About Keap
Keap pricing
Keap does not have a free version but does offer a free trial. Keap paid version starts at US$79.00/month.
Alternatives to Keap
Keap Reviews for UK Users
Feature rating
- Industry: Graphic Design
- Company size: Self Employed
- Used Weekly for 6-12 months
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Review Source
Great for an all-in-one service
I had some great help with getting everything set up and I find the email automation system quite easy to use and understand, which is great as it has gotten me to do a lot more with automation. I have the email lists integrated onto my website optin forms and it's quite simple to see who takes action on the emails that are sent in the automation sequence.
Pros
I love that I can segment my clients into different groups to email them directly from Keap, and also do the same with prospective clients and past clients. Having everything in one place makes my life so much easier and streamlined and has encouraged me to do even more than I was before in regards to client communication.
Cons
I had some issues at first with the Keap phone number, but they did get it fixed, although it took quite a while. The one thing that I am missing right now with them is recurring invoicing because I would have to be the one to enter the client's credit card information in order to do that here, so I am still using another product for that.
- Industry: Retail
- Company size: 51-200 Employees
- Used Daily for 2+ years
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Review Source
I love Infusionsoft
I have enjoyed using Infusionsoft for 4 years. It is a great value for what you get. Onboarding is costly but monthly fees are reasonable. Support is mostly provided by 3rd parties.
Pros
Easy to use.
I can create Campaigns and email marketing
Does a great job of segmenting customers
Cons
Search options are limited
Onboarding costs are high
Response from Keap
Bob,
Thank you so much for the high marks and your valuable feedback! So glad to hear the power of the product is beneficial to you and your business!
All the best,
Paige, Social Media Specialist at Keap
- Industry: Fine Art
- Company size: 2-10 Employees
- Used Daily for 2+ years
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Review Source
Large learning curve for Keap
Once you learn all the features you see how powerful and helpful this software can be.
Pros
The pipeline feature and the ease of moving customers through the pipeline for various actions to occur.
Cons
Without an outside company guiding us there was a large learning curve to learn all of the features.
Alternatives Considered
KartraReasons for Choosing Keap
Suggestion of another marketing company we were working with.Reasons for Switching to Keap
Strong recommendation from an outside marketing company we were working with.Response from Keap
Hi Tammy,
Thank you so much for taking the time to leave a review. We're happy to hear that Keap's features have assisted with your customer journey. I will share your feedback about the learning curve with our software with the right teams here so we can work to create a simpler experience for our customers. I encourage you to check out our educational resources on our website and lean on our team when you have any specific questions.
- Industry: Education Management
- Company size: 11-50 Employees
- Used Weekly for 2+ years
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Review Source
Came to Keap for Price. Leaving because not keeping up with our needs.
Customer support is really good with Keap. I do appreciate that. When we moved from HubSpot, I really missed the features they provided--just simple things but when adding a photo to a campaign, I could see a thumbnail. With Keap, you always have to know the exact name of the image, etc. Keap needs to update the site to make it more robust and intuitive like their competitors.
Pros
Have been using Infusionsoft ---> Keap for 6+ years. We initially moved from HubSpot to Infusionsoft simply because HubSpot was too expensive for the size of our company or what we were looking to accomplish with simple campaigns.
Cons
I feel like Keap has not stayed on the cutting edge--seems a little behind the times now, honestly. We're looking at Klaviyo now and it seems like their campaigns, analytics and action sets will be easier to execute.
Alternatives Considered
KlaviyoReasons for Choosing Keap
Price brought us to Infusionsoft (Keap).Reasons for Switching to Keap
We will probably be switching from Keap to Klaviyo.Response from Keap
Hi Colette,
Thank you so much for taking the time to leave a review. We're glad to hear that Keap has been an affordable solution for your business, but I am sorry that you feel our product has not stayed on the cutting edge. Our product team consistently has new updates in the works, and we are always working to ensure that we are making the user experience easier for our customers.
- Industry: E-Learning
- Company size: 51-200 Employees
- Used Daily for 2+ years
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Review Source
Keap - A Multi-Faceted Platform Tailored to Your Business' Needs
Very positive. If I have questions I tend to get answers quickly with the many way to contact Keap and their support staff. Their CS team is very knowledgeable and do a great job of running our requests up the ladder if they cannot assist us themselves.
Pros
Keap is very customizeable and adaptable for our needs. Over the years there have been many "value added" upgrades that have helped our company accomplish the goals we have.
Cons
On a rare occasion when you are running a massive export of info, it can bog down Keap's bandwidth to send out mail that is scheduled, but I don't thinks that's limited to Keap. I think you are going to get that anywhere you take such action. All in all, it's an extreme rarity to run into such issue in my multi-year experience with the software.
Response from Keap
Hi Jordan,
Thank you so much for taking the time to leave a review. We're glad to hear that Keap meets all of your business needs and that our customer support team has been able to assist with all of your questions.
