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description: Review of Microsoft Teams Software: system overview, features, price and cost information. Get free demos and compare to similar programs.
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title: Microsoft Teams | Reviews, Pricing & Demos - SoftwareAdvice GB
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# Microsoft Teams

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> Microsoft Teams is a cloud-based communication and collaboration platform serving small businesses, mid-market companies, and large enterprises across industries. It brings together chat, video meetings, file sharing, and app integrations in one workspace. Teams can be deployed via the cloud and accessed through desktop, mobile, or web browsers. Core features include group and direct messaging, video and audio conferencing, shared file storage, and integration with Microsoft 365 apps such as Word, Excel, and SharePoint. Organizations can organize work into channels by project or department, keeping conversations and files easy to find. Microsoft Teams also supports third-party app integrations, allowing businesses to connect tools they already use. Support is available through Microsoft's online knowledge base, community forums, and paid support plans that include phone and email assistance for qualifying subscriptions.
> 
> Verdict: Rated **4.5/5** by 11168 users. Top-rated for **Likelihood to recommend**.

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## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.5/5** | 11168 Reviews |
| Ease of Use | 4.4/5 | Based on overall reviews |
| Customer Support | 4.2/5 | Based on overall reviews |
| Value for Money | 4.4/5 | Based on overall reviews |
| Features | 4.4/5 | Based on overall reviews |
| Recommendation percentage | 80% | (8/10 Likelihood to recommend) |

## About the vendor

- **Company**: Microsoft
- **Location**: Redmond, US
- **Founded**: 1975

## Commercial Context

- **Starting Price**: £3.80
- **Pricing model**: Per User (Free version available) (Free Trial)
- **Pricing Details**: Microsoft Teams is available as part of Microsoft Office 365 subscriptions. Premium plans start at $4.00/user/month and are subject to an annual commitment.
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: Afrikaans, Albanian, Amharic, Arabic, Armenian, Assamese, Azerbaijani, Bangla, Basque, Bosnian, Bulgarian, Catalan, Chinese, Croatian, Czech, Danish, Dutch, English, Estonian, Finnish, French, Galician, Georgian, German, Greek, Gujarati, Hebrew, Hindi, Hungarian, Icelandic, Indonesian, Iran, Irish, Italian, Japanese, Kannada, Kazakh, Korean, Latvian, Lithuanian, Luxembourgish, Macedonian, Malay, Malayalam, Maltese, Marathi, Mongolian, Māori, Nepali, Persian, Polish, Portuguese, Punjabi, Romanian, Russian, Scottish Gaelic, Serbian, Sinhala, Slovak, Slovenian, Spanish, Swahili, Swedish, Tamil, Tatar, Telugu, Thai, Traditional Chinese, Turkish, Turkmen, Ukrainian, Urdu, Vietnamese, Welsh, quz
- **Available Countries**: Afghanistan, Albania, Argentina, Armenia, Australia, Austria, Azerbaijan, Bangladesh, Belarus, Belgium, Bosnia & Herzegovina, Brazil, Bulgaria, Cambodia, Canada, Chile, China, Colombia, Croatia, Denmark and 57 more

## Features

- @mentions
- API
- Access Controls/Permissions
- Activity Dashboard
- Activity Tracking
- Agenda Management
- Alerts/Notifications
- Annotations
- Application Management
- Assignment Management
- Audio Calls
- Audio Capture
- Auto Framing
- Automatic Transcription
- Availability Indicator
- Backup and Recovery
- Brainstorming
- Breakout Rooms
- CRM
- Calendar Management

## Integrations (266 total)

- 8x8 Work
- ADFS Server Windows 2019
- ADP Global Payroll
- ADP GlobalView Payroll
- ADP Workforce Now
- AWS CloudFormation
- AWS Lambda
- ActiveDirectory Domain Controller for Windows 2016
- Adobe Acrobat
- Adobe Acrobat Sign
- Adobe Export PDF
- Airtable
- Amazon Aurora
- Amazon Aurora Serverless V2
- Amazon EC2

... and 251 more integrations

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- 24/7 (Live rep)
- Chat

## Category

- [Meeting Software](https://www.softwareadvice.co.uk/directory/4303/meetings/software)

## Related Categories

- [Meeting Software](https://www.softwareadvice.co.uk/directory/4303/meetings/software)
- [Video Conferencing Software](https://www.softwareadvice.co.uk/directory/4531/video-conferencing/software)
- [Team Communication Software](https://www.softwareadvice.co.uk/directory/4594/team-communication/software)
- [Web Conferencing Software](https://www.softwareadvice.co.uk/directory/3822/conference-calling/software)
- [Online Meeting Software](https://www.softwareadvice.co.uk/directory/852/online-meeting/software)

## Alternatives

1. [Zoom Workplace](https://www.softwareadvice.co.uk/software/101384/zoom) — 4.6/5 (14690 reviews)
2. [Google Workspace](https://www.softwareadvice.co.uk/software/344998/google-workspace) — 4.7/5 (17742 reviews)
3. [Google Meet](https://www.softwareadvice.co.uk/software/185290/google-meet) — 4.5/5 (12181 reviews)
4. [Slack](https://www.softwareadvice.co.uk/software/154669/slack) — 4.7/5 (24229 reviews)
5. [GoTo Meeting](https://www.softwareadvice.co.uk/software/188188/gotomeeting) — 4.4/5 (11532 reviews)

