--- description: Review of Tenant File Property Management Software Software: system overview, features, price and cost information. Get free demos and compare to similar programs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: Tenant File Property Management Software | Reviews, Pricing & Demos - SoftwareAdvice GB --- Breadcrumb: [Home](/) > [Property Management Accounting Software](/directory/125/accounting-software/software) > [Tenant File Property Management Software](/software/16432/tenant-file) # Tenant File Property Management Software Canonical: https://www.softwareadvice.co.uk/software/16432/tenant-file Page: 1 / 3\ Next: [Next page](https://www.softwareadvice.co.uk/software/16432/tenant-file?page=2) > Tenant File Property Management Software is a server-based property management solution for apartment, condo, commercial, residential, retail and self-storage property managers. The solution includes accounting, tenant and lease tracking and building maintenance functionalities. Tenant File's accounting features include separate ledgers, accounts payable and transactional history. Reports are available for various properties, owners, units and tenants data that includes ledger and outstanding balances. Users can maintain unit information such as unit number and features, deposit rates, details. Managers can also upload photos of each unit. Tenants can pay rent online which is imported into the program. Users can then automatically post late fee income and see a running total of rent payments. Additionally, Tenant File offers features such as a reminder system, automatic posting, database maintenance and multiple bank accounts. Support is available via email, training videos and other online resources. > > Verdict: Rated **4.4/5** by 41 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.4/5** | 41 Reviews | | Ease of Use | 4.1/5 | Based on overall reviews | | Customer Support | 4.0/5 | Based on overall reviews | | Value for Money | 4.5/5 | Based on overall reviews | | Features | 4.1/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: W G Software - **Founded**: 1994 ## Commercial Context - **Starting Price**: US$50.00 - **Pricing model**: Flat Rate (Free Trial) - **Pricing Details**: New product purchase includes 2 weeks of phone support and web-based support afterwards. - **Target Audience**: Self Employed, 2–10 - **Deployment & Platforms**: Mac (Desktop), Windows (Desktop), Linux (Desktop) - **Supported Languages**: English - **Available Countries**: United States ## Features - Accounting - Accounts Payable - Background Screening - Billing & Invoicing - Commercial Properties - Credit Check - Data Import/Export - Electronic Payments - Expense Tracking - Financial Management - Financial Reporting - For Property Managers - For Residential - General Ledger - Late Fee Calculation - Lease Management - Maintenance Management - Online Payments - Payment Processing - Property Database ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base ## Category - [Property Management Accounting Software](https://www.softwareadvice.co.uk/directory/125/accounting-software/software) ## Related Categories - [Property Management Accounting Software](https://www.softwareadvice.co.uk/directory/125/accounting-software/software) - [Rental Property Management Software](https://www.softwareadvice.co.uk/directory/150/rental-property-management-software/software) - [Real Estate Property Management Software](https://www.softwareadvice.co.uk/directory/4672/property/software) ## Alternatives 1. [Hostaway](https://www.softwareadvice.co.uk/software/165334/hostaway) — 4.8/5 (1546 reviews) 2. [DoorLoop](https://www.softwareadvice.co.uk/software/449921/DoorLoop) — 4.8/5 (705 reviews) 3. [Buildium](https://www.softwareadvice.co.uk/software/1154/buildium-property-manager) — 4.5/5 (2207 reviews) 4. [ResMan](https://www.softwareadvice.co.uk/software/422601/ensoware-resman) — 4.6/5 (602 reviews) 5. [Entrata](https://www.softwareadvice.co.uk/software/5223/entrata) — 4.6/5 (444 reviews) ## Reviews ### "Excellent Program, Simple Once You Learn, Some Caveats" — 4.0/5 > **Miranda** | *9 May 2018* | Real Estate | Recommendation rating: 8.0/10 > > **Pros**: TenantFile is simple and efficient once you learn it. It's a stand alone program so you pay for it once, then you don't pay any monthly fees unless you want the additional features. 1099 time is super simple (keep your info accurate). And you only pay to upgrade the program. Support is quick and for the most part, thorough. > > **Cons**: Lots of small things to learn. You need to be very careful moving future tenants into a current address, the beginning balances will be overridden. It can make reporting a mess if you don't keep a watchful eye. The program has these little annoying quirks, example, it likes to just quit, then it causes these little artifacts to show up in the bank register. It loves to quit during a money transfer for some reason, it's been happening for years. If the program quits during a transfer, only half the transfer is shown and you need to go in and delete it, then re-transfer. It usually doesn't glitch the second time. > > I have been using TenantFile in conjunction with other supplemental programs at the majority of the property management companies I have worked for. We work with short term, vacation and long term rentals so we usually are using 2-3 programs at a time, and TenantFile is definitely always one of them. They say they can accommodate vacation rentals, which it can, but we need to use a side program with more bells and whistles on the side. It's a good program, not my favorite, but it's up there. ----- ### "Tall Oaks MHP" — 5.0/5 > **Richard** | *28 December 2018* | Real Estate | Recommendation rating: 9.0/10 > > **Pros**: It keep information at your finger tips, able to keep up with tenants. > > **Cons**: We are unable to upload pictures of the individual mobile homes and there in no place to list the serial numbers of the mobile homes. There isn't a way to designate whether a unit is a weekly renter or monthly renter. > > Overall the program is great, I would like the system better if the tech support was more forthcoming. Because of the limits placed on us by the limit on tech support many problems have to be worked out by the individual. ----- ### "Long time customer" — 3.0/5 > **John** | *27 December 2018* | Real Estate | Recommendation rating: 7.0/10 > > **Pros**: Simple screens and set up between accounts. Ease of adding personalized account descriptions. Like most of the standard reports. > > **Cons**: Very limited on custom reports. The accounting sometimes is off a penny. Some of our owner management fees are a .50 percent. It will not always round correctly. I have sent emails and the program has attached random reports unassociated with account holder. When running payee reports, the owners and amounts will not always be the correct property. Not enough printing adjustment values for printing checks. > > Our company has used Tenant File since 1997. It has improved over the years and remains a good value. Our property management industry is going web based to give owners real time information. Curious to see how Tenant File's direction will be in the future. ----- ### "I used TENANT File for over 13 Year" — 4.0/5 > **Jayne Ellen** | *4 January 2017* | Real Estate | Recommendation rating: 8.0/10 > > **Pros**: It is easy to read and understand for me and the owners > > **Cons**: I can't run a report on how many owners I have, or their phone numbers, without printing out every single unit under their name. I need to print an easy list of owner names and phone number to take home or on vacations. I don't need a novel to carry around > > I chose TENANT File because it looks easy to use. It gives me all the info I need and is easy for owners to read. There are a few breakdowns I wish it could do, but overall it a very good system. ----- ### "TENANT FILE REVIEW" — 4.0/5 > **Roger** | *27 December 2018* | Real Estate | Recommendation rating: 10.0/10 > > **Pros**: Tenant file is easy to use, searching for tenants is easy because you can use the first name, second name or address. Adding late charges just takes the hit of a key. Easy to find reports are nicely organized to fit the desired need. > > **Cons**: I wish ledger balances would print in red to make the credits and debits more easily distinguishable. I also wish that it was compatible with multiple users. Work orders could be easier to find. > > The overall experience with tenant file has been positive. I would strongly recommend it. I have been using this program for many years. ----- Page: 1 / 3\ Next: [Next page](https://www.softwareadvice.co.uk/software/16432/tenant-file?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.co.uk/software/16432/tenant-file) ## This page is available in the following languages | Locale | URL | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | ----- ## Structured Data