--- description: Review of TaxCloud Software: system overview, features, price and cost information. Get free demos and compare to similar programs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: TaxCloud | Reviews, Pricing & Demos - SoftwareAdvice GB --- Breadcrumb: [Home](/) > [eCommerce Software](/directory/4340/ecommerce/software) > [TaxCloud](/software/158470/taxcloud) # TaxCloud Canonical: https://www.softwareadvice.co.uk/software/158470/taxcloud Page: 1 / 4\ Next: [Next page](https://www.softwareadvice.co.uk/software/158470/taxcloud?page=2) > Calculate, collect, and file your sales tax with ease using TaxCloud. Say no to manual filing and let TaxCloud automate it for you. TaxCloud makes sales tax compliance easy for businesses of all sizes. With over 15 years of experience and the trust of 2,000+ customers, you can rely on TaxCloud to handle your tax needs. Stay on top of economic nexus exposure, boost collection accuracy, and lower audit risk with TaxCloud. Automate your tax reporting and filing to guarantee full compliance with all deadlines and audit requirements. As a Certified Service Provider (CSP) approved by the Streamlined Sales Tax™ Governing Board, TaxCloud offers free services within the SST states, including sales tax returns preparation, filing, and remittance, as well as exemption certificate processing for invoices and sales tax registration for remote sellers. Unlock the benefits of automated sales tax with a free 30-day trial of TaxCloud today. > > Verdict: Rated **3.5/5** by 73 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **3.5/5** | 73 Reviews | | Ease of Use | 3.3/5 | Based on overall reviews | | Customer Support | 3.0/5 | Based on overall reviews | | Value for Money | 3.3/5 | Based on overall reviews | | Features | 3.4/5 | Based on overall reviews | | Recommendation percentage | 50% | (5/10 Likelihood to recommend) | ## About the vendor - **Company**: TaxCloud - **Location**: Norwalk, US - **Founded**: 2008 ## Commercial Context - **Starting Price**: US$19.00 - **Pricing model**: Usage Based (Free version available) (Free Trial) - **Pricing Details**: TaxCloud has two pricing options available: Enhanced Services - A state subsidized service option in our 25 member states. We give our state paid compensation back to our clients so we can be the most cost effective service in the marketplace. Corer Services - A highly flexible service that offers sales tax calculation and reporting. Pricing is metered based on the number of transactions you do in a month starting as low as $10/month. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English - **Available Countries**: United States ## Features - API - Access Controls/Permissions - Activity Dashboard - Ad hoc Reporting - Address Validation - Alerts/Notifications - Audit Management - Audit Trail - Compliance Management - Corporate/Business - Customer Accounts - Data Import/Export - Data Security - Data Synchronisation - Data Verification - Data Visualisation - Document Management - Electronic Filing - Email Reminders - Exception Notification ## Integrations (15 total) - Adobe Commerce - Amazon API Gateway - BigCommerce - Odoo - PrestaShop - QuickBooks Desktop - QuickBooks Online - Sage Intacct - Shopify - Squarespace - Stripe - WebSell - WooCommerce - Xero - Zen Cart ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - Chat ## Category - [eCommerce Software](https://www.softwareadvice.co.uk/directory/4340/ecommerce/software) ## Related Categories - [eCommerce Software](https://www.softwareadvice.co.uk/directory/4340/ecommerce/software) - [Corporate Tax Software](https://www.softwareadvice.co.uk/directory/4282/corporate-tax/software) - [Sales Tax Software](https://www.softwareadvice.co.uk/directory/4684/sales-tax/software) ## Alternatives 1. [TaxDome](https://www.softwareadvice.co.uk/software/335839/taxdome) — 4.7/5 (3578 reviews) 2. [QuickBooks Online](https://www.softwareadvice.co.uk/software/393202/quickbooks-online) — 4.3/5 (8393 reviews) 3. [Patriot Software](https://www.softwareadvice.co.uk/software/3746/patriot-pay) — 4.8/5 (3640 reviews) 4. [QuickBooks Payroll](https://www.softwareadvice.co.uk/software/5300/quickbooks-payroll) — 4.4/5 (975 reviews) 5. [Gusto](https://www.softwareadvice.co.uk/software/20428/gusto) — 4.6/5 (4191 reviews) ## Reviews ### "This is very easy to use" — 5.0/5 > **GARY** | *6 March 2018* | Building Materials | Recommendation rating: 9.0/10 > > **Pros**: The best is it is up to date in all city and local taxes that can change in an instance. We saved some money from a local