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description: Review of webCRM Software: system overview, features, price and cost information. Get free demos and compare to similar programs.
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title: webCRM | Reviews, Pricing & Demos - SoftwareAdvice GB
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# webCRM

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> webCRM isn't simply a CRM system; it's a strategic partner that empowers your business to thrive. When you choose webCRM, you're not just getting a tool, you're gaining access to a comprehensive suite of features and support that will help you achieve exceptional results:&#10;&#10;Boost Sales: Streamline your sales process, track leads effortlessly, and close deals faster.&#10;&#10;Forecast Accurately: Gain valuable insights into your sales pipeline and make data-driven decisions.&#10;&#10;Target Marketing: Personalize campaigns, automate processes, and convert more leads.&#10;&#10;Delight Customers: Provide exceptional support, build loyalty, and foster long-lasting relationships.&#10;&#10;Why Choose webCRM?&#10;&#10;Seamless Integrations: Connect with your essential tools like Office 365, Google, and more.&#10;&#10;Award-Winning Solution: Globally recognized for its user-friendliness and exceptional results.&#10;&#10;Local Support: Get expert guidance and training from our dedicated team.&#10;&#10;Transform your customer relationships into business.
> 
> Verdict: Rated **4.5/5** by 19 users. Top-rated for **Likelihood to recommend**.

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## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.5/5** | 19 Reviews |
| Ease of Use | 4.3/5 | Based on overall reviews |
| Customer Support | 4.7/5 | Based on overall reviews |
| Value for Money | 4.6/5 | Based on overall reviews |
| Features | 4.6/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Likelihood to recommend) |

## About the vendor

- **Company**: Efficy
- **Founded**: 1998

## Commercial Context

- **Starting Price**: €25.00
- **Pricing model**: Per User (Free Trial)
- **Pricing Details**: From £18 per user/month
- **Target Audience**: 2–10, 11–50, 51–200, 201–500
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: Danish, Dutch, English, Finnish, German, Norwegian, Portuguese, Spanish, Swedish
- **Available Countries**: Belgium, Denmark, France, Spain, Sweden, United Kingdom, United States

## Features

- API
- CRM
- Calendar/Reminder System
- Campaign Management
- Channel Management
- Contact Database
- Contact Management
- Customer Database
- Customizable Fields
- Document Storage
- Email Marketing
- Field Sales Management
- Forecasting
- Interaction Tracking
- Lead Management
- Mobile Access
- Opportunity Management
- Performance Metrics
- Proposal Generation
- Prospecting Tools

## Integrations (2 total)

- Mailjet
- Microsoft Outlook

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support

## Category

- [CRM Software](https://www.softwareadvice.co.uk/directory/4153/crm/software)

## Related Categories

- [CRM Software](https://www.softwareadvice.co.uk/directory/4153/crm/software)
- [Sales Force Automation Software](https://www.softwareadvice.co.uk/directory/254/sales-force-automation/software)
- [Retail Management Software](https://www.softwareadvice.co.uk/directory/2025/retail-management/software)
- [Lead Management Software](https://www.softwareadvice.co.uk/directory/1682/lead-management/software)
- [Contact Management Software](https://www.softwareadvice.co.uk/directory/434/contact-management/software)

## Alternatives

1. [Bitrix24](https://www.softwareadvice.co.uk/software/128326/bitrix24) — 4.2/5 (984 reviews)
2. [Salesforce Sales Cloud](https://www.softwareadvice.co.uk/software/2764/salesforce-sales-cloud) — 4.4/5 (18768 reviews)
3. [Zoho CRM](https://www.softwareadvice.co.uk/software/392464/zoho-crm) — 4.3/5 (6964 reviews)
4. [Odoo](https://www.softwareadvice.co.uk/software/77019/odoo-pos) — 4.2/5 (1294 reviews)
5. [HubSpot CRM](https://www.softwareadvice.co.uk/software/1854/hubspot) — 4.5/5 (4451 reviews)

## Reviews

### "WebCRM has revolutionised the way we work" — 5.0/5

> **James Dean** | *30 April 2018* | Telecommunications
> 
> **Pros**: - Amazing customer service. They're always happy to help&#13;&#10;- The ability to bespoke the platform to our business &#13;&#10;Ease of use&#13;&#10;- The seamless transfer between Activities (Lead Generation Team) and Opportunities (Sales)&#13;&#10;- Email marketing capabilities&#13;&#10;- Excellent reporting facilities&#13;&#10;- Easy for managers to see workload of employees
> 
> **Cons**: - None\! It's totally changed the way we work. We have transformed from a sub company to a projected organisation this year while using WebCRM. It is perfect for our business.

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### "WebCRM - work from home" — 5.0/5

> **Verified Reviewer** | *7 May 2020* | Hospital & Health Care | Recommendation rating: 10.0/10
> 
> **Pros**: No matter where I am in the world, as long as I have internet connectivity I am able to work.&#10;Working from home is easy with this product.
> 
> **Cons**: Only that the amount of users are limited depending on which package you buy. It is a pity that not more users are able to make use of this great software at our company.  To add video calls would be a great option\!
> 
> I use it daily and can register every video consultation during this pandemic as well as all packages sold during this time. Making working from home a blessing during this time.

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### "Administrative customer Software" — 3.0/5

> **Margrit** | *28 February 2022* | Hospitality | Recommendation rating: 3.0/10
> 
> **Pros**: Funktions for teamwork with several tasks at administrative customer invoice process are helpfull.
> 
> **Cons**: Reports are better showing up since some month. But complicated to use.
> 
> To organize an online customer administrative process is helpfull for working together with a team .

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### "Great software and support" — 5.0/5

> **Gabriel** | *20 July 2018* | Recommendation rating: 10.0/10
> 
> **Pros**: Not just have we discovered the best item to satisfy our requirements however Support had actually made the shift pain-free and simple - they're constantly readily available and most importantly they do exactly what they state they will.&#13;&#10;&#13;&#10;After weeks of having a hard time to discover a CRM system that was both easy to utilize and which had the performance we required, I was so grateful to be described webCRM.
> 
> **Cons**: Some of the integrations could be made better, not to say that support is not always available and repsonding to our needs

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### "I'm very happy to have worked with webCRM" — 5.0/5

> **Inés** | *8 April 2018* | Telecommunications | Recommendation rating: 10.0/10
> 
> **Pros**: I'm very happy to have worked with webCRM and I'm sure I'll be back for a second time, I'm really happy and satisfied with the results obtained by one of the best companies that can be found in the area of customer relationship management .
> 
> **Cons**: I really do not have any complaints to give, on the contrary, I only have good comments, I recommend them highly, very good service.

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## Links

- [View on SoftwareAdvice](https://www.softwareadvice.co.uk/software/161563/webcrm)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.softwareadvice.com/crm/webcrm-profile/> |
| en-AU | <https://www.softwareadvice.com.au/software/161563/webcrm> |
| en-GB | <https://www.softwareadvice.co.uk/software/161563/webcrm> |
| en-IE | <https://www.softwareadvice.ie/software/161563/webcrm> |
| en-NZ | <https://www.softwareadvice.co.nz/software/161563/webcrm> |
| fr | <https://www.softwareadvice.fr/software/161563/webcrm> |

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