--- description: Review of ServiceTitan Software: system overview, features, price and cost information. Get free demos and compare to similar programs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: ServiceTitan | Reviews, Pricing & Demos - SoftwareAdvice GB --- Breadcrumb: [Home](/) > [Field Service Mobile Apps Software](/directory/1875/mobile-app/software) > [ServiceTitan](/software/155551/servicetitan) # ServiceTitan Canonical: https://www.softwareadvice.co.uk/software/155551/servicetitan Page: 1 / 14\ Next: [Next page](https://www.softwareadvice.co.uk/software/155551/servicetitan?page=2) > ServiceTitan is a cloud and mobile-based platform for residential and commercial field service businesses. The solution helps boost team productivity and deliver real-time insights. ServiceTitan supports technicians handling operations in irrigation, commercial septic, water treatment, audio/visual, commercial locksmith, HVAC, plumbing, construction, electrical, garage door, chimney sweep and related industries. KEy features include dispatching, call recording, automated checklists and more. > > Verdict: Rated **4.3/5** by 323 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.3/5** | 323 Reviews | | Ease of Use | 4.1/5 | Based on overall reviews | | Customer Support | 4.0/5 | Based on overall reviews | | Value for Money | 3.8/5 | Based on overall reviews | | Features | 4.2/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: ServiceTitan - **Location**: Glendale, US - **Founded**: 2012 ## Commercial Context - **Pricing model**: Per User - **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English - **Available Countries**: Australia, Canada, United States ## Features - API - Accounting - Accounting Integration - Activity Dashboard - Activity Tracking - Alerts/Notifications - Appointment Scheduling - Audit Trail - Automated Scheduling - Availability Management - Bid Management - Billing & Invoicing - Budget Tracking - Budgeting/Forecasting - CAD Tools - CRM - Calendar Management - Calendar/Reminder System - Change Order Management - Chemical Usage Tracking ## Integrations (15 total) - Azuga Fleet - Birdeye - Broadly - ClearPathGPS - FreshLime - GPS Insight - Google Maps - One Step GPS - Podium - QuickBooks Online Advanced - ReviewBuzz - Sage Intacct - Smart Fleet - Zubie - pulseM ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - Chat ## Category - [Field Service Mobile Apps Software](https://www.softwareadvice.co.uk/directory/1875/mobile-app/software) ## Related Categories - [Field Service Mobile Apps Software](https://www.softwareadvice.co.uk/directory/1875/mobile-app/software) - [Cleaning Company Software](https://www.softwareadvice.co.uk/directory/613/maid-service/software) - [Construction Software](https://www.softwareadvice.co.uk/directory/4133/construction/software) - [Construction Management Apps Software](https://www.softwareadvice.co.uk/directory/1722/best-apps/software) - [Scheduling Software](https://www.softwareadvice.co.uk/directory/4738/scheduling/software) ## Alternatives 1. [Jobber](https://www.softwareadvice.co.uk/software/3660/jobber-lawncare) — 4.6/5 (1417 reviews) 2. [FieldPulse](https://www.softwareadvice.co.uk/software/109782/fieldpulse) — 4.6/5 (400 reviews) 3. [Housecall Pro](https://www.softwareadvice.co.uk/software/7729/housecall) — 4.7/5 (2736 reviews) 4. [BuildOps](https://www.softwareadvice.co.uk/software/426830/buildops) — 4.5/5 (149 reviews) 5. [Service Fusion](https://www.softwareadvice.co.uk/software/5783/service-fusion) — 4.3/5 (289 reviews) ## Reviews ### "ST- Honest review" — 5.0/5 > **Logan** | *1 October 2025* | Electrical/Electronic Manufacturing | Recommendation rating: 8.0/10 > > **Pros**: Probably the best thing is the customer support. I appreciate that I can call at any time and get the help/advice I need. I also appreciate the opportunities for growth both personally and professionally. > > **Cons**: The biggest issue I have with ST is that some of thier features are very laggy, and are not able to be changed. There are different parts of ST that would be super helpful if it can be changed to fit our companys style/processes, but are unable to be. Also they always are trying to get you to spend more money. > > Overall it has been great. ST has transformed our company, and has helped up define processes and procedures, and work more efficiently. ----- ### "I would highly recommend Service Titan" — 5.0/5 > **Heather** | *5 March 2026* | Construction | Recommendation rating: 9.0/10 > > **Pros**: The customer service particularly that of \[sensitive content hidden\]- We have had several CSM, but \[sensitive content hidden\] is by far the best of the best. She is there when you need her and continues to support Lakeside thru their journey\! > > **Cons**: The response time on technical issues, I understand that we are not the only business needing assistance but there are times when errors or issues come up that must be corrected on the back side of things, and the delay in this sometimes outs us at a standstill. > > My overall experience has been good; they have some great people that work at Service Titan, I have been fortunate to work with several of them\! ----- ### "Super Happy Customer\!" — 5.0/5 > **Pamela** | *3 April 2025* | Construction | Recommendation rating: 10.0/10 > > **Pros**: Customer support is superlative\! Privileged to be a part of their product advisory group seeing new ideas, sharing thoughts and suggesting new things that are actually considered. They care about the users. > > **Cons**: Needing custom reporting across areas within ServiceTitan that currently isn't available although they are working on it. > > Great\!\! Customer service is still amazing and they are ever evolving to their users. ----- ### "Hate to love it, Love to hate it." — 3.0/5 > **Verified Reviewer** | *11 February 2026* | Electrical/Electronic Manufacturing | Recommendation rating: 8.0/10 > > **Pros**: ServiceTitan is a robust software platform because it unifies scheduling, dispatching, invoicing, payments, and reporting in one cloud-based system designed specifically for home service and trades businesses, which streamlines operations end-to-end and supports both office staff and field technicians efficiently > > **Cons**: ServiceTitan’s support feels slow, unresponsive, and disorganized, with tickets dragging on for weeks, repeated escalations, and limited follow‑through, which is especially painful when complex glitches, billing problems, or onboarding issues are blocking day‑to‑day operations. > > It's very much a love-hate relationship. Like Pizza and ice cream when you're on a strict diet and lactose-intolerant. ----- ### "The Titan of Service, ServiceTitan" — 5.0/5 > **Lisa** | *26 February 2026* | Consumer Services | Recommendation rating: 10.0/10 > > **Pros**: I use ServiceTitan for everything from taking the phone call to creating the job to dispatching my techs to accepting payments and batching over to QBO. Their reports also help to keep me updated on unsold estimates and sales for my techs. I feel my information is secure and have no worries of my customer's information being hacked. > > **Cons**: I only say this because it was hard at first on getting hands on support through customer service, but after that I find customer support to be helpful when I do have questions or issues to arise. > > Overall I would recommend this product to anyone who runs a HVAC company or service industry company and want to stay on top of your business and customers. ----- Page: 1 / 14\ Next: [Next page](https://www.softwareadvice.co.uk/software/155551/servicetitan?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.co.uk/software/155551/servicetitan) ## This page is available in the following languages | Locale | URL | | de | | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | | fr | | ----- ## Structured Data