--- description: Review of Direct Care Innovations Software: system overview, features, price and cost information. Get free demos and compare to similar programs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: Direct Care Innovations | Reviews, Pricing & Demos - SoftwareAdvice GB --- Breadcrumb: [Home](/) > [Scheduling Software](/directory/4738/scheduling/software) > [Direct Care Innovations](/software/169057/direct-care-innovations) # Direct Care Innovations Canonical: https://www.softwareadvice.co.uk/software/169057/direct-care-innovations Page: 1 / 2\ Next: [Next page](https://www.softwareadvice.co.uk/software/169057/direct-care-innovations?page=2) > Direct Care Innovations (DCI) is a scheduling solution designed for providers and agencies in Medicaid, Medicare, and managed care. DCI offers time and attendance tracking, authorization management, payroll and visit verifications. It is compatible with Windows and Mac operating systems. Users can manage overtime, employee rotations and client staffing ratios. Additional features include on call staff management, leave request management, a shift trading portal for staff, client input on staff schedules and mobile scheduling. Managers can also handle payroll and billing. The authorization management module includes data management and reconciliation for Medicaid, Medicare and more. It can be used by provider and government agencies, and the module can integrate with existing databases for direct data import. The training module provides compliance profiling, online training integration, monitoring and reporting tools. DCI offers an online help desk, plus phone and email support. Pricing is per user per month. > > Verdict: Rated **5.0/5** by 11 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **5.0/5** | 11 Reviews | | Ease of Use | 4.9/5 | Based on overall reviews | | Customer Support | 4.9/5 | Based on overall reviews | | Value for Money | 5.0/5 | Based on overall reviews | | Features | 4.9/5 | Based on overall reviews | | Recommendation percentage | 100% | (10/10 Likelihood to recommend) | ## About the vendor - **Company**: Direct Care Innovations ## Commercial Context - **Starting Price**: US$6.00 - **Pricing model**: (Free Trial) - **Pricing Details**: Per active user per month - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English - **Available Countries**: United States ## Features - Alerts/Notifications - Attendance Tracking - Automated Scheduling - Availability Management - Calendar Management - Claims Management - Claims Scrubbing - Class Scheduling - Compliance Tracking - Employee Database - Employee Management - Employee Scheduling - Facility Scheduling - Group Scheduling - Insurance Eligibility Verification - Multi-Location - Payroll Management - Real-time Scheduling - Reporting/Analytics - Scheduling ## Support Options - 24/7 (Live rep) - Chat ## Category - [Scheduling Software](https://www.softwareadvice.co.uk/directory/4738/scheduling/software) ## Related Categories - [Scheduling Software](https://www.softwareadvice.co.uk/directory/4738/scheduling/software) - [Medical Billing Software](https://www.softwareadvice.co.uk/directory/11/medical-billing-software/software) - [Attendance Tracking Software](https://www.softwareadvice.co.uk/directory/404/time-attendance/software) - [Time Tracking Software](https://www.softwareadvice.co.uk/directory/3834/time-tracking/software) - [Workforce Management Software](https://www.softwareadvice.co.uk/directory/374/workforce-management-software/software) ## Alternatives 1. [Connecteam](https://www.softwareadvice.co.uk/software/109560/connecteam) — 4.6/5 (5059 reviews) 2. [Clockify](https://www.softwareadvice.co.uk/software/355240/clockify) — 4.8/5 (9235 reviews) 3. [Bitrix24](https://www.softwareadvice.co.uk/software/128326/bitrix24) — 4.2/5 (984 reviews) 4. [QuickBooks Time](https://www.softwareadvice.co.uk/software/167836/quickbooks-time) — 4.7/5 (6996 reviews) 5. [Paycor](https://www.softwareadvice.co.uk/software/414126/paycor-perform) — 4.3/5 (3033 reviews) ## Reviews ### "dci" — 5.0/5 > **jennefer** | *2 November 2020* | Hospital & Health Care | Recommendation rating: 10.0/10 > > **Pros**: easy to use and great customer service from all departments. > > **Cons**: nothing. It is all great and exceeded our expectations. ----- ### "Welcome to the 21st Century\! Changed how we do business\!" — 5.0/5 > **Trevor** | *7 August 2017* | Nonprofit Organization Management | Recommendation rating: 10.0/10 > > **Pros**: I would like to say something like, the ease of use and streamlined capabilities of DCI Software cut our time spent on billing in half and have saved us money. BUT\! In reality this software has cut our billing time by at least a factor of 3 and only continues to improve. Although difficult to quantify at this point, there is no doubt that since we have implemented DCI that our billing metrics have improved dramatically, easily saving us tens of thousands of dollars annually. > > **Cons**: When we first rolled out DCI the reporting capabilities were not getting our operations staff the important decision making data that we had hoped to get. However, after working with the DCI staff they were quickly able to create customized reports that met our needs. > > Staff expenses have lowered. Receivables, total outstanding has dramatically decreased. Time savings, our staff is now able to dedicate their time to other areas that had been previously neglected. ----- ### "Makes My Life Easier" — 5.0/5 > **Donna** | *2 June 2023* | Financial Services | Recommendation rating: 10.0/10 > > **Pros**: Great implementation team and the DCi team are great partners motivated to support our business needs. They took the time to fully understand our business which makes it easier to discussion any new opportunities > > **Cons**: I honestly do not yet have any cons, but I see so much additional opportunity possible that we continue to work with DCI on. > > It has been an excellent partnership and real time work experience. The system today works great and makes my life so much easier. ----- ### "Excellent, robust system" — 5.0/5 > **Mikaela** | *26 September 2017* | Recommendation rating: 10.0/10 > > **Pros**: The software is easy to use for all user levels. From end users to supervisors to administrative staff, the system is user-friendly. The best part of this software is that it's sophisticated enough to be used for all of a company's needs, including time-keeping, payroll, billing, scheduling, and training compliance. > > **Cons**: Due to how many different tasks the system can perform, it can take some time to get to learn how to use at an administrative level, but the customer service provided is phenomenal. > > Reduced overtime, more efficient scheduling, staying within authorizations, maintaining training compliance. ----- ### "Easy to use" — 5.0/5 > **Marisela** | *7 August 2017* | Accounting | Recommendation rating: 10.0/10 > > **Pros**: It is super easy to use and has a lot of various reports that are very helpful when researching punch issues. > > **Cons**: Authorizations do not show an ongoing history of the changes that were made to it. For example if 10 units were added or the dates changed you don't see the history just when the auth was created. ----- Page: 1 / 2\ Next: [Next page](https://www.softwareadvice.co.uk/software/169057/direct-care-innovations?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.co.uk/software/169057/direct-care-innovations) ## This page is available in the following languages | Locale | URL | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | ----- ## Structured Data