About Smartsheet

Smartsheet is a work execution platform and collaboration tool with a familiar spreadsheet-like interface that helps teams plan, track, and manage projects in real-time. Smartsheet features include a range of project management tools, such as document and resource management, project reporting, task management, file sharing, and timeline tracking. Smartsheet can help teams standardize a project process, maximize productivity, and improve collaboration with automated workflow options that fit individual work preferences. Within the platform's project management tools, data can be sorted using card, grid, Gantt chart, and calendar view. With a real-time dashboard, teams can track project status, manage resources, and assign tasks to improve overall visibility and work efficiency. Project plan information can be shared with leadership team members and key stakeholders to keep everyone on the same page. Activity log reports and customizable dashboards help ensure that team collaboration is consistent across projects of any size and kind, from software development to marketing plans. With the Smartsheet app, teams can access project information and workflow data while on the go. The mobile app is compatible with iOS and Android devices.
Smartsheet Software - Real-Time Dashboards
Smartsheet Software - Multiple Platform Views
Smartsheet Software - Content Collaboration
Smartsheet Software - Grid View
Smartsheet Software - Card View
Smartsheet Software - Gantt View
Smartsheet video
Smartsheet Software - Real-Time Dashboards - thumbnail
Smartsheet Software - Multiple Platform Views - thumbnail
Smartsheet Software - Content Collaboration - thumbnail
Smartsheet Software - Grid View - thumbnail
Smartsheet Software - Card View - thumbnail

Smartsheet pricing

Smartsheet does not have a free version but does offer a free trial. Smartsheet paid version starts at US$9.00/month.

Starting Price:
US$9.00/month
Free Version:
No
Free trial:
Yes

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Smartsheet Reviews for UK Users

Feature rating

Value for Money
4.4
Functionality
4.3
Ease of Use
4.3
Customer Support
4.3
5 reviews of 3,411 View all reviews
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Otilde
  • Industry: Information Technology & Services
  • Company size: 1,001–5,000 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
4
Functionality
4
Ease of Use
4
Customer Support
4

4
Reviewed on 30/09/2024

Smartsheet: Project Planning Reinvented

It is very flexible, enabling one to have a personalized order of work and flow, which may suit a certain design project.

Pros

With Smartsheet, you can easily create and manage projects, track progress, and collaborate with team members in real-time. One of the most powerful features of Smartsheet is its critical path highlighting feature. It makes it much easier for you to notice any issues early and try to sort them out. Smartsheet is an online tool, so clients, you, and your team members can use Smartsheet from any location and at any time.

Cons

Unfortunately, in Gantt chart view, there are limited possibilities to customize the task dependencies. Availability features of allocating various resources do not incorporate part-time availability well enough.

Renee
  • Industry: Human Resources
  • Company size: 501–1,000 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
4
Functionality
4
Ease of Use
4
Customer Support
3

4
Reviewed on 01/01/2025

Fast & efficient. Competitively priced.

We implemented smartsheet almost 2 years ago & haven't found any reason to change to any other project management software. I recommend smartsheet to my colleges because it's reasonably priced, faster & more efficient then thee software we were using prior to Smartsheet.

Pros

Switching to this project management software was simply painless! Easily coverts workflow request forms & workflow audimations. Best feature was probably the free trial. By the time our free trial ended we had really become familiar with the software & had really started to depend on it. So purchasing the software was a no-brainer.

Cons

The thing that I am most concerned about is the lack of security built into this software. I also found that after signing up for the free trial I received a lot of spam emails from smartsheet. I didn't want to block them because I was very interested in purchasing the product.

Tanya
  • Industry: Design
  • Company size: Self Employed
  • Used Daily for 1+ year
  • Review Source
Value for Money
1
Functionality
1
Ease of Use
5
Customer Support
1

2
Reviewed on 08/01/2025

Not the best option for project management

I honestly wouldn't recommend it from my experience (sorry!) for use with a team. The pro plan might offer more features but I'm not aware exactly how much better it would be. It might be useful if you need a simple free option for managing your own tasks but for project management with other team members and departments it's not the one.

Pros

It had basic project management tools that allowed different team members to provide updates on tasks.

Cons

It has so much less functionality that other project management tools such as Asana or Trello. It's worth mentioning our team was using the free plan with only the manager on the basic plan. But there are other free software out there that do a much better job.

Jace
  • Industry: Information Technology & Services
  • Company size: 51–200 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
3
Customer Support
5

5
Reviewed on 16/10/2024

Best PM Tool Available

I used this a few years ago as a PM and I wish that I could have it at my current role. I have used many different tools, some good and some awful, but if I had 1 choice, it would be Smartsheets.

Pros

This is the best tool I have used as a Project Manager. There are so many features that I could write about, but most importantly you will not need additional tools/software to track projects. The ability to track a project, update timelimes based on missed deadlines, share with a customer and have a live document is so important for a successful project.

Cons

It is expensive. There is also a learning curve. I would say for beginner level use and just navigating around, it is very user friendly. But like Excel, there are so many things it is capable of and it takes time to figure them out.

Juliet
  • Industry: Legislative Office
  • Company size: 1,001–5,000 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
4
Functionality
4
Ease of Use
4
Customer Support
4

4
Reviewed on 27/01/2025

Simple project management software suitable for beginners

Easy to use and helps to keep track of projects and plan. Enabled me to get the team using a central project management facility.

Pros

Ease of use. My direct colleagues are not IT-savvy, do not come from project management or analytical backgrounds. Some can't even use Excel. Smartsheet is simple to use and I have been able to create help and tutorial videos that have enabled both them and other users across the organization to get started with the software.

Cons

I would like it to have more simple views like Trello as this would enable me to "sell" it more easily to those who are not used to computer-based work.

Alternatives Considered

Jira, Trello, monday.com and Asana

Reasons for Switching to Smartsheet

Ease of use and allowed by government organisation

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