Rentec Direct

4.6
Overall rating
Reviews

4.6
Overall rating
Reviews

About Rentec Direct

Rentec Direct serves as a web-based, full-featured management system for landlords and property managers that is designed to suit the needs of those managing properties between 25 and 5,000 units. Rentec has no startup fees, no term commitments, and includes unlimited US-based customer service and training. Key features of Rentec Direct include general ledger accounting and financial reporting with optional Quickbooks synchronization; online portals for tenants and owners; a custom website and website hosting to promote your company and properties online; tracking of work orders; automated ACH and credit card payment processing; syndication of vacancy listings; online rental applications; electronic signatures with DocuSign; electronic 1099 filing; utility billing integration; and tenant background screening for credit, criminal, and eviction records. Rentec has strict bank-grade security standards in place to protect client data, including 2-factor authentication, third party security verification, and real-time secure data backup. The software is compatible on Windows and Mac operating systems as well as various mobile devices.
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Rentec Direct Software - Rentec Direct vacancy marketing
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Rentec Direct Software - Rentec Direct integrated tenant screening
Rentec Direct Software - Rentec Direct reporting
Rentec Direct video
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Rentec Direct pricing

Rentec Direct does not have a free version but does offer a free trial. Rentec Direct paid version starts at US$50.00/month.

Starting Price:
US$50.00/month
Free Version:
No
Free trial:
Yes

Alternatives to Rentec Direct

Apartments.com Rental Manager

Apartments.com Rental Manager is a property management software that helps businesses fill up vacancies and collect...

Rentec Direct Reviews for UK Users

Feature rating

Value for Money
4.6
Functionality
4.3
Ease of Use
4.5
Customer Support
4.6
5 reviews of 188 View all reviews
Dixie
Dixie
  • Industry: Real Estate
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 12/12/2019

Amazing Solution!

Overall Rentec increases the profitability of my company immensely. It allows me to automate and streamline many activities that both save time and improve accuracy. Their support team is very responsive and always happy to help walk me through any questions I may have on an entry I've made.

Pros

Rentec is very user-friendly. It's functionality is laid out well and it offers modern integrations such as online rent collection, pay owner by ACH, and electronic signatures for lease agreements. I also am impressed with their customer service. They are always very prompt and helpful.

Cons

I wish they offered a mobile app for property managers.

Response from Rentec Direct

Thank you for the glowing review, Carlotti! We love hearing from clients about how they enjoy their tools. I'll be sure to share your love with your Client Success team. :)

Wishing you a successful & happy New Year!

Replied 06/01/2020
Jeremi
  • Industry: Real Estate
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 31/07/2024

It's All About The Customer Service! HANDS DOWN Above and Beyond The Rest!

To reiterate:

I love the company itself. The platform does everything I need it to in order to run my professional property management company efficiently.... so would many others out there..... but it's really the customer service that is where all my affections for Rentec Direct lie. ALWAYS AND EVERY SINGLE TIME.. no matter how big or small my issue may be... even if it is for just suggestions for future improvements or tiny quirks I think could be fixed... THEY TAKE EVERY ONE OF THEM SERIOUSLY! I always get a response back in a VERY respectable timeframe.... They take the time to COMPLETELY understand my problem.... and they work at my issues until they are SOLIDLY resolved.... I HIGHLY value any company that takes the time to invest in their customers with quality, responsive, caring, and personable customer service. Rentec Direct is all that and more and this means the world to me.

THANK YOU RENTECT DIRECT FOR ALWAYS MAKING ME FEEL IMPORTANT AND THAT I MATTER EVEN IF I'M NOT THE BIGGEST FISH IN THE PUDDLE!!!!!

I switched from Cozy... Cozy was only for small individual landlords. I needed a platform that catered to professional property management with more features. Rentec Direct was the only GOOD PROFESSIONAL option that didn't tell me I needed a WHALE of a portfolio in order to be blessed with holy entry into their ranks. The rest wouldn't give me the time of day once I told them the size of my portfolio. Rentec made me feel like I was important even just starting out with only a handful of clients and units under my wing. After getting the same story from other platforms before coming across Rentec, the very first question I asked a live rep I spoke to was "Do you have a minimum portfolio size requirement?" and they happily said "Not at all!" This meant a lot to me! and I have been grateful ever since. Rentec Direct has my loyalty as long as they don't ever change their practices from the way they are now!

Cons

I honestly can't think of anything. Sure... there's a quirk here or there.... BUT GUESS WHAT?!... They take suggestions for future implementation AND ACTUALLY DO THEM when they are able!.... So my quirks eventually end up going away at some point! I've actually had some of my very suggestions implemented on future updates!

When they say they passed your idea on to the developers, THEY DO!!!... not just "toss it in the bin" after the conversation ends.

Danette
  • Industry: Real Estate
  • Company size: 2–10 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
4
Functionality
3
Ease of Use
5
Customer Support
5

4
Reviewed on 06/01/2025

Good for Residential

Good install, implementations and product support

Pros

Good for residential properties. Good Support from company

Cons

Was not set up for use with Commercial properties. they tried but should not advertise themselves for commercial

Alternatives Considered

AppFolio Property Manager and CommercialEdge

Reasons for Switching to Rentec Direct

cost

Response from Rentec Direct

Thanks for the feedback, Danette. We're please to hear about your positive experience with Rentec Direct's customer support. We're always looking to improve the software, so if there are specific features or capabilities you feel would help you with commercial property management, please let us know!

Replied 07/01/2025
Michael
  • Industry: Real Estate
  • Company size: 2–10 Employees
  • Used Monthly for 1+ year
  • Review Source
Value for Money
1
Functionality
1
Ease of Use
1
Customer Support
1

1
Reviewed on 12/01/2024

Overly Secure

Hassle/overly cumbersome

Cons

Cannot access login from search engine, locked out.

Response from Rentec Direct

Since our clients handle extremely sensitive financial data and personal information for their tenants and owners, we do prioritize bank grade security and enhanced security features for our clients. With internet security threats constantly evolving, it’s vital that our software engineers evaluate our software to ensure our clients’ data stays protected.

It's unfortunate that you had a negative experience trying to log into your account. I can assure you this is not the norm, and I am curious to learn about the specifics your situation. Feel free to reach out to me directly at [email protected].

Our support team is always available to help you and provide guidance if you happen to encounter an enhanced security feature. I can assure you this is always for your protection.

Replied 29/01/2024
Jeremi
  • Industry: Real Estate
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 14/08/2023

Rentec Direct Has Never Failed Me

No issues, great platform.... Give it a shot!

Pros

Easy to use, excellent and responsive customer service, no issues in the 3 years I have been using it.

Cons

Nothing major.... They are always improving the QOL tidbits and adding new features..... I just make suggestions on improvements wherever I feel something could be improved or implemented.... They do listen to them and I've noticed implementations of things I have wished to see.

Alternatives Considered

AppFolio Property Manager and Buildium

Reasons for Choosing Rentec Direct

Business grew and needed a more professional platform.... Cozy was limited in function.

Reasons for Switching to Rentec Direct

Lower price point for similar services... I'm a frugal type!

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