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description: Review of Naylor AMS Software: system overview, features, price and cost information. Get free demos and compare to similar programs.
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title: Naylor AMS | Reviews, Pricing & Demos - SoftwareAdvice GB
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# Naylor AMS

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> Naylor AMS is a cloud-based association management software designed for small and midsize companies. It offers application management, membership management, job boards, dues management and website management functionalities within a suite. &#10;&#10;Naylor AMS features website content management, which allows web administrators to create business websites using default templates. Users can also include a member portal for customers to save their credit and debit card details. &#10;&#10;The product offers membership management which enables users to create member profiles with information such as phone numbers, transaction histories and invoices. It also enables users to manage fee structures, member types and renewals. Users can send automated email reminders with messages about as late fees and membership renewals using stored contacts. &#10;&#10;Naylor AMS is available in a variety of pricing plans.
> 
> Verdict: Rated **4.1/5** by 38 users. Top-rated for **Likelihood to recommend**.

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## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.1/5** | 38 Reviews |
| Ease of Use | 3.8/5 | Based on overall reviews |
| Customer Support | 4.2/5 | Based on overall reviews |
| Value for Money | 4.0/5 | Based on overall reviews |
| Features | 3.6/5 | Based on overall reviews |
| Recommendation percentage | 70% | (7/10 Likelihood to recommend) |

## About the vendor

- **Company**: Naylor Association Solutions
- **Founded**: 1969

## Commercial Context

- **Starting Price**: US$195.00
- **Pricing model**: Flat Rate
- **Pricing Details**: All inclusive with support and training.
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: English
- **Available Countries**: Canada, United States

## Features

- API
- Access Controls/Permissions
- Activity Dashboard
- Activity Tracking
- Alerts/Notifications
- Application Management
- Approval Process Control
- Attendance Tracking
- Chapter Management
- Collaboration Tools
- Committee Management
- Communication Management
- Contact Database
- Contact Management
- Content Library
- Content Management
- Content Publishing Options
- Credit Card Processing
- Customisable Branding
- Customisable Forms

## Integrations (10 total)

- BigCommerce
- Constant Contact
- Higher Logic Thrive
- HubSpot Marketing Hub
- Mailchimp
- Path LMS
- QuickBooks Online Advanced
- Sibyl
- Sibyl IoT
- SurveyMonkey

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat

## Category

- [Membership Management Software](https://www.softwareadvice.co.uk/directory/4395/membership-management/software)

## Related Categories

- [Membership Management Software](https://www.softwareadvice.co.uk/directory/4395/membership-management/software)
- [Association Management Software](https://www.softwareadvice.co.uk/directory/447/association-management/software)
- [Content Management Systems](https://www.softwareadvice.co.uk/directory/4543/cms/software)

## Alternatives

1. [Daxko Operations](https://www.softwareadvice.co.uk/software/73761/daxko-operations) — 4.5/5 (168 reviews)
2. [StarChapter](https://www.softwareadvice.co.uk/software/155218/starchapter) — 4.2/5 (645 reviews)
3. [Mindbody](https://www.softwareadvice.co.uk/software/188104/mindbody) — 4.0/5 (2982 reviews)
4. [Brilliant Directories](https://www.softwareadvice.co.uk/software/128110/brilliant-directories) — 4.8/5 (803 reviews)
5. [GrowthZone](https://www.softwareadvice.co.uk/software/23362/memberzone) — 4.4/5 (276 reviews)

## Reviews

### "Outstanding Experience in All Aspects" — 5.0/5

> **Christine** | *9 March 2017* | Events Services | Recommendation rating: 10.0/10
> 
> **Pros**: Easy of use for staff and membership, communication and expectations from Timberlake to us\!
> 
> **Cons**: There isn't anything that we dislike.  We are having some learning lumps because we were so used to working with our old system.  Like anything new, we have to become more accustomed to the new system and how to do things.
> 
> PACE made the decision to migrate from our current platform to something that was more user friendly for our staff and our members.  We were also looking for a platform that could save us money as well since we are a non-profit.  From the moment we viewed Timberlake, we knew it was the system for our Association.  There was far less programming on our side and the ease of use when adding events, removing events, adding members, etc. was unbelievable,  The implementation process was relatively painless.  The last time we switched platforms, it took us 6 months.  While we did have a quick turn with Timberlake, we were able to complete the migration in 3 months\!  What's even more astonishing is that Timberlake did the bulk of the heavy lifting and communicated progress every step of the way.  They made the implementation process so easy for us and even after we launched, they have been there to hold our hand as we train our staff and our members.  We are only 2 months into our live launch, but we have been so happy that we made this move\!  From the contract negotiations, to implementation, training and finally launch, I have nothing but positive things to say\!  First rate organization and team\!

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### "Nice to be organized\!" — 4.0/5

> **Beth** | *16 October 2019* | Construction | Recommendation rating: 8.0/10
> 
> **Pros**: It's nice to have all of our member information in one place that everyone can access.  And, it's safe\!
> 
> **Cons**: We thought the event module would help us, but it doesn't work for our types of events.
> 
> Very helpful staff.

-----

### "Unsatisfied" — 2.0/5

> **Mark** | *16 October 2019* | Government Relations | Recommendation rating: 0.0/10
> 
> **Pros**: It was supposed to be a dynamic product that would adapt with customer feedback and connect with our publications work with Naylor.
> 
> **Cons**: This was an off the self solution that had little to no customization for our association and our members. &#10;&#10;The website solution has not changed in the past 4 years, despite an ever changing marketplace.
> 
> We have built workarounds, and worse, accepted the limits of this software. Both on the database side and the website side.

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### "A Review of Naylor AMS Formerly Timberlake" — 5.0/5

> **Cassandra** | *10 April 2019* | Education Management | Recommendation rating: 8.0/10
> 
> **Pros**: We like the easy of using the system the most. It is very intuitive and updates are being made all the time.
> 
> **Cons**: Not having a functional certification database option is what we dislike the most.

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### "Review of Naylor" — 4.0/5

> **Julia** | *16 April 2019* | Government Relations | Recommendation rating: 8.0/10
> 
> **Pros**: It is intuitive, has good customer support and a great users group.
> 
> **Cons**: Paying for and the time it takes for enhancements/changes.
> 
> It's a complete membership management platform with good event registration.

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## Links

- [View on SoftwareAdvice](https://www.softwareadvice.co.uk/software/157000/timberlake)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.softwareadvice.com/membership-management/timberlake-profile/> |
| en-AU | <https://www.softwareadvice.com.au/software/157000/timberlake> |
| en-GB | <https://www.softwareadvice.co.uk/software/157000/timberlake> |
| en-IE | <https://www.softwareadvice.ie/software/157000/timberlake> |
| en-NZ | <https://www.softwareadvice.co.nz/software/157000/timberlake> |

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