About Smartsheet












Smartsheet pricing
Smartsheet does not have a free version but does offer a free trial. Smartsheet paid version starts at US$9.00/month.
Alternatives to Smartsheet
Smartsheet Reviews for UK Users
Feature rating

- Industry: Information Technology & Services
- Company size: 1,001–5,000 Employees
- Used Daily for 1+ year
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Review Source
Smartsheet: Project Planning Reinvented
It is very flexible, enabling one to have a personalized order of work and flow, which may suit a certain design project.
Pros
With Smartsheet, you can easily create and manage projects, track progress, and collaborate with team members in real-time. One of the most powerful features of Smartsheet is its critical path highlighting feature. It makes it much easier for you to notice any issues early and try to sort them out. Smartsheet is an online tool, so clients, you, and your team members can use Smartsheet from any location and at any time.
Cons
Unfortunately, in Gantt chart view, there are limited possibilities to customize the task dependencies. Availability features of allocating various resources do not incorporate part-time availability well enough.
- Industry: Human Resources
- Company size: 501–1,000 Employees
- Used Daily for 1+ year
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Review Source
Fast & efficient. Competitively priced.
We implemented smartsheet almost 2 years ago & haven't found any reason to change to any other project management software. I recommend smartsheet to my colleges because it's reasonably priced, faster & more efficient then thee software we were using prior to Smartsheet.
Pros
Switching to this project management software was simply painless! Easily coverts workflow request forms & workflow audimations. Best feature was probably the free trial. By the time our free trial ended we had really become familiar with the software & had really started to depend on it. So purchasing the software was a no-brainer.
Cons
The thing that I am most concerned about is the lack of security built into this software. I also found that after signing up for the free trial I received a lot of spam emails from smartsheet. I didn't want to block them because I was very interested in purchasing the product.
- Industry: Financial Services
- Company size: 501–1,000 Employees
- Used Weekly for 2+ years
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Review Source
A workforce product that is suitable for most organizations
Their sales team have become more aggressive over the years. While the product has worked well after the initial implementation, we still have gripes with their support team from time to time.
Pros
The user interface is well designed to give our users an easy learning curve. It did not take our users long to figure out how to navigate within the system and we received positive feedbacks. It's also easy to customize each user's dashboards so that they can have a tailored look.
Cons
The overall implementation took much longer than expected. We were sold a product that was supposedly easy to configure and implement, but instead got one with many technical issues during implementation. Their support was not all that helpful, and we ended up paying extra to have a third party to help us with the implementation.
- Industry: Information Technology & Services
- Company size: 51–200 Employees
- Used Daily for 1+ year
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Review Source
Best PM Tool Available
I used this a few years ago as a PM and I wish that I could have it at my current role. I have used many different tools, some good and some awful, but if I had 1 choice, it would be Smartsheets.
Pros
This is the best tool I have used as a Project Manager. There are so many features that I could write about, but most importantly you will not need additional tools/software to track projects. The ability to track a project, update timelimes based on missed deadlines, share with a customer and have a live document is so important for a successful project.
Cons
It is expensive. There is also a learning curve. I would say for beginner level use and just navigating around, it is very user friendly. But like Excel, there are so many things it is capable of and it takes time to figure them out.
- Industry: Construction
- Company size: 11–50 Employees
- Used Daily for 1+ year
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Review Source
Useful tool
Good product for reports and project tracking
Pros
Can use it for so many different things.
Cons
Would like more customizations and sometimes the automations don't work
Alternatives Considered
Microsoft ExcelReasons for Choosing Smartsheet
Not enough options and not easy to use. Confusing interface and options.Switched From
The Customer FactorReasons for Switching to Smartsheet
Smartsheet's is easier and better suited for the needsRelated categories
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