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description: Review of Total Therapy Software: system overview, features, price and cost information. Get free demos and compare to similar programs.
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title: Total Therapy | Reviews, Pricing & Demos - SoftwareAdvice GB
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# Total Therapy

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> Total Therapy is a cloud-based, solution for applied behavioral analysis, speech and occupational therapy. Key modules include practice management, data collection, billing, reporting and a parent portal which can all be integrated seamlessly together. Total ABA is built on the salesforce platform, which is completely secure, HIPAA compliant and easy to customize.&#10;&#10;&#10;Total Therapy enables agencies to manage staff and payroll, communicate internally, schedule and track appointments and authorizations to match appointment types, reducing billing errors. Therapists can take notes in session or upload documents to a clients file in the system.  Clinics can establish permission sets for different levels of access to client information.&#10;&#10;&#10;Total Therapy offers a data collection module with enhanced behavior tracking, graphing, and reporting tools. This complete package provides everything from assessments to mastery levels.&#10;&#10;&#10;Total Therapy’s billing module has cost effective options for per provider or per claim billing. The HL7 interface enables clients to do billing themselves or to completely outsource their billing requirements.&#10;&#10;&#10;Total Therapy’s Parent Portal provides secure communication between therapists and parents and can be used for documentation, payments, forms and authorizations.&#10;&#10;Total Therapy launched their new offline capabilities in August 2021 - Total ABA Mobile is available to all Total ABA customers\!&#10;&#10;&#10;Total Therapy offers services on a monthly, per therapist basis. Customer support is free and available via phone, email and the Wizard online video and text library knowledge base.
> 
> Verdict: Rated **3.9/5** by 13 users. Top-rated for **Likelihood to recommend**.

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## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **3.9/5** | 13 Reviews |
| Ease of Use | 4.2/5 | Based on overall reviews |
| Customer Support | 4.9/5 | Based on overall reviews |
| Value for Money | 4.8/5 | Based on overall reviews |
| Features | 4.0/5 | Based on overall reviews |
| Recommendation percentage | 70% | (7/10 Likelihood to recommend) |

## About the vendor

- **Company**: Rethink Behavioral Health
- **Founded**: 2008

## Commercial Context

- **Starting Price**: US$19.00
- **Pricing model**: Per Feature
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: English
- **Available Countries**: Canada, United States

## Features

- ABA Data Collection
- API
- Access Controls/Permissions
- Alerts/Escalation
- Appointment Management
- Appointment Scheduling
- Assessment Management
- Audit Management
- Behaviour Tracking
- Billing & Invoicing
- Calendar Management
- Care Plan Management
- Client Portal
- Compliance Management
- Confirmations/Reminders
- Customisable Reports
- Data Import/Export
- Data Security
- Document Management
- Document Templates

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- Chat

## Category

- [Patient Portal Software](https://www.softwareadvice.co.uk/directory/1475/patient-portal/software)

## Related Categories

- [Patient Portal Software](https://www.softwareadvice.co.uk/directory/1475/patient-portal/software)
- [HIPAA Compliance Software](https://www.softwareadvice.co.uk/directory/4599/hipaa-compliance/software)
- [Therapy Software](https://www.softwareadvice.co.uk/directory/3729/therapy/software)
- [Speech Therapy Software](https://www.softwareadvice.co.uk/directory/450/speech-therapy/software)
- [Mental Health Software](https://www.softwareadvice.co.uk/directory/4548/mental-health/software)

## Alternatives

1. [Fusion](https://www.softwareadvice.co.uk/software/395326/fusion-web-clinic) — 4.3/5 (708 reviews)
2. [Carepatron](https://www.softwareadvice.co.uk/software/241061/care-patron) — 4.4/5 (843 reviews)
3. [Net Health](https://www.softwareadvice.co.uk/software/26223/redoc-hospital) — 4.1/5 (163 reviews)
4. [My Best Practice](https://www.softwareadvice.co.uk/software/340313/my-best-practice) — 4.9/5 (31 reviews)
5. [TheraPlatform](https://www.softwareadvice.co.uk/software/172057/theraplatform) — 4.4/5 (79 reviews)