## Reviews

### "Highly reliable for professional use but heavy on data." — 5.0/5

> **Kamini** | *23 August 2026* | Commercial Real Estate | Recommendation rating: 9.0/10
> 
> **Pros**: Having used Microsoft Teams for over 4 years on a daily basis, I can say it is highly reliable. The video quality during long meetings is stable, and screen sharing works perfectly. The chat organization, channels, and deep integration with the Microsoft 365 ecosystem make managing a heavy 45-hour work week very smooth and efficient.
> 
> **Cons**: The main drawback is that it consumes a lot of system memory (RAM) and heavy internet data compared to other video calling apps like Zoom or Google Meet. If you are on a limited mobile data plan, it runs out very quickly, and it can also slow down older phones or laptops during long meetings.
> 
> My overall experience over the last 4 years has been highly satisfying for professional work. Even though it requires more memory and a strong internet connection, its security, video stability, and file-sharing features are much better than other platforms.

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### "The best communication and collaboration platform by far for entreprises." — 5.0/5

> **Philippe** | *25 August 2026* | Information Technology & Services | Recommendation rating: 9.0/10
> 
> **Pros**: Teams is without a doubt the best communication piece of software for businesses. If you use any Microsoft 365 products, this is a no brainer. It connects seemlesly with SharePoint, Entra ID, Onedrive and Exchange Online. The quality of calls is impecable.
> 
> **Cons**: The only major feature that would be missing is a better integration with RDS Servers that are not in Azure.

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### "Good all-in-one communication platform" — 5.0/5

> **Mitesh** | *30 June 2026* | Computer Software | Recommendation rating: 9.0/10
> 
> **Pros**: It makes team communication really easy in one place — chats, meetings, and file sharing all together. It’s very useful for remote collaboration and staying connected with the team.
> 
> **Cons**: Sometimes it feels a bit heavy and can slow down on older systems. Also, notifications can get overwhelming if not managed properly.
> 
> Overall, Microsoft Teams is a solid collaboration tool. It helps in daily communication, meetings, and sharing work efficiently, especially for distributed teams.

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### "Teams Player" — 5.0/5

> **SHANNON** | *3 August 2026* | Hospital & Health Care | Recommendation rating: 10.0/10
> 
> **Pros**: The feature I like most about Teams is as a team leader and being a remote company,  I can see when my team members are active, in a meeting, away, or out of office.  This is very beneficial as a remote company to be able to see how long any one person is away from their computer during the work day. It also makes the team members more mindful of how long they are away for reasons other than lunch.
> 
> **Cons**: I can honestly say, there isn't anything about Teams that I have not been satisfied with since I began using it.
> 
> My overall experience with Teams so far as been great. Teams is used on a daily basis and has become quite essential in communication as we are a remote company. I do have the Teams app on my phone, which I use quite often.  The instant Teams messaging is awesome and we can jump in a quick meeting at anytime if need be with or without video  We use the "share screen" feature quite often and love it. We rely heavily on Teams for our everyday communications via messaging or video call. I highly recommend Teams for any company big or small, especially remote companies.  It is definitely by far the best platform for team communications I've used.

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### "Highly integrated and reliable collaboration platform for professional team communication" — 5.0/5

> **Leidymar** | *7 September 2026* | Marketing & Advertising | Recommendation rating: 9.0/10
> 
> **Pros**: What I like most about Microsoft Teams is its comprehensive integration with the entire Microsoft office ecosystem, which makes sharing files very smooth. The audio and video quality during large client meetings is highly stable, and the channel structure allows for perfectly organized text chat discussions.
> 
> **Cons**: What I like least about Microsoft Teams is that the application can be quite heavy and consume a lot of computer memory, occasionally slowing down older laptops. Additionally, the user interface can sometimes feel slightly cluttered and confusing for brand new users to navigate.
> 
> My overall experience has been highly positive because Microsoft Teams serves as a very reliable hub for my professional freelance communication. It effectively combines text chat, video conferencing, and live file collaboration in one single place, keeping my project workflows well structured.

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## Links

- [View on SoftwareAdvice](https://www.softwareadvice.co.uk/software/397766/microsoft-teams)

## This page is available in the following languages

| Locale | URL |
| de | <https://www.softwareadvice.de/software/397766/microsoft-teams> |
| en | <https://www.softwareadvice.com/voip/microsoft-teams-profile/> |
| en-AU | <https://www.softwareadvice.com.au/software/397766/microsoft-teams> |
| en-GB | <https://www.softwareadvice.co.uk/software/397766/microsoft-teams> |
| en-IE | <https://www.softwareadvice.ie/software/397766/microsoft-teams> |
| en-NZ | <https://www.softwareadvice.co.nz/software/397766/microsoft-teams> |
| fr | <https://www.softwareadvice.fr/software/397766/microsoft-teams> |

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