Crystal Practice Management

4.1
Overall rating
Reviews

4.1
Overall rating
Reviews

About Crystal Practice Management

Crystal Practice Management is a cloud-based medical practice management solution for small and midsize businesses. The solution can also be deployed on-premise for optometric offices. This suite includes electronic medical records, billing, patient scheduling, radiology information systems and accounting applications. It also provides capabilities for e-prescribing, SOAP notes, claims reporting, room scheduling and more. Crystal Practice Management allows practitioners to handle inventory management, as it allows them to track lab orders, monitor how many frames are in stock and compare their purchase price against the sales price. When a frame is added to an invoice and purchased, the inventory is automatically updated in the system. Crystal Practice Management helps in patient and staff scheduling through search options, color-coded appointments, multi-doctor scheduling and daily or monthly views in the calendar. Medical practices can also capture patient’s information through online forms. Support is offered via training videos, online forum and phone. A typical support call involves a technician logging into the system remotely and fixing any issues directly.
Crystal Practice Management Software - Billing
Crystal Practice Management Software - Inventory
Crystal Practice Management Software - Scheduling
Crystal Practice Management Software - Billing - thumbnail
Crystal Practice Management Software - Inventory - thumbnail
Crystal Practice Management Software - Scheduling - thumbnail

Crystal Practice Management pricing

Crystal Practice Management does not have a free version but does offer a free trial. Crystal Practice Management paid version starts at US$7,995.00/year.

Starting Price:
US$7,995.00/year
Free Version:
No
Free trial:
Yes

Alternatives to Crystal Practice Management

Crystal Practice Management Reviews for UK Users

Feature rating

Value for Money
3.8
Functionality
3.9
Ease of Use
4.3
Customer Support
4
5 reviews of 20 View all reviews
Verified Reviewer
  • Industry: Medical Practice
  • Company size: 2–10 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
0
Features
5
Ease of Use
5
Customer Support
0

5
Reviewed on 08/04/2019

Perfect for our Vision therapy Office

Pros

I love how you can record each session you have with a patient and easily see the previous sessions to compare how they have improved. Also it allows our doctor to go through our notes and see how the patients are doing. The Calendar works great! There is a place to put the schedule of each vision therapist so we can see everyones schedule at once. Helps plan who has an opening and if we need to more patients around.

Cons

There has been a slight glitch when the doctor and one of the vision therapist are in the same patient's file the notes of the doctor will not be saved. This only happen a few times tho. Overall great management system!

Thao
  • Industry: Hospital & Health Care
  • Company size: 2–10 Employees
  • Used Monthly for 2+ years
  • Review Source
Value for Money
3
Features
3
Ease of Use
3
Customer Support
4

4
Reviewed on 22/07/2021

Crystal EMR

I can finish exams faster by using the preset templates instead of having to write the same similar plans and treatments for each patient all day

Pros

Simple to use. Customizable to allow easy access to the most important data

Cons

Too many pages and clicks to complete 1 exam

Jennifer
  • Industry: Medical Practice
  • Company size: 11–50 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
0
Features
2
Ease of Use
4
Customer Support
3

3
Reviewed on 16/12/2018

Great for PM, not so great for accounting

Pros

It is easy to use and works well for front office. It allows you to show patients their test results quickly and makes scheduling for various doctors easy and well organized.

Cons

The area for inventory is rather burdensome and there are some issues which, if addressed, could make it a smoother operation.

Jeff
  • Industry: Medical Practice
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
0
Features
5
Ease of Use
5
Customer Support
0

5
Reviewed on 21/09/2017

Crystal PM

The best part is there is no cost for machine integration into Crystal PM.

Pros

A customizable software for electronic health records. Whether you have a vision therapy practice or contact specialty practice or both, you can customize the Crystal PM EHR software to your specific needs. You have the option of starting your own exam record template from scratch or building upon and copying someones exam template. Adding or deleting certain parts of an examination record template is easy to do on Crystal PM.

Cons

Because it's so customizable to design your examination record template, the process to design, organize, and adjust your examination record template can take some time especially starting from scratch.

Verified Reviewer
  • Industry: Hospital & Health Care
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
0
Features
3
Ease of Use
5
Customer Support
0

4
Reviewed on 27/08/2019

Efficient way to chart

I do like the organization and the fill in the box method of charting. It makes my exams more efficient so I have more face to face time with my patients.

Pros

Scheduling patients is easy and the schedule is nicely color coded and easily readable. I love how the shortcuts makes charting (auto fill, previous exam notes) efficient. The tabs for different part of the exam is organized and grouped well.

Cons

They do not have a way for me to print out a comprehensive exam summary. I currently have to manually print out each tab which is time consuming or I just write it out manually.

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