---
description: Review of baxus Software: system overview, features, price and cost information. Get free demos and compare to similar programs.
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title: baxus | Reviews, Pricing & Demos - SoftwareAdvice GB
---

Breadcrumb: [Home](/) > [Salon Software](/directory/4710/salon/software) > [baxus](/software/164209/baxus)

# baxus

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> baxus is a cloud-based salon management solution. Primary features include appointment scheduling, online booking, client detail management, reminders, marketing, stock management, point of sale (POS) and voucher management.&#10;&#10;&#10;Other features include staff and business target management, staff rosters and rescheduling management. The appointment booking module allows users to view, create and change appointments, as well as reserve rooms and equipment. Clients can create bookings themselves using the online booking feature. Salons can implement cancellation policies online, take deposits and change bookings.&#10;&#10;&#10;The POS feature allows users to sell services, products and packages, track payments and add discounts. Users can manage stock, set prices, receive orders and update stock levels.&#10;&#10;&#10;baxus is offered in a subscription pricing. It is compatible with Windows, Mac and Linux operating systems. Support is offered via email and over the phone.
> 
> Verdict: Rated **4.6/5** by 22 users. Top-rated for **Likelihood to recommend**.

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## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.6/5** | 22 Reviews |
| Ease of Use | 4.7/5 | Based on overall reviews |
| Customer Support | 4.8/5 | Based on overall reviews |
| Value for Money | 4.8/5 | Based on overall reviews |
| Features | 4.4/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Likelihood to recommend) |

## About the vendor

- **Company**: Kitomba
- **Location**: Wellington, New Zealand
- **Founded**: 2002

## Commercial Context

- **Starting Price**: NZ$8.00
- **Pricing model**: Per User (Free Trial)
- **Pricing Details**: $8 per person per week&#10;$0.05 per txt
- **Target Audience**: Self Employed, 2–10
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop)
- **Supported Languages**: English
- **Available Countries**: Australia, Canada, France, Ireland, Isle of Man, New Zealand, United Kingdom, United States

## Features

- Appointment Management
- Appointment Scheduling
- Billing & Invoicing
- Booking Management
- Booth Rental Management
- Client Database
- Client Management
- Client Profiles
- Commission Management
- Confirmations/Reminders
- Customer Database
- Customer History
- Data Import/Export
- Drag & Drop
- Email Marketing
- Employee Management
- Inventory Management
- Invoice Management
- Loyalty Program
- Marketing Automation

## Integrations (1 total)

- Mailchimp

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- 24/7 (Live rep)
- Chat

## Category

- [Salon Software](https://www.softwareadvice.co.uk/directory/4710/salon/software)

## Related Categories

- [Salon Software](https://www.softwareadvice.co.uk/directory/4710/salon/software)
- [Pet Grooming Software](https://www.softwareadvice.co.uk/directory/4633/pet-grooming/software)
- [Spa Software](https://www.softwareadvice.co.uk/directory/2596/spa/software)
- [Barbershop Software](https://www.softwareadvice.co.uk/directory/4677/barbershop/software)
- [Tattoo Studio Software](https://www.softwareadvice.co.uk/directory/4385/tattoo-studio/software)

## Alternatives

1. [Goldie](https://www.softwareadvice.co.uk/software/404201/goldie) — 4.8/5 (1129 reviews)
2. [Acuity Scheduling](https://www.softwareadvice.co.uk/software/116391/acuity-scheduling) — 4.8/5 (5741 reviews)
3. [Vagaro](https://www.softwareadvice.co.uk/software/88220/vagaro) — 4.7/5 (3479 reviews)
4. [SimplyBook.me](https://www.softwareadvice.co.uk/software/156049/simplybookme) — 4.6/5 (1282 reviews)
5. [EnvisionNow](https://www.softwareadvice.co.uk/software/51477/envision-salon) — 4.1/5 (54 reviews)

