GoReminders

4.9
Overall rating
Reviews

4.9
Overall rating
Reviews

About GoReminders

GoReminders is a cloud-based text and appointment scheduling solution. Suitable for all businesses, Users can schedule emails and text messages to be sent to clients before the appointment, in order to reduce the number of no-shows and missed appointments. The system features tools like customizable reminder texts, automatic calendar sync, recurring appointments and scheduling. The software can be operated from a desktop or any Android or iOS device. Clients can request new appointments by filling out a form online, which then adds the appointment to the calendar of the business owner. Businesses can even specify the intervals at which they want appointments to recur. For better communication between client and business owners, Go Reminders provides multilingual messages that are triggered to keep clients updated about the upcoming appointment. GoReminders helps ensure that clients respond to reminders and confirm the date and time of the appointment. Customers can reply with a "C" to "confirm" or reply with an "R", which stands for "reschedule". The responses are automatically updated in the system’s calendar. All appointments made on GoReminders calendar can be synchronized with Google Calendar, Outlook and iCal.
GoReminders Software - Choose which customer to remind and how you want to reach them
GoReminders Software - Schedule your reminders and customize your messaging
GoReminders Software - View scheduled reminders
GoReminders Software - See your whole calendar at a glance
GoReminders Software - Edit appointments as needed
GoReminders Software - Choose which customer to remind and how you want to reach them - thumbnail
GoReminders Software - Schedule your reminders and customize your messaging - thumbnail
GoReminders Software - View scheduled reminders - thumbnail
GoReminders Software - See your whole calendar at a glance - thumbnail
GoReminders Software - Edit appointments as needed - thumbnail

GoReminders pricing

GoReminders does not have a free version but does offer a free trial. GoReminders paid version starts at US$25.00/month.

Starting Price:
US$25.00/month
Free Version:
No
Free trial:
Yes

Alternatives to GoReminders

GoReminders Reviews for UK Users

Feature rating

Value for Money
4.7
Functionality
4.7
Ease of Use
4.9
Customer Support
4.9
5 reviews of 133 View all reviews
Debra
Debra
  • Industry: Law Practice
  • Company size: 2–10 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 17/06/2024

Exceptional Texting Program

Excellent program with many features we do not use, but the ones we do are exceptional and make the office run smoothly with regard to appointments and reminders. I would strongly recommend this program due to ease of use, functionality and cost.

Pros

This program has made appointments for the office much more efficient. We are able to notify, remind and edit appointments with ease. Today's reliance on cell phones makes this program fundamental to any office who runs by appointment.

Cons

I would like the ability to add an option to change the language for each text sent.

Response from GoReminders

Thank you for your glowing review! We're thrilled to hear that GoReminders has made managing appointments in your office more efficient and that you find our features beneficial.

We appreciate your suggestion about adding a language change option for text messages. We'll be reaching out directly to discuss this and explore how we can better meet your needs.

Thank you for your recommendation and for using GoReminders to streamline your appointment process.

-Rhammy, Customer Support

Replied 26/07/2024
Danielle
  • Industry: Hospitality
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 05/10/2024

Two, maybe Three great systems in one. (Scheduling, Customer Communications, Appointment...

Been with GoReminders for approximately 5 years and every few months a new feature is added that makes our business even more productive. This system solves many internal scheduling challenges along with excellent customer communications and appointment confirmations.

Pros

Customer Service is responsive problem solvers. The system has transformed our service business into 5 star customer ratings due to confirmations and communication. We use system to communicate with customers and schedule and assign jobs essentially two systems in one.

Cons

We are a seasonal business and we pay for monthly for appointments that we don't use and we can't bank the appointments.

Alternatives Considered

Housecall Pro

Reasons for Choosing GoReminders

Other vendors were too complex and tried to do too much with features and options.

Switched From

Calendly

Reasons for Switching to GoReminders

Ease of use, price, and ability to customize messages and reminders easily.

Response from GoReminders

Thank you for the fantastic feedback! We’re thrilled to hear that GoReminders has been an integral part of elevating your service business and simplifying your scheduling and communication. Your kind words about our responsive support and customization options mean a lot to us. We'll follow up directly to discuss options for handling seasonal scheduling needs and see if there's an approach that better suits your business. Thanks for your continued partnership over the years!

-Rhammy, Customer Support

Replied 28/10/2024
Kelly
  • Industry: Health, Wellness & Fitness
  • Company size: 2–10 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
3
Functionality
2
Ease of Use
5
Customer Support
4

3
Reviewed on 16/08/2024

Good but needs work

Besides not being able to book both parties at once I think $60 is too much. You can get a full solution that does everything through vagaro

Pros

Ease of use and easy to set up. Needs a little tweaking though

Cons

Can’t notify therapist and client at same time

Response from GoReminders

Thank you for your feedback! I’m glad to hear that you find GoReminders easy to use and set up.

I understand your concern about notifying both the therapist and client simultaneously. We’ll follow up with you directly to discuss how we can improve this feature and ensure it meets your needs. We’re also here to explore how GoReminders can offer value for your business and address any other concerns you might have.

-Rhammy, Customer Support

Replied 22/08/2024
Rhonda
  • Industry: Religious Institutions
  • Company size: 2–10 Employees
  • Used Weekly for 1+ year
  • Review Source
Value for Money
5
Functionality
4
Ease of Use
5
Customer Support
5

5
Reviewed on 12/08/2024

Customizable reminders are a win

Overall, I have really enjoyed it. It does what we need.

Pros

I love the customizable reminders. I am able to put a link in the reminder to make donating to my ministry easy for my clients.

Cons

they’re a bit more expensive than other calendar and reminder apps. Also, there is a limit on how many of my customers I can message at one time.

Alternatives Considered

Calendly and Squarespace

Reasons for Choosing GoReminders

customizable reminders are important for our ministry so that we can include our donation link.

Switched From

Fresha

Reasons for Switching to GoReminders

The other options forced us to choose a service with a matching price. Our Ministry works on donation and not set price so the customizable donations with the donation link were very important. There is more flexibility with GoReminders to set appointments without specific costs involved for the customers appointment.

Response from GoReminders

I'm glad to hear that the customizable reminders have been a great fit for your ministry and that the donation link feature is making it easier for your clients to contribute.

Regarding the cost and messaging limits, we'll follow up with you directly to discuss your specific needs and explore how we can best support your ministry's goals.

-Rhammy, Customer Support

Replied 22/08/2024
Jenn
  • Industry: Medical Practice
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
4
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 07/11/2024

Very easy to implement

Very good so far, we would like a free SMS blast functionality but that is probably asking too much haha

Pros

We noticed the product was very easy to use right off the bat, the layout was simple and the text confirmations were easy to edit and customize.

Cons

Honestly there's nothing worth mentioning, minor stuff.

Response from GoReminders

Thank you so much for your review! We're thrilled to hear that GoReminders has been easy for you to set up and use, and that you've found the text confirmations customizable. We truly appreciate your feedback and will follow up directly to discuss any specific needs you have, as we always strive to offer the best solutions for our customers.

-Rhammy, Customer Support

Replied 14/11/2024

Related categories