Sage Intacct's ease of use and the new upload option for Accounts Payable have been beneficial for your team. We're committed to continuous improvement and appreciate your patience with the updates. Your feedback is instrumental in helping us streamline processes and enhance user experience. Thank you for choosing Sage Intacct and for your constructive insights. I would like to invite you to join our customer advocacy program to connect more on your experience. Plus, you can access exclusive events, content and unlock Sage rewards. Please use this link: https://na.sagechampions.com/join/Gartner to join! Thanks, Bethany McDermott, Sage Customer Marketing Manager - Reviews
Fantastic application for real time financials.
We love the ability of our Directors to see real time financials
We had to give copious amounts of training to our teams
Hi Kenny,
Thank you for your fantastic review! We're thrilled to hear that Sage Intacct's real-time financials have been beneficial for your Directors. It's great to know that our application has been a valuable tool for your organization, even though it required extensive training for your teams.
Thanks, Bethany McDermott - Sage Customer Marketing Manager, Reviews
- It is user friendly
- The features are clearly laid down in the interface
- Possibility to provide/ show detailed overviews for various tasks
It is not integrated with other software, and for that reason I wish to be able to easily and accurately verify the information that is presented (either in the approval process or the main task that needs to be performed)
Hi Gabriel, thank you for your review. We're glad you find Sage Intacct user-friendly and appreciate your feedback on integration.I would like to invite you to join our customer advocacy program to connect more on your experience. Plus, you can access exclusive events, content and unlock Sage rewards. Please use this link: https://en.sagechampions.com/join/Gartner to join! Thanks, Bethany McDermott, Sage Customer Marketing Manager - Reviews
Cloud based; advanced reporting, customizable
Not the easiest tool to implement. Price is a little high
Hi Pamela, thank you for your insightful review! We're glad to hear that you appreciate the advanced reporting and customization features of Sage Intacct. Your feedback on implementation and pricing is valuable.
I would like to invite you to join our customer advocacy program to connect more on your experience. Plus, you can access exclusive events, content and unlock Sage rewards. Please use this link: https://na.sagechampions.com/join/Gartner to join! Thanks, Bethany McDermott, Sage Customer Marketing Manager - Reviews
Easy to use accounting software and functions.
There could be a better way to track changes made.
Thank you for your feedback, Jess. We're glad you find Sage Intacct user-friendly and we're actively exploring ways to improve change tracking for an even better experience. I would like to invite you to join our customer advocacy program to connect more on your experience. Plus, you can access exclusive events, content and unlock Sage rewards. Please use this link: https://en.sagechampions.com/join/Gartner to join! Thanks, Bethany McDermott, Sage Customer Marketing Manager - Reviews
