About Pointerpro
![Pointerpro Software - Generate reports with flexible content. No rigid PDF templates that cramp your style. Alternate between solid and variable text, graphs, and images, based on your respondent’s answers. You can even add data from other sources to create reports.](https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/ae81a9c2-f7af-4ff3-aea2-9bcdce7f7439.png?auto=format&q=50)
![Pointerpro Software - Generate reports with flexible content. No rigid PDF templates that cramp your style. Alternate between solid and variable text, graphs, and images, based on your respondent’s answers. You can even add data from other sources to create reports.](https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/bac0ffcf-d115-48f9-8c6e-a9e0c72a9e1e.png?auto=format&q=50)
![Pointerpro Software - Generate reports with flexible content. No rigid PDF templates that cramp your style. Alternate between solid and variable text, graphs, and images, based on your respondent’s answers. You can even add data from other sources to create reports.](https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/48ed928c-f942-4c92-ab1e-53226069084a.png?auto=format&q=50)
![Pointerpro Software - Generate reports with flexible content. No rigid PDF templates that cramp your style. Alternate between solid and variable text, graphs, and images, based on your respondent’s answers. You can even add data from other sources to create reports.](https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/9605b2fa-e223-4f23-89b2-6d993916484a.png?auto=format&q=50)
![Pointerpro Software - Generate reports with flexible content. No rigid PDF templates that cramp your style. Alternate between solid and variable text, graphs, and images, based on your respondent’s answers. You can even add data from other sources to create reports.](https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/4d495cfa-f878-42e5-8029-315162db240e.png?auto=format&q=50)
![Pointerpro video](https://img.youtube.com/vi/4yDn1mhRrOg/mqdefault.jpg)
![Pointerpro Software - Generate reports with flexible content. No rigid PDF templates that cramp your style. Alternate between solid and variable text, graphs, and images, based on your respondent’s answers. You can even add data from other sources to create reports. - thumbnail](https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/ae81a9c2-f7af-4ff3-aea2-9bcdce7f7439.png?w=240&h=180&fit=fill&fill=blur&auto=format&q=50)
![Pointerpro Software - Generate reports with flexible content. No rigid PDF templates that cramp your style. Alternate between solid and variable text, graphs, and images, based on your respondent’s answers. You can even add data from other sources to create reports. - thumbnail](https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/bac0ffcf-d115-48f9-8c6e-a9e0c72a9e1e.png?w=240&h=180&fit=fill&fill=blur&auto=format&q=50)
![Pointerpro Software - Generate reports with flexible content. No rigid PDF templates that cramp your style. Alternate between solid and variable text, graphs, and images, based on your respondent’s answers. You can even add data from other sources to create reports. - thumbnail](https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/48ed928c-f942-4c92-ab1e-53226069084a.png?w=240&h=180&fit=fill&fill=blur&auto=format&q=50)
![Pointerpro Software - Generate reports with flexible content. No rigid PDF templates that cramp your style. Alternate between solid and variable text, graphs, and images, based on your respondent’s answers. You can even add data from other sources to create reports. - thumbnail](https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/9605b2fa-e223-4f23-89b2-6d993916484a.png?w=240&h=180&fit=fill&fill=blur&auto=format&q=50)
![Pointerpro Software - Generate reports with flexible content. No rigid PDF templates that cramp your style. Alternate between solid and variable text, graphs, and images, based on your respondent’s answers. You can even add data from other sources to create reports. - thumbnail](https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/4d495cfa-f878-42e5-8029-315162db240e.png?w=240&h=180&fit=fill&fill=blur&auto=format&q=50)
Pointerpro pricing
Pointerpro does not have a free version but does offer a free trial. Pointerpro paid version starts at US$69.00/month.
Alternatives to Pointerpro
Pointerpro Reviews for UK Users
Feature rating
![Ori](https://cdn0.capterra-static.com/profile-images/linkedin/23d225be1315ddda3fff05e5fab38670.jpeg)
- Industry: Management Consulting
- Company size: 11–50 Employees
- Used Weekly for 1-5 months
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Review Source
Definitely recommend.
