About Zoho Invoice

Zoho Invoice is a 100% free cloud-based invoicing solution designed to help small businesses with invoicing, tracking expenses and, accepting online payments.Key features include project billing, time tracking, reporting, customizable templates and, a client portaI. Teams using Zoho Invoice can track estimates, convert them to invoices, and send reminders to clients to complete their outstanding payments. Additionally, users can create tasks, collect advance payments for projects, and keep track of their invoice history. It is available in 17 languages: Arabic, Bahasa Indonesia, Bulgarian, Croatian, Dutch, English, French, German, Italian, Japanese, Korean, Chinese (Simplified), Portuguese, Spanish, Swedish, Thai, and Vietnamese. It allows integration with various third-party applications such as Slack, Office 365, Google Workspace, and more. Zoho Invoice caters to the needs of every size of business, especially small businesses. It provides an efficient invoicing solution for generating and sending professional invoices within a matter of minutes. Benefits of using Zoho Invoice: 1. Managing customers and item information 2. Seamless invoicing 3. Time tracking 4. Payment collection 5. Expense tracking 6. Client portal 7. Reports
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Zoho Invoice pricing

Zoho Invoice has a free version and does not offer a free trial.

Free Version:
Yes
Free trial:
No

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Zoho Invoice Reviews for UK Users

Feature rating

Value for Money
4.5
Functionality
4.5
Ease of Use
4.5
Customer Support
4.5
5 reviews of 311 View all reviews
Soorya A.
  • Industry: E-Learning
  • Company size: 11-50 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 29/05/2021

Complete end to end invoicing solution for SMBs

Very satisfied and extremely happy customer of Zoho Invoice.

Makes most of the "headache" piece of work in finance really easy and smooth by automating recurring tasks.

Pros

Zoho Invoice has long been an dependable tool for all our internal billing and invoicing needs.

Ability to choose templates, customize design, adding categories and much more, makes it an integral part of our day to day business.

The product has extensive features like dashboard, estimates, payments, recurring payments etc which can serve very well to any startup, SMB or enterprise.

The product has strong UI/UX and the simplicity to use does not require any additional training or hand-holding, its just amazing how fast our new resources pick it up from day 1

We have used Zoho Invoice from our starting days and we have grown stronger together over all these years

Cons

As a founder-led company, I wish there was a feature to group multiple invoices into one and create a invoice group list, some customers expect us to submit multiple invoices in batches.

Nicholas T.
  • Industry: Real Estate
  • Company size: 51-200 Employees
  • Used Monthly for 1+ year
  • Review Source
Value for Money
3
Features
4
Ease of Use
4
Customer Support
4

3
Reviewed on 03/10/2019

good software - some useful features

Overall it got the job done with creating invoices but we ultimately cancelled the subscription. It was too expnesive for what it was and we just started doing invoices through Word or Excel. If you have the entire suite I could see why some businesses love and succeed with Zoho.

Pros

we used this software mostly to create intercompany and corporate invoices to vendors. I liked how you can set them up on a recurring basis, customize recipients and the look of the invoice and that you could access on your mobile device.

Cons

didn't integrate with our main accounting software so it was a lot of double entry. I also didn't like how every part of Zoho was a different section and product and price. For just Zoho invoice it was expensive and confusing for some users, being unable to use other parts of the system

Response from Zoho

Dear Nicholas,

Thanks for taking the time to share your feedback.

We understand that you felt the product to be expensive and that some of your users found it could be more intuitive. Sorry about that. If you are ready to give us a chance, we are happy to schedule a call, know your requirements and suggest the best plan.

We believe the import/export functionalities and our REST APIs could help you with pushing the data to your accounting platform. Just drop an email to [email protected] and we shall get in touch with you.

We would love to have you back with us!

Regards,
Harikrishna
The Zoho Invoice team

Replied 28/10/2019
Katy T.
  • Industry: Financial Services
  • Company size: 10,000+ Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
0
Features
4
Ease of Use
5
Customer Support
0

5
Reviewed on 10/06/2021

Good for both established businesses and freelancers

Pros

The outlay is simple but effective. There aren't any unnecessary features and maneuvering is easy . The invoice design has a professional look to it, while also giving you room for customization .

Cons

You can't use it offline .We can't link it properly to our CRM and have to manually compose the invoices ,instead of being able to automate some aspects .

Matthew V.
  • Industry: Marketing & Advertising
  • Company size: 2-10 Employees
  • Used Monthly for 2+ years
  • Review Source
Value for Money
5
Features
4
Ease of Use
5
Customer Support
5

4
Reviewed on 25/11/2019

Great invoicing tool for small businesses

Overall good customer service and good product. We tried different ways to implement the recurring feature that most of our clients would use. We wanted to auto deduct recurring invoices and it didn't have that feature, otherwise, we probably would have stayed with it. We did use Zoho subscriptions for that.

Pros

It was quick to get up and running. The software is fairly easy to navigate and provides professional looking invoices that are downloadable by my customers. My favorite feature is the reminder feature, once you send out an invoice the software can send out automated reminders for the client to pay in case they don't see it in their email the first time or get busy and forget (cause an email will be forgotten eventually, as good intentioned as we all are). Definitely good for people starting out and small businesses that don't have a lot of clients. The price point is low for starting out, usually a lot less than other software I've seen and used. And if you use Zoho CRM, in can integrate with that.

Cons

For me personally, I was using the software for invoicing website development customers, and once you get done, apart from web hosting, you are done. And over the past few years, I hit my max level and I don't feel like its much of a benefit to have past customers count towards my limit. Some of which are small jobs.

I think it would be better if you have the same customers you invoice regularly.

Response from Zoho

Hi Matthew,

Thanks for the review!

We are happy to know the automatic reminders and the integration between Zoho Invoice and Zoho CRM were of help to you.

Regarding recurring transactions, it's good to hear that Zoho Subscriptions caters to your needs but since Zoho Invoice itself has recurring invoices and the ability to auto-charge your customers, we would like to know a little more on it.

You can reach out to [email protected] so that we can understand your requirements better.

Regards,
Harikrishna

Replied 26/11/2019
Julieanne G.
  • Industry: Marketing & Advertising
  • Company size: Self Employed
  • Used Weekly for 1+ year
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
4

5
Reviewed on 02/02/2020

Great value

Overall I love Zoho Invoice simply because of how effectively they automate the process of sending invoices and collecting payment. It saves me so much time every month and is worth every penny.

Pros

I needed an invoicing system that could send recurring invoices. I was spending too much time every month manually creating invoices, and would often send them out late, which meant I'd get paid late. Of all the options I researched (there were a lot) Zoho had the most features for the lowest price. Set up was easy, and they keep adding new features that are included with my subscription. They even have automatic reminder emails you can have sent to clients who are late in paying. This happens so often in my industry, that this feature has actually helped me collect my payments faster, without me having to spend time trying to get paid.

I also love that as my business grows, Zoho has so many other products that I could add to my Zoho dashboard. I've also noticed that most of the other 3rd party programs I use have options to connect to Zoho.

Cons

Their customer support is a bit slow. There's a new feature they've rolled out that I'd like to use, but there's not much documentation about it. I reached out a few days ago for help and still haven't heard back. It would be nice if step by step instructions were easy to find for their new features.

Response from Zoho

Hi Julieanne,

Thank you for taking the time to review us! We're glad to hear you were able to streamline your invoicing and payment collection processes.

Regarding your feedback on the documentation, it would be very helpful if you could share more details. Please feel free to drop an email to [email protected]

Regards,
Harikrishna
The Zoho Invoice Team

Replied 29/02/2020

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