About Tripleseat

#1 Guest and Event Management Software for Hospitality Managing and booking events is stressful. Tripleseat powers restaurants, hotels, and unique/special venues to book more catering, group, and event business and will increase sales without increasing your workload. Tripleseat has helped more than 11,000 venues increase their sales by 30% or more and takes the stress and friction out of planning events. Who We Serve With our hospitality experience, Tripleseat knows there isn’t a one-size-fits-all solution for booking and events. To remedy that, we’ve tailored our service to meet specific demands across a wide range of establishments: -Fine Dining -Casual Dining -Catering -Bar & Nightclub -Hotels -Fast Casual -Enterprise Our Products -Restaurants & Unique/Special Venues: Keep your team in the loop to stay on top of event details and payments. Comprehensive reporting helps you identify areas to improve sales and efficiency. -Tripleseat Hotels: Streamline your day-to-day workload with a simplified group sales process while supporting all your essential app integrations. -EventUp: Connect to an industry network to accelerate your event business. Our directory helps you grow your brand and connect to millions of potential new leads to drive revenue and grow your events business. The largest venue directory connecting you to millions of potential new leads to help drive revenue and grow your events business. -Tripleseat+ Direct: Enable clients to book their events with your business easily. We provide customers a simple online booking solution from your website, social media, or EventUp.com.
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Tripleseat pricing

Tripleseat does not have a free version and does not offer a free trial.

Starting Price:
Not provided by vendor
Free Version:
No
Free trial:
No

Alternatives to Tripleseat

Tripleseat Reviews for UK Users

Feature rating

Value for Money
4.6
Functionality
4.5
Ease of Use
4.6
Customer Support
4.7
5 reviews of 522 View all reviews
Steve
Steve
  • Industry: Restaurants
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
4
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 13/01/2023

Tripleseat for Restaurant Events

Easy to work with and has no operational issues. Good customer support when needed.

Pros

Setting up and working with events and groups is simple and intuitive. Tripleseat ahs many options, so everything can be done within the software.

Cons

Tripleseat acquired Gather, our previous event software, and the price went up substantially. Tripleseat is competitive with other software's pricing, but Gather was a bargain.

Timothy
  • Industry: Hospitality
  • Company size: 11–50 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 11/11/2024

Tripleseat review

We used Caterease for over 20 years at this hotel. When we were told we were switching to Tripleseat, we were not happy. Once we became familiar with Tripleseat, it is much more efficient and user friendly.

Pros

Ease of use, functionality, the ability to communicate directly with our clients

Cons

There are no cons with the product that I see

Glenda
  • Industry: Restaurants
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
3
Functionality
5
Ease of Use
5
Customer Support
5

4
Reviewed on 07/01/2025

Tripleseat Review from Glenda Thompson

Very Good. I work with both Tripleseat and Perfect Venue.

Pros

Easy To Use, Set Up, and Make Changes. The BEO's are well formatted and easy for the client to read. My favorite is that you can turn an event lost and it comes off the calendar but all the contact information is still captured.

Cons

The COST of Tripleseat software vs. competitor like Perfect Venue. Tripleseat double the price and not much different.

Alexis
  • Industry: Hospitality
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
2
Functionality
4
Ease of Use
4
Customer Support
2

3
Reviewed on 25/10/2024

Customer service is not as helpful after you sign on with them.

Pros

The software is fairly easy to use and learn.

Cons

The price of service has been going up 5% each year for the past 3 years. They used to help with updating our documents, but now they are not so helpful after being with them for almost 7 years.

They try their hardest not to update the documents that you use to create contracts. They want you to do it yourself. If you want them to update the contract then you have to pay $125/hour for their "Professional Service Reps" to update it for you or you can wait over two weeks for them to do it at no extra charge.

Hailey
  • Industry: Hospitality
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
4
Ease of Use
5
Customer Support
5

5
Reviewed on 11/11/2024

Best Event Management System

My overall experience with tripleseat has been great from the communication tracking, to the ability to customize everything to our needs and seamless reporting - I could not ask for anything better.

Pros

Tripleseat makes my life and my client's lives so much easier!

Cons

The only area for improvement would be that I wish there was an app!

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