About Tripleseat
Tripleseat pricing
Tripleseat does not have a free version and does not offer a free trial.
Alternatives to Tripleseat
Tripleseat Reviews for UK Users
Feature rating
- Industry: Restaurants
- Company size: 51–200 Employees
- Used Daily for 2+ years
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Review Source
Tripleseat for Restaurant Events
Easy to work with and has no operational issues. Good customer support when needed.
Pros
Setting up and working with events and groups is simple and intuitive. Tripleseat ahs many options, so everything can be done within the software.
Cons
Tripleseat acquired Gather, our previous event software, and the price went up substantially. Tripleseat is competitive with other software's pricing, but Gather was a bargain.
- Industry: Hospitality
- Company size: 11–50 Employees
- Used Daily for 1+ year
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Review Source
Tripleseat review
We used Caterease for over 20 years at this hotel. When we were told we were switching to Tripleseat, we were not happy. Once we became familiar with Tripleseat, it is much more efficient and user friendly.
Pros
Ease of use, functionality, the ability to communicate directly with our clients
Cons
There are no cons with the product that I see
- Industry: Restaurants
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Tripleseat Review from Glenda Thompson
Very Good. I work with both Tripleseat and Perfect Venue.
Pros
Easy To Use, Set Up, and Make Changes. The BEO's are well formatted and easy for the client to read. My favorite is that you can turn an event lost and it comes off the calendar but all the contact information is still captured.
Cons
The COST of Tripleseat software vs. competitor like Perfect Venue. Tripleseat double the price and not much different.
- Industry: Hospitality
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Customer service is not as helpful after you sign on with them.
Pros
The software is fairly easy to use and learn.
Cons
The price of service has been going up 5% each year for the past 3 years. They used to help with updating our documents, but now they are not so helpful after being with them for almost 7 years.
They try their hardest not to update the documents that you use to create contracts. They want you to do it yourself. If you want them to update the contract then you have to pay $125/hour for their "Professional Service Reps" to update it for you or you can wait over two weeks for them to do it at no extra charge.
- Industry: Hospitality
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Best Event Management System
My overall experience with tripleseat has been great from the communication tracking, to the ability to customize everything to our needs and seamless reporting - I could not ask for anything better.
Pros
Tripleseat makes my life and my client's lives so much easier!
Cons
The only area for improvement would be that I wish there was an app!