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description: Review of Artisan POS Software: system overview, features, price and cost information. Get free demos and compare to similar programs.
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title: Artisan POS | Reviews, Pricing & Demos - SoftwareAdvice GB
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# Artisan POS

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> Developed by CerTek Software, Artisan is an on-premise point of sale (POS) solution designed for small and midsize retail stores. The solution is used by companies in several specialty markets such as fine craft, gift, jewelry, apparel and home goods.&#10;&#10;&#10;Artisan offers built-in reports to track sales, customers, accounting, purchasing, receiving, and more. Additionally, users can design their own custom reports for specific tracking needs. Another aspect of Artisan’s customization is the ability to use a drag and drop feature for list screens.&#10;&#10;&#10;For tablet users, the touchscreen-based buttons feature pictures that are arranged in a multi-layer hierarchy, they are can be configured by users and color. The buttons link to products, categories, and other general tools.&#10;&#10;&#10;Artisan is deployed on-premise, directly onto the stores' main computer. Users can share live data between both Mac \&amp; PC devices over a local or VPN network, rather than in the cloud.
> 
> Verdict: Rated **4.6/5** by 13 users. Top-rated for **Likelihood to recommend**.

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## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.6/5** | 13 Reviews |
| Ease of Use | 4.3/5 | Based on overall reviews |
| Customer Support | 5.0/5 | Based on overall reviews |
| Value for Money | 4.8/5 | Based on overall reviews |
| Features | 4.3/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Likelihood to recommend) |

## About the vendor

- **Company**: CerTek Software Designs

## Commercial Context

- **Pricing model**:  (Free Trial)
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Mac (Desktop), Windows (Desktop), Windows (On-Premise)
- **Supported Languages**: English
- **Available Countries**: Canada, United States

## Features

- Access Controls/Permissions
- Accounting
- Accounting Integration
- Barcode Recognition
- Barcode/Ticket Scanning
- Billing & Invoicing
- Cash Management
- Catalog Management
- Commission Management
- Consignments
- Credit Card Processing
- Customer Database
- Customer History
- Customer Management
- Customisable Reports
- Data Import/Export
- Data Synchronisation
- Discount Management
- Electronic Payments
- Electronic Signature

## Integrations (3 total)

- BigCommerce
- Shopify
- WooCommerce

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support

## Category

- [Retail Inventory Management Software](https://www.softwareadvice.co.uk/directory/30/inventory-management-software/software)

## Related Categories

- [Retail Inventory Management Software](https://www.softwareadvice.co.uk/directory/30/inventory-management-software/software)
- [POS Software for Small Business](https://www.softwareadvice.co.uk/directory/456/small-business-pos/software)
- [Jewellery Store Management Software](https://www.softwareadvice.co.uk/directory/36/jewelry-pos-software/software)
- [Retail POS Systems](https://www.softwareadvice.co.uk/directory/4562/retail/software)

## Alternatives

1. [Epos Now](https://www.softwareadvice.co.uk/software/21000/epos-now) — 3.8/5 (713 reviews)
2. [Lightspeed Retail](https://www.softwareadvice.co.uk/software/1932/lightspeed-retail-pos) — 4.0/5 (975 reviews)
3. [Gofrugal](https://www.softwareadvice.co.uk/software/19891/gofrugal-pos) — 4.4/5 (198 reviews)
4. [Square Point of Sale](https://www.softwareadvice.co.uk/software/374161/square-register-pos) — 4.6/5 (3022 reviews)
5. [Acumatica Cloud ERP](https://www.softwareadvice.co.uk/software/24043/acumatica-manufacturing) — 4.4/5 (243 reviews)

## Reviews

### "12+ years and no problems" — 5.0/5

> **Elizabeth** | *5 August 2016* | Retail | Recommendation rating: 10.0/10
> 
> **Pros**: When I opened my store over 12 years ago, Artisan was the ONLY product that could keep track of my consignment inventory,   calculate and print out my artists' statements, and function as a standard POS system. Twelve years later, still using the original software and hardware, I had my first glitch last month.  Tech support responded immediately and talked me through the problem in just 15 minutes. I've been doing some research now that there are other programs that claim to do the same, but I am still sure that when it's time to upgrade I will turn to Artisan again. The in house support department can't be matched.  I once thought it was pricey, but amortized over 12 years, it's a been great value\!
> 
> **Cons**: There are more features than I use\!  I honestly can't think of anything else I don't like.

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### "Certek is an Amazing Company" — 4.5/5

> **Jennifer** | *20 October 2015* | Retail | Recommendation rating: 10.0/10
> 
> **Pros**: This POS system makes me appear to have my act together. Any business operating with out a program of this caliber is being irresponsible.  Not only is the software impressive, but on the rare occasion when I need to talk with technical support, they are kind, and efficient. Supplies are only a quick phone call away.  Being able to provide reports and hard data have made me a better retailer.
> 
> **Cons**: I wish quick picks were small icons on the sale screen instead of a screen behind. We keep taped to our screen a list of 'flash tags' of best sellers and untagged items, that functions well for us. It replaces the quick pick screen for us.

-----

### "Review by Ideal Wedding & Events" — 4.0/5

> **Blake** | *17 October 2015* | Retail | Recommendation rating: 7.0/10
> 
> **Pros**: The support is unparalleled\!  When we need assistance with a problem, the support staff is quick to react with a positive and profesional attitude and keep us serving our customers.
> 
> **Cons**: Sometimes product development or a requested special report seem to take a lot of time to produce.  If there is anything I would like to see improve at Certek it would be a timely response and follow up to these special requests.  Will 4.0 be available any time soon?

-----

### "Artisan POS is great - we have used it for 5+ years and love it." — 5.0/5

> **Jim** | *4 November 2015* | Retail | Recommendation rating: 10.0/10
> 
> **Pros**: It keeps track of inventory and prints out sales as well as items remaining in the shop each month when the consignment checks go out.
> 
> **Cons**: We have a small cafe in the gallery and have added a patch to create sales receipts for it.  When we have a group of folks in the cafe and they want to split the bill between two credit cards the only way we have to accommodate that is to print the bill twice and write in one of the names on the ball as they get printed with the first credit card holder's name on both bills.  Sometimes very confusing for the patron.

-----

### "Good P.O.S" — 4.5/5

> **Joanna** | *14 July 2016* | Wine & Spirits | Recommendation rating: 9.0/10
> 
> **Pros**: I like the customer service and the easy of use. Customer service is always available. I never had an issue when I needed a question answered or help with the P.O.S.
> 
> **Cons**: I dislike the interface. It seems a little bit outdated. I also dislike that when there are certain products I decide NOT to carry anymore, there's no way of filtering it when I browse through my inventory to reorder items. The inventory shows all products ones that are discontinued and ones that aren't.

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## Links

- [View on SoftwareAdvice](https://www.softwareadvice.co.uk/software/16384/artisan)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.softwareadvice.com/retail/artisan-profile/> |
| en-AU | <https://www.softwareadvice.com.au/software/16384/artisan> |
| en-GB | <https://www.softwareadvice.co.uk/software/16384/artisan> |
| en-IE | <https://www.softwareadvice.ie/software/16384/artisan> |
| en-NZ | <https://www.softwareadvice.co.nz/software/16384/artisan> |

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