About Smartsheet

Smartsheet is a work execution platform and collaboration tool with a familiar spreadsheet-like interface that helps teams plan, track, and manage projects in real-time. Smartsheet features include a range of project management tools, such as document and resource management, project reporting, task management, file sharing, and timeline tracking. Smartsheet can help teams standardize a project process, maximize productivity, and improve collaboration with automated workflow options that fit individual work preferences. Within the platform's project management tools, data can be sorted using card, grid, Gantt chart, and calendar view. With a real-time dashboard, teams can track project status, manage resources, and assign tasks to improve overall visibility and work efficiency. Project plan information can be shared with leadership team members and key stakeholders to keep everyone on the same page. Activity log reports and customizable dashboards help ensure that team collaboration is consistent across projects of any size and kind, from software development to marketing plans. With the Smartsheet app, teams can access project information and workflow data while on the go. The mobile app is compatible with iOS and Android devices.
Smartsheet Software - Real-Time Dashboards
Smartsheet Software - Multiple Platform Views
Smartsheet Software - Content Collaboration
Smartsheet Software - Grid View
Smartsheet Software - Card View
Smartsheet Software - Gantt View
Smartsheet video
Smartsheet Software - Real-Time Dashboards - thumbnail
Smartsheet Software - Multiple Platform Views - thumbnail
Smartsheet Software - Content Collaboration - thumbnail
Smartsheet Software - Grid View - thumbnail
Smartsheet Software - Card View - thumbnail

Smartsheet pricing

Smartsheet does not have a free version but does offer a free trial. Smartsheet paid version starts at US$9.00/month.

Starting Price:
US$9.00/month
Free Version:
No
Free trial:
Yes

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Smartsheet Reviews for UK Users

Feature rating

Value for Money
4.4
Functionality
4.3
Ease of Use
4.3
Customer Support
4.3
5 reviews of 3,412 View all reviews
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  • Industry: Information Technology & Services
  • Company size: 1,001–5,000 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
4
Functionality
4
Ease of Use
4
Customer Support
4

4
Reviewed on 30/09/2024

Smartsheet: Project Planning Reinvented

It is very flexible, enabling one to have a personalized order of work and flow, which may suit a certain design project.

Pros

With Smartsheet, you can easily create and manage projects, track progress, and collaborate with team members in real-time. One of the most powerful features of Smartsheet is its critical path highlighting feature. It makes it much easier for you to notice any issues early and try to sort them out. Smartsheet is an online tool, so clients, you, and your team members can use Smartsheet from any location and at any time.

Cons

Unfortunately, in Gantt chart view, there are limited possibilities to customize the task dependencies. Availability features of allocating various resources do not incorporate part-time availability well enough.

Renee
  • Industry: Human Resources
  • Company size: 501–1,000 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
4
Functionality
4
Ease of Use
4
Customer Support
3

4
Reviewed on 01/01/2025

Fast & efficient. Competitively priced.

We implemented smartsheet almost 2 years ago & haven't found any reason to change to any other project management software. I recommend smartsheet to my colleges because it's reasonably priced, faster & more efficient then thee software we were using prior to Smartsheet.

Pros

Switching to this project management software was simply painless! Easily coverts workflow request forms & workflow audimations. Best feature was probably the free trial. By the time our free trial ended we had really become familiar with the software & had really started to depend on it. So purchasing the software was a no-brainer.

Cons

The thing that I am most concerned about is the lack of security built into this software. I also found that after signing up for the free trial I received a lot of spam emails from smartsheet. I didn't want to block them because I was very interested in purchasing the product.

Karl
  • Industry: Financial Services
  • Company size: 501–1,000 Employees
  • Used Weekly for 2+ years
  • Review Source
Value for Money
3
Functionality
5
Ease of Use
5
Customer Support
3

3
Reviewed on 31/01/2025

A workforce product that is suitable for most organizations

Their sales team have become more aggressive over the years. While the product has worked well after the initial implementation, we still have gripes with their support team from time to time.

Pros

The user interface is well designed to give our users an easy learning curve. It did not take our users long to figure out how to navigate within the system and we received positive feedbacks. It's also easy to customize each user's dashboards so that they can have a tailored look.

Cons

The overall implementation took much longer than expected. We were sold a product that was supposedly easy to configure and implement, but instead got one with many technical issues during implementation. Their support was not all that helpful, and we ended up paying extra to have a third party to help us with the implementation.

Jace
  • Industry: Information Technology & Services
  • Company size: 51–200 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
3
Customer Support
5

5
Reviewed on 16/10/2024

Best PM Tool Available

I used this a few years ago as a PM and I wish that I could have it at my current role. I have used many different tools, some good and some awful, but if I had 1 choice, it would be Smartsheets.

Pros

This is the best tool I have used as a Project Manager. There are so many features that I could write about, but most importantly you will not need additional tools/software to track projects. The ability to track a project, update timelimes based on missed deadlines, share with a customer and have a live document is so important for a successful project.

Cons

It is expensive. There is also a learning curve. I would say for beginner level use and just navigating around, it is very user friendly. But like Excel, there are so many things it is capable of and it takes time to figure them out.

Jenna
  • Industry: Construction
  • Company size: 11–50 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Functionality
4
Ease of Use
4
Customer Support
5

5
Reviewed on 03/02/2025

Useful tool

Good product for reports and project tracking

Pros

Can use it for so many different things.

Cons

Would like more customizations and sometimes the automations don't work

Alternatives Considered

Microsoft Excel

Reasons for Choosing Smartsheet

Not enough options and not easy to use. Confusing interface and options.

Switched From

The Customer Factor

Reasons for Switching to Smartsheet

Smartsheet's is easier and better suited for the needs

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