About Zapier

Founded in 2011, Zapier has helped over 1.8 million individuals and businesses with their automation needs. Zapier moves info between your web apps automatically, so you can focus on your most important work. Build custom workflows fast for more than 6,000+ web apps, and let Zapier handle repetitive tasks automatically—freeing your team up to focus on more important work. With a 99.9% uptime as well as SOC 2 Type II and SOC 3 compliance, you can count on Zapier for your business-critical workflows. Working with a larger team? Zapier for Companies offers collaboration and security features that let you unlock the power of automation for your entire organization. Work with a dedicated Customer Success Manager to get live onboarding and strategy support to help you plan your automation strategy. Fine-tune your security settings with advanced administrative features like SAML single sign-on (SSO), account consolidation, app restrictions, and more.
Zapier Software - Automate your work and save time to focus on what's important
Zapier Software - Build workflow automations in minutes
Zapier Software - Automatically move info between your apps
Zapier Software - Pick from thousands of Zap Templates to get started quickly
Zapier video
Zapier Software - Automate your work and save time to focus on what's important - thumbnail
Zapier Software - Build workflow automations in minutes - thumbnail
Zapier Software - Automatically move info between your apps - thumbnail
Zapier Software - Pick from thousands of Zap Templates to get started quickly - thumbnail

Zapier pricing

Zapier has a free version and offers a free trial. Zapier paid version starts at US$29.99/month.

Starting Price:
US$29.99/month
Free Version:
Yes
Free trial:
Yes

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Zapier Reviews for UK Users

Feature rating

Value for Money
4.4
Functionality
4.6
Ease of Use
4.3
Customer Support
4.3
5 reviews of 2,787 View all reviews
Alejandro
  • Industry: Marketing & Advertising
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 20/12/2021

Zapier the best application integrator

As a digital marketer, I use many applications that I cannot keep an eye on all day or manually pass information from one application to another and I also need all the data to be synchronized. Zapier makes my day easier, connecting the applications that I use, it executes tasks automatically according to the rules that I establish. I love it helps me save a lot of time and money by hiring programmers.

Pros

Zapier changed the way I deal with applications and tasks. What I liked the most is the automation of work processes, another of its advantages is that Zapier includes a large list of applications to connect. Also that the Zaps are only executed with a filter rules. The user interface is nice so that anyone with basic knowledge can use it without the need to hire a programmer.

Cons

The negative aspects of Zapier is that at the beginning it is difficult to take advantage of Zapier, due to the learning curve, the free version is very limited (the number of 'Zaps and applications), also something that I did not like is the customer support that sometimes does not provide solutions.

Alternatives Considered

Make

Reasons for Switching to Zapier

Facilidad de uso, precio, documentación y catálogo de aplicaciones.
Verified Reviewer
  • Industry: Nonprofit Organization Management
  • Company size: 51–200 Employees
  • Used Weekly for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
0

5
Reviewed on 12/06/2023

I don't typically give 5-star reviews, but this is a strong 5-star review!

Overall, I LOVE Zapier and will be setting it up again for my (new) current business. It's easy to use, cost-efficient, automates your life and saves you so much time. Plus there are not many software/apps that don't integrate with Zapier.

Pros

Zapier is amazing. You're able to integrate with most apps and software and then automate it to how you want. You can do so many different automation - more than you can even think of. You can set up data from one app to go into a Google Sheet automatically. You can have emails automated to go into your task manager. You can create a to-do list with any data. You can automate your business, your life! I used it for websites, Calendly, Social apps, to-do lists, excel sheets/Google Sheets, etc. etc. etc. More than I could name. It's pretty inexpensive for all it does and all the time it saves you.

Cons

The only "downside" to Zapier is just setting up the Zaps. Depending on what you want to be automated, it may take some time to map the integration. But once you set it up, you're good to go! I would recommend checking it weekly to make sure the Zaps are still accurate. Sometimes you change a setting in an app and it changes the map of the integration. A lot of times you just need to re-map the integration and you're good. Overall, I love Zapier and there are not many cons.

Alternatives Considered

Celigo Integrator.io

Reasons for Switching to Zapier

Cheaper, faster, and more integrations are available.
Barb
  • Industry: Marketing & Advertising
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
1
Features
1
Ease of Use
1
Customer Support
1

1
Reviewed on 28/11/2022

Wayyy overpriced.

I am a long-time Zapier user waffling between paid and free for a number of years. Most recently, I moved to a paid subscription because the apps I use were able to connect. Many of my zaps only need to run once a day or even once a week and when I selected "instant trigger" they would run 100's even 1000's of times per day. For example, zaps that were to check new calendar appts were not just checking new, but going back months and years and checking old appts.When I contacted Support I was told they would only run when triggered. I had to increase the price of my plan because of the false triggers. During the time I stayed on a paid subscription, I contacted Support a number of times and found their support to be very lacking (compared to 5 years ago). Support was not able to understand my issues, resolve them or explain why a trigger was running 1000s of times per day and more importantly find a way to stop them.I moved to another app because the pricing was much better (read: way cheaper!) and support was able to resolve issues. Overall, I found Zapier wayyyyy over priced.

Pros

Zapier connects to almost all of the apps out there.

Cons

Overpriced.Poor support.Support not able to resolve issues tied to zaps over-running.

Alternatives Considered

Pabbly Connect and Make

Reasons for Choosing Zapier

App availability.

Reasons for Switching to Zapier

App availability.
Verified Reviewer
  • Industry: Computer Software
  • Company size: Self Employed
  • Used Monthly for 6-12 months
  • Review Source
Value for Money
5
Features
5
Ease of Use
4
Customer Support
5

5
Reviewed on 07/11/2023

A no brainer integration builder for digital businesses.

I would recommend this tool to everyone. Also a great skill to learn.

Pros

Simple and easy to set up. Biggest App integration library and pre-built workflow customisation options. Zapiers also helps us build complex workflows, approval workflows within our accounting verticle, document management and sometimes lead/client management.

Cons

Would be a little daunting early on for beginners.

Nick
  • Industry: Online Media
  • Company size: Self Employed
  • Used Monthly for 2+ years
  • Review Source
Value for Money
3
Features
5
Ease of Use
4
Customer Support
4

5
Reviewed on 06/07/2023

Recently Switched to a Lower Cost Alternative

I'm still a fan, and may come back in the future, but am testing an alternative at about 25% of the cost.

Pros

Zapier is a great product in that it simply works. After you set it up, the automations run on autopilot (until something changes, usually with one of the integrations). It's super reliable and you don't have to think about it.

Cons

They recently raised my rates by almost double, which sent me looking for alternatives. I'm not a heavy user. I only have a handful of zaps, and most months only use a small number of my available actions.

Alternatives Considered

Make

Reasons for Choosing Zapier

IFTTT functionality and reliability was weak.

Switched From

IFTTT

Reasons for Switching to Zapier

Make (then Integromat) was in its very early days and didn't have all the integrations I needed.

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