## Reviews

### "Unmatched Customer Support" — 5.0/5

> **Yosef** | *13 March 2020* | Mental Health Care | Recommendation rating: 10.0/10
> 
> **Pros**: They have a great team at Total ABA that is always very responsive and available to assist quickly. I appreciate the many customizations they created for our practice.\[SENSITIVE CONTENT HIDDEN\] has been very creative in figuring out how to customize many features to our needs. This Salesforce platform seems to be very flexible and capable to handle a lot. I really like that we can run almost every type of report using the many filters available on reports.
> 
> **Cons**: I do not use their Data Collection features mainly because they do not have an App with offline capabilities yet. An App is something we would really want for Data Collection, and now providers need to login to a separate software to take data and separately to Total ABA for billing, which is not ideal.
> 
> I have used many other companies for services (not specifically software), and I have not met a  better team than the customer support team here at Total ABA. Customer service is truly unmatched\!

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### "A TotalABA Review" — 5.0/5

> **April** | *30 October 2020* | Health, Wellness & Fitness | Recommendation rating: 10.0/10
> 
> **Pros**: We are in the early stages of using the product and have been pleased with the customer support aspect of the product. We are a behavioral practice that is set in our data collection ways and the team at TotalABA have been very helpful with creating solutions within their updates to make our collection methods possible.
> 
> **Cons**: The cons on the system are the lack of customizations after a goal has been placed in treatment planning. Additionally, there are several little aspects and buttons that must be selected to get things set up correctly and they are easily missed when setting up new clients.
> 
> We are currently happy with the product and are hopeful to continue to work with their team to get future updates that will more closely align with our wants and needs. This is our 3rd software system and by far the easiest and most cost effective that we have used thus far.

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### "Horrible, not ABA friendly. "Totally NOT ABA"" — 1.0/5

> **Alicia** | *24 May 2020* | Medical Practice | Recommendation rating: 0.0/10
> 
> **Pros**: There is absolutely nothing great or even good about this product.
> 
> **Cons**: There is absolutely no way this platform was created by anyone that knows anything about ABA. It is not used friendly, there are so few features to be able to analyze data (you know, Applied behavior Analysis\!? THe graphs it creates are extremely low quality and do not allow for any form of analysis that would be helpful in making informed decisions about treatment. It takes an unbelievable amount of time to input goals and treatment plans into this system, and if you need to change something, you must erase and start over. I have used two other platforms including Central Reach and Catalyst and I didn't love either until I was forced to use this system. I would pay to have either one of those back at this point. There are features that seem cool, like being able to select different types of prompts used, but get this\! You can not even see that information anywhere\! So it is just a bunch of pretty things that do nothing for an behavior analyst except confuse RBT's and get incorrect data because of it. THis all affects the clients who are relying on us for accurate data collection to make informed choices about their care. We hav reached out to TABA for help that they promised in the contract they would give if there were services we needed, to no avail.

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### "Review for TotalABA" — 4.0/5

> **Emma** | *22 October 2019* | Mental Health Care | Recommendation rating: 9.0/10
> 
> **Pros**: I like how everything is in one place for scheduling, data collection, and programming.
> 
> **Cons**: Sometimes, especially the data collection portion is a little difficult to use, especially when I am adding targets.
> 
> My overall experience has been really positive\!

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### "The best software" — 5.0/5

> **Arianne** | *24 February 2025* | Mental Health Care | Recommendation rating: 3.0/10
> 
> **Pros**: I enjoyed how quick the response team is once you have a problem and how easy it was to navigate
> 
> **Cons**: Honestly I liked everything , everything was easy to navigate through
> 
> My overall experience is amazing and can’t wait to work with this company moving forward

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## Links

- [View on SoftwareAdvice](https://www.softwareadvice.co.uk/software/159112/totalaba)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.softwareadvice.com/medical/totalaba-profile/> |
| en-AU | <https://www.softwareadvice.com.au/software/159112/totalaba> |
| en-GB | <https://www.softwareadvice.co.uk/software/159112/totalaba> |
| en-IE | <https://www.softwareadvice.ie/software/159112/totalaba> |
| en-NZ | <https://www.softwareadvice.co.nz/software/159112/totalaba> |

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