--- description: Review of TripSpark Fixed Route & Paratransit Software: system overview, features, price and cost information. Get free demos and compare to similar programs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: TripSpark Fixed Route & Paratransit | Reviews, Pricing & Demos - SoftwareAdvice GB --- Breadcrumb: [Home](/) > [Fleet Management Software](/directory/4558/fleet-management/software) > [TripSpark Fixed Route & Paratransit](/software/160810/tripspark) # TripSpark Fixed Route & Paratransit Canonical: https://www.softwareadvice.co.uk/software/160810/tripspark Page: 1 / 2\ Next: [Next page](https://www.softwareadvice.co.uk/software/160810/tripspark?page=2) > TripSpark is a cloud-based suite of fleet management applications designed for communities and businesses in the medical and education industries. The suite offers users applications for fixed route transportation, paratransit, K-12 transportation, ridesharing management and non-emergency medical transportation (NEMT) for providers, brokers and health care. TripSpark’s ‘fixed route software for public transit’ module provides users with a scheduling and routing system and helps them to mitigate vehicle bottlenecks, monitor driver actions and make business decisions based on performance and ridership reports. The suite’s ‘paratransit dispatch and scheduling’ module allows users to manage single or batch scheduling, communicate with drivers and client and keep track of the scheduled delivery in real time. Additionally, TripSpark features claims management, a customized notification system and mobile applications that enable users to remotely manage their activities. Support to users is made available via phone and email. > > Verdict: Rated **4.4/5** by 8 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.4/5** | 8 Reviews | | Ease of Use | 4.1/5 | Based on overall reviews | | Customer Support | 4.5/5 | Based on overall reviews | | Value for Money | 3.8/5 | Based on overall reviews | | Features | 4.0/5 | Based on overall reviews | | Recommendation percentage | 70% | (7/10 Likelihood to recommend) | ## About the vendor - **Company**: TripSpark - **Location**: Cleveland, US - **Founded**: 1990 ## Commercial Context - **Starting Price**: US$1.00 - **Pricing model**: Per Feature - **Pricing Details**: Please contact TripSpark for pricing details. - **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English - **Available Countries**: Canada, United States ## Features - API - Activity Dashboard - Activity Tracking - Alerts/Notifications - Automated Scheduling - Billing & Invoicing - Customer Database - Customer Mobile App - Dispatch Management - Driver Logs - Driver Management - Employee Management - Event Logs - Fixed Route Management - GPS - Geographic Maps - Historical Reporting - Location Tracking - Mileage Tracking - Multiple Route Support ## Integrations (1 total) - Google Maps ## Support Options - Email/Help Desk - Phone Support - Chat ## Category - [Fleet Management Software](https://www.softwareadvice.co.uk/directory/4558/fleet-management/software) ## Related Categories - [Fleet Management Software](https://www.softwareadvice.co.uk/directory/4558/fleet-management/software) - [Public Transportation Software](https://www.softwareadvice.co.uk/directory/4149/public-transportation/software) ## Alternatives 1. [Optibus](https://www.softwareadvice.co.uk/software/301057/optibus-onschedule) — 4.4/5 (16 reviews) 2. [Moovit MaaS Solution](https://www.softwareadvice.co.uk/software/290832/moovit-maas-solution) — 4.6/5 (23 reviews) 3. [EYERIDE](https://www.softwareadvice.co.uk/software/180832/eyeride) — 4.8/5 (20 reviews) 4. [AMCS Fleet Maintenance](https://www.softwareadvice.co.uk/software/402059/dossier-fleet-mms) — 4.7/5 (26 reviews) 5. [TripMaster](https://www.softwareadvice.co.uk/software/159487/trip-master) — 4.5/5 (93 reviews) ## Reviews ### "Review from User/Administrator" — 5.0/5 > **Michael** | *17 December 2021* | Transportation/Trucking/Railroad | Recommendation rating: 9.0/10 > > **Pros**: Ease of setup customers, the integration of the notification and Web-Portal services. Riders love being able to schedule their own rides, via web. These new services has drastically cut down on riders that don't show for their rides. > > **Cons**: We would like to see more notifications on the dispatcher side of the software, when Portal rides are added, deleted, to help with efficiencies. Would like to see rides that are past the set time, change color on the screen so dispatchers can see them readily easier than searching through all vehicle screens. > > Customer service is awesome\! \[SENSITIVE CONTENT\] have been extremely responsive to our needs and requests for service. They are always on top of the issue, see where we need to correct our settings or errors and help us resolve issues quickly, to keep us moving. ----- ### "Para transit use only" — 5.0/5 > **Dee Dee** | *9 October 2023* | Transportation/Trucking/Railroad | Recommendation rating: 9.0/10 > > **Pros**: Do not use the Fixed Route services. Paratransit we use for scheduling and building manifests > > **Cons**: Difficult for new users to get the hang of. ----- ### "Very Disappointing" — 2.0/5 > **Corene** | *18 June 2024* | Government Relations | Recommendation rating: 0.0/10 > > **Pros**: None. you are the only company I have to pester to get a quote or product and I don't have the time in my schedule to do your job. I have 5 buses down loosing revenue because I don't have farebox tickets. The Fareboxes will be without warranty in July and there is nothing I can do. > > **Cons**: Communications is poor, quotes take at least a month. When you receive a PO I have to hound to get product Have been waiting 2 months for Farebox paper tickets and a quote for warranty for the fareboxes. falling on deaf ears all the way to upper management. > > Very disappointing I don't understand why there is no communication on your end. ----- ### "Medina County Public Transit Director" — 5.0/5 > **Shannon** | *20 December 2021* | Transportation/Trucking/Railroad | Recommendation rating: 9.0/10 > > **Pros**: The software product allows our team to effectively maintain records and schedule clients for multiple trips. > > **Cons**: There is a less than desire learning curve for those users that haven't used this type of software. > > My overall experience with TripSpark has been positive and the staff has always been helpful with customer support and applicable questions. ----- ### "Move to Automation" — 4.0/5 > **Semia** | *22 September 2020* | Transportation/Trucking/Railroad | Recommendation rating: 8.0/10 > > **Pros**: Since moving to a cloud-based paratransit scheduling software the Transit team has been able to receive timely updates and responses during system outages. The TripSpark Customer Care team is responsive and knowledgeable. > > **Cons**: Not really a least, but moving from a manual to automated system was hard for the team. ----- Page: 1 / 2\ Next: [Next page](https://www.softwareadvice.co.uk/software/160810/tripspark?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.co.uk/software/160810/tripspark) ## This page is available in the following languages | Locale | URL | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | ----- ## Structured Data