Really good.
Pros
Strong features, especially for an early stage product. Superb customer service that really helped with the design, implementation, and onboarding.
Cons
Some features can be further developed at future iterations of the product.
Alternatives Considered
Zoho SurveyReasons for Switching to Pointerpro
Better product. Fantastic service. Value for money.- Industry: Professional Training & Coaching
- Company size: 2–10 Employees
- Used Daily for 6-12 months
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Review Source
“Yes, we can do that.”
Pointer Pro has been foundational to the launch of our business, and we look forward to collaborating on the growth of our business and supporting new innovations.
Pros
We have been thoroughly impressed with pointer pros platform and nimble features. We reviewed several other well-known platforms and none could deliver both with robust, calculating abilities and options for creating aesthetic reports. It was the aesthetic options that very much separated pointer pro from the rest. In addition, we were very impressed with pointer pros on boarding process and support of our ideas, helping create a pathway for our success which was crucial.
Cons
Some customer service representatives in the chat lines are either ignorant or lazy. At times, we have been told answers that have been incorrect. This does not apply to [sensitive content hidden] who have been really helpful.
Response from Pointerpro
Hi Scott,
Thank you for your kind words about our platform’s features, aesthetic report options, and onboarding process—we’re thrilled to have contributed to your success.
We’re sorry to hear about your chat support experience. This is the first time we’ve received such feedback, and we’ll use it to ensure all our representatives meet the standard we strive for.
We look forward to continuing to support your business and collaborating on its growth!
Best regards,
Pointerpro Team
- Industry: E-Learning
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Incompetence of Pointerpro
Frustration, anger, disappointment, etc.
Pros
Nothing. There was literally nothing that was positive except their promises.
Cons
Programming competence
Customer service
Quality of product
Cooperative attitude
What went wrong?? It would be much easier to say what went right because the list would be virtually nil while the list of what went wrong would be a dissertation. Thanks to Pointerpro and their incompetence in both software programming and customer service, our company took a significant hit reputation-wise and subsequently financially. Over the last 3 years, Pointerpro consistently produced software that did not function as it was supposed to and promised and consistently denied responsibility or accountability. Our firm is a small one or we would have taken them to court and sued them for their incompetence and damages. It is beyond my comprehension how others who have rated them could have had a positive experience unless their programming was so simple and straightforward that a second year college student could have done it. We have customers who have dropped us and their comments were basically this: "As long as you are working with Pointerpro, we will not do business with you despite the quality of your products". Our product is something that is done online and requires functional programming. I would strongly encourage anyone who has anything beyond a simple software solution to go elsewhere.
- Industry: Human Resources
- Company size: 11–50 Employees
- Used Weekly for 6-12 months
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Review Source
Pointerpro has great features for HR surveys
Pros
Compared to competitors, it has a great user interface, the ability to brand to meet the need, flexibility in pricing models and reliable customer service.
Cons
Nothing in particular. It was a bit complicated changing the settings to feature multiple questions on one page, but once I learnt how it is done, it made sense to me.
Response from Pointerpro
Thank you for your positive feedback on the flexibility, user interface, and our customer service.
- Industry: Professional Training & Coaching
- Company size: 2–10 Employees
- Used Weekly for 1-5 months
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Review Source
Exceptional Value and Service
Overall, I am very pleased with the experience from start to finish. The team follow through on the white-label process was also great. Done is Done and the Pointerpro team stayed with me to make sure we were Done!
Pros
I really appreciate the thoughtful onboarding process and value-added insights [sensitive content hidden] shared as she coached me through the implementation and testing of our first assessment and automated user report.
Cons
The basics can be achieved without much custom code, however, to maximize the professionalism and align the brand image, it required some special code that I would not have been able to do without the Pointerpro team's help.