## Reviews

### "Simple to set up" — 5.0/5

> **Verified Reviewer** | *17 October 2018* | Cosmetics | Recommendation rating: 10.0/10
> 
> **Pros**: I found this software very easy and efficient to set up. I have contacted the support chat for help regarding how to do gift vouchers and they were very helpful and quick to respond.
> 
> **Cons**: The separate phone number for the reminder text messages confuse customers.
> 
> I have found reports and general use functional and practical

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### "Amazing online diary" — 5.0/5

> **Gillian** | *25 September 2018* | Cosmetics | Recommendation rating: 10.0/10
> 
> **Pros**: I find this system easier and more functional  than any other I have used in the past. I probably don’t use half the features available I mainly use the diary which sends out reminder texts to clients lets me store record cards it’s a godsend I also use the stock menu these features really help me with my every day running of my Salon.
> 
> **Cons**: Occasionally we have had no internet access in salon therefore I have to access through my mobile which is a slight pain also I still have clients replying occasionally to their text reminders both of these are through no fault of Baxus.
> 
> In all I am delighted with this service. Keep up the good work.

-----

### "Satified" — 3.0/5

> **Tamara** | *24 October 2018* | Retail | Recommendation rating: 8.0/10
> 
> **Pros**: The software is easy to use, has everything you need to run your salon sufficiently. I always get a clear answer to any queries i have and  a quick response rate.
> 
> **Cons**: There are certain areas that could be added to the software to make things a little easier in other aspects. ie: reports could be a bit more indepth, one that would be helpful for ordering would be an in salon stock and retail report so we can see what has been used and sold and just reorder those products. &#10;immediate updates rather than waiting the 30mins. &#10;make it easier to find colour history when clicking on a clients appointment. maybe having their colour history on the left hand side as well.
> 
> im satisfied with baxus as it is an easy software to use, i dont need anything too full on at the moment and although there are certain things that have made working much easier and quicker with other software companies i dont think they are necessary (just something that would be good to see improved)

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### "Beat on the market" — 5.0/5

> **Craig** | *25 September 2018* | Hospitality | Recommendation rating: 10.0/10
> 
> **Pros**: I was one of thrbfirst to use backs 5 years ago and have never had any problems.  It's good value and very easy to use. I always get positive feedback from clients on how easy it is to book an appointment.
> 
> **Cons**: Honestly nothing.  Maybe one thing is to be able to add a permanent lunch break in my diary instead of Having to do it on each day

-----

### "very happy client" — 5.0/5

> **michelle** | *7 March 2017* | Consumer Services | Recommendation rating: 10.0/10
> 
> **Pros**: easy to use and its in the cloud so available 24/7
> 
> **Cons**: stock needs more reports and needs a "time Clock" for staff.
> 
> I started with Baxus only  5 months ago and since joining up with them my sales are a lot more controlled and less room for mistakes and under charging. They are very approachable and extremely helpful and respond within the hour usually, they take on board any ideas and advice I feel may help their soft wear and make it more simple for other hairdressers to use, they are very progressive and up grade  and add features regularly.  &#13;&#10; my staff can keep track of their goals and targets as they can log in on their phone as Baxus is in the "cloud"  which means it is accessible 24/7 .&#13;&#10; I highly recommend Baxus to any one wanting an affordable, simple to use soft wear for their salon.

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## Links

- [View on SoftwareAdvice](https://www.softwareadvice.co.uk/software/164209/baxus)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.softwareadvice.com/barbershop/baxus-profile/> |
| en-AU | <https://www.softwareadvice.com.au/software/164209/baxus> |
| en-GB | <https://www.softwareadvice.co.uk/software/164209/baxus> |
| en-IE | <https://www.softwareadvice.ie/software/164209/baxus> |
| en-NZ | <https://www.softwareadvice.co.nz/software/164209/baxus> |
| fr | <https://www.softwareadvice.fr/software/164209/baxus> |

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