About Zoho Invoice

Zoho Invoice is a 100% free cloud-based invoicing solution designed to help small businesses with invoicing, tracking expenses and, accepting online payments.Key features include project billing, time tracking, reporting, customizable templates and, a client portaI. Teams using Zoho Invoice can track estimates, convert them to invoices, and send reminders to clients to complete their outstanding payments. Additionally, users can create tasks, collect advance payments for projects, and keep track of their invoice history. It is available in 17 languages: Arabic, Bahasa Indonesia, Bulgarian, Croatian, Dutch, English, French, German, Italian, Japanese, Korean, Chinese (Simplified), Portuguese, Spanish, Swedish, Thai, and Vietnamese. It allows integration with various third-party applications such as Slack, Office 365, Google Workspace, and more. Zoho Invoice caters to the needs of every size of business, especially small businesses. It provides an efficient invoicing solution for generating and sending professional invoices within a matter of minutes. Benefits of using Zoho Invoice: 1. Managing customers and item information 2. Seamless invoicing 3. Time tracking 4. Payment collection 5. Expense tracking 6. Client portal 7. Reports
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Zoho Invoice pricing

Zoho Invoice has a free version and does not offer a free trial. Zoho Invoice paid version starts at N/A.

Pricing Details:
Zoho Invoice is a 100% free invoicing software. View Pricing Plans
Free Version:
Yes
Free trial:
No

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Zoho Invoice Reviews for UK Users

Feature rating

Value for Money
4.5
Functionality
4.5
Ease of Use
4.5
Customer Support
4.5
5 reviews of 315 View all reviews
Julieanne G.
  • Industry: Marketing & Advertising
  • Company size: Self Employed
  • Used Weekly for 1+ year
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
4

5
Reviewed on 02/02/2020

Great value

Overall I love Zoho Invoice simply because of how effectively they automate the process of sending invoices and collecting payment. It saves me so much time every month and is worth every penny.

Pros

I needed an invoicing system that could send recurring invoices. I was spending too much time every month manually creating invoices, and would often send them out late, which meant I'd get paid late. Of all the options I researched (there were a lot) Zoho had the most features for the lowest price. Set up was easy, and they keep adding new features that are included with my subscription. They even have automatic reminder emails you can have sent to clients who are late in paying. This happens so often in my industry, that this feature has actually helped me collect my payments faster, without me having to spend time trying to get paid.

I also love that as my business grows, Zoho has so many other products that I could add to my Zoho dashboard. I've also noticed that most of the other 3rd party programs I use have options to connect to Zoho.

Cons

Their customer support is a bit slow. There's a new feature they've rolled out that I'd like to use, but there's not much documentation about it. I reached out a few days ago for help and still haven't heard back. It would be nice if step by step instructions were easy to find for their new features.

Alternatives Considered

Invoicely, Bitrix24 and QuickBooks Desktop Enterprise

Reasons for Switching to Zoho Invoice

Zoho offered the cheapest price for the feature of sending recurring invoices. After using this program, I've seen there are many other handy features that come along with their low rate. Because it also connects to so many 3rd party programs, I don't foresee switching to another company for quite some time.

Response from Zoho

Hi Julieanne,

Thank you for taking the time to review us! We're glad to hear you were able to streamline your invoicing and payment collection processes.

Regarding your feedback on the documentation, it would be very helpful if you could share more details. Please feel free to drop an email to [email protected]

Regards,
Harikrishna
The Zoho Invoice Team

Replied 29/02/2020
Soorya A.
  • Industry: E-Learning
  • Company size: 11-50 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 29/05/2021

Complete end to end invoicing solution for SMBs

Very satisfied and extremely happy customer of Zoho Invoice.

Makes most of the "headache" piece of work in finance really easy and smooth by automating recurring tasks.

Pros

Zoho Invoice has long been an dependable tool for all our internal billing and invoicing needs.

Ability to choose templates, customize design, adding categories and much more, makes it an integral part of our day to day business.

The product has extensive features like dashboard, estimates, payments, recurring payments etc which can serve very well to any startup, SMB or enterprise.

The product has strong UI/UX and the simplicity to use does not require any additional training or hand-holding, its just amazing how fast our new resources pick it up from day 1

We have used Zoho Invoice from our starting days and we have grown stronger together over all these years

Cons

As a founder-led company, I wish there was a feature to group multiple invoices into one and create a invoice group list, some customers expect us to submit multiple invoices in batches.

Susan D.
  • Industry: Information Technology & Services
  • Company size: Self Employed
  • Used Daily for 1-5 months
  • Review Source
Value for Money
5
Features
5
Ease of Use
4
Customer Support
5

5
Reviewed on 31/08/2021

Zoho Invoices: Just when I thought things couldn't be better or easier.

Efficient way to track my time and create an invoice for each client. Time (and therefore money) does not fall through the cracks.

Pros

Logging my time and being able to send my clients a detailed invoice (that I can customize) is critical to me. The fact that my client can opt to have a portal to see invoices, payments, etc. is icing on the cake!

Cons

Because invoicing is my business Achilles Heel, I would like it even better if I could create a recurring (monthly) invoice for my clients so I don't have to remember to do it. It is just there. Recurring billing right now is only for a fixed amount and I cannot add billable hours to it. However, the PROS definitely outweigh the CONS.

Nicholas T.
  • Industry: Real Estate
  • Company size: 51-200 Employees
  • Used Monthly for 1+ year
  • Review Source
Value for Money
3
Features
4
Ease of Use
4
Customer Support
4

3
Reviewed on 03/10/2019

good software - some useful features

Overall it got the job done with creating invoices but we ultimately cancelled the subscription. It was too expnesive for what it was and we just started doing invoices through Word or Excel. If you have the entire suite I could see why some businesses love and succeed with Zoho.

Pros

we used this software mostly to create intercompany and corporate invoices to vendors. I liked how you can set them up on a recurring basis, customize recipients and the look of the invoice and that you could access on your mobile device.

Cons

didn't integrate with our main accounting software so it was a lot of double entry. I also didn't like how every part of Zoho was a different section and product and price. For just Zoho invoice it was expensive and confusing for some users, being unable to use other parts of the system

Alternatives Considered

SAP Concur and Expensify

Switched From

SAP Concur and Expensify

Reasons for Switching to Zoho Invoice

At the time we just needed the invoice feature so it was easier and cheaper to set up than others.

Response from Zoho

Dear Nicholas,

Thanks for taking the time to share your feedback.

We understand that you felt the product to be expensive and that some of your users found it could be more intuitive. Sorry about that. If you are ready to give us a chance, we are happy to schedule a call, know your requirements and suggest the best plan.

We believe the import/export functionalities and our REST APIs could help you with pushing the data to your accounting platform. Just drop an email to [email protected] and we shall get in touch with you.

We would love to have you back with us!

Regards,
Harikrishna
The Zoho Invoice team

Replied 28/10/2019
Nicola M.
  • Industry: Banking
  • Company size: 1,001-5,000 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
0
Features
4
Ease of Use
5
Customer Support
0

5
Reviewed on 15/09/2021

Payments made easier

Pros

Zoho Invoice is intuitive to use and it is easy to link the invoices to Zoho CRM . That saves me a lot of time . The customization options are surprisingly rich and you can make the invoice look the way you want it to

Cons

You can't directly link it to the newer payment processors that are gaining on popularity . Configuring SMS notifications is too complicated .

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