tax that had expired. > > **Cons**: Well, it is something that you could probably get through local and state offices , but if you do enough business it is almost free. ----- ### "Solid Tax Automation / OMS & Ecommerce Partnership = Awesome Retailer Benefits" — 5.0/5 > **Mary** | *2 December 2024* | Computer Software | Recommendation rating: 10.0/10 > > **Pros**: Ability Commerce elected to partner with TaxCloud to offer Ability OMS and Web Store clients great tax automation value. Ability Commerce clients love the value of TaxCloud vs. alternatives on the market. Per an Ability OMS client… “Huge time savings—managing sales tax went from two weeks a month to just one day.” Great application integration support. During the integration work by Ability Commerce to integrate Ability OMS with TaxCloud, our questions were responded to quickly by knowledgeable staff. Seamless integration between TaxCloud and Ability OMS ensures all transactions are covered. Productive partnership between TaxCloud and Ability Commerce from the start is a good thing for our mutual clients\! > > **Cons**: Nothing here\! We would love to see TaxCloud add automation for Canadian tax, etc. We look forward to it being a future roadmap item for consideration. ----- ### "Shady and Unsupportive Operation - Avoid" — 2.0/5 > **Brent** | *3 May 2021* | Computer Software | Recommendation rating: 0.0/10 > > **Pros**: Before their pricing model changed, it was a perfect solution for small companies who needed just the basics of sales tax support. It was fairly easy to integrate, and reported accurately. > > **Cons**: I have no cons about the software itself, just the company. Their pricing model changed in January 2021 from a free model under one of their plans to a paid model. They notified clients in December that would be happening. However, I called and spoke with one of their support agents (when you actually COULD call someone) and asked if my plan would also be changing to a charged model. He told me "I don't believe your plan will be changing, but I'll ask about it and get back to you through email if it is." I never heard back. Then in March I got hit for a bill. I immediately contacted support and was told that yes, my plan was now charged a monthly fee. I immediately closed the account. Then, I got hit with another monthly charge in April because my site had 7 (SEVEN) API calls towards the end of March before the account was closed. After writing support for a refund, the exact reply from their finance department was, "We can not issue refunds for services rendered." > > While the actual software works fine, I absolutely cannot recommend a company that treats their customers like this. I feel like we got the bait and switch treatment and their staff was not entirely forthcoming about the pricing changes, and instead of treating my company like a valued customer they coldly shut us down for the sake of two months worth of charges with a single sentence: "We can not issue refunds for services rendered." When our business picks up again after COVID eases up, we'll be using a different service, even if it costs more. Support and customer service really matters, and TaxCloud severely lacks it. This entire experience shows me that they care more about their monthly charges than keeping satisfied customers. ----- ### "TaxCloud Frees Up Time So We Can Focus On Our Business" — 5.0/5 > **John** | *29 March 2023* | Health, Wellness & Fitness | Recommendation rating: 10.0/10 > > **Pros**: Integrates with our online store and is extremely easy to set use and use.Customer support is outstanding\! You can actually speak with a live person and the staff are extremely knowledgeable and helpful. > > **Cons**: I can't think of anything we don't like about TaxCloud. > > We never have to think about sales taxes - TaxCloud takes care of it for us. ----- ### "Helpful for NonProfits" — 5.0/5 > **Karen** | *8 May 2023* | Religious Institutions | Recommendation rating: 7.0/10 > > **Pros**: Taxcloud makes staying in compliance easy, we have multiple tax codes for Washington state and we don't have to worry about figuring out how to make it work. > > **Cons**: The reports have to be found in TaxCloud and not my WordPress dashboard. ----- Page: 1 / 4\ Next: [Next page](https://www.softwareadvice.co.uk/software/158470/taxcloud?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.co.uk/software/158470/taxcloud) ## This page is available in the following languages | Locale | URL | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | ----- ## Structured Data