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description: Review of Oracle CRM On Demand Software: system overview, features, price and cost information. Get free demos and compare to similar programs.
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title: Oracle CRM On Demand | Reviews, Pricing & Demos - SoftwareAdvice GB
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# Oracle CRM On Demand

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> Oracle CRM On Demand is a cloud-based suite containing integrated, business applications that enable organizations to make decisions and manage costs of operations. The suite includes customer relationship management (CRM) solution designed to help sales, service and marketing departments make information-driven decisions and manage costs and performance. It helps streamline business processes and allows key divisions to draw references from the same source of data.&#10;&#10;&#10;Sales applications include sales force automation, sales order management and channel management. Marketing applications include marketing automation, marketing resource management and tradeshow management. Service applications include customer service, field service, call center and self-service.&#10;&#10;&#10;Oracle CRM On Demand also consists of applications for managing operations related to services, finance, human capital, project portfolio and supply chain.&#10;&#10;&#10;Support is available through an online knowledge base and via phone.
> 
> Verdict: Rated **4.4/5** by 31 users. Top-rated for **Likelihood to recommend**.

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## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.4/5** | 31 Reviews |
| Ease of Use | 3.9/5 | Based on overall reviews |
| Customer Support | 4.1/5 | Based on overall reviews |
| Value for Money | 4.2/5 | Based on overall reviews |
| Features | 4.3/5 | Based on overall reviews |
| Recommendation percentage | 80% | (8/10 Likelihood to recommend) |

## About the vendor

- **Company**: Oracle
- **Location**: Chicago, US
- **Founded**: 1977

## Commercial Context

- **Pricing model**: Per Feature
- **Pricing Details**: Contact Oracle for detailed pricing information.
- **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: Chinese, Dutch, English, French, German, Italian, Japanese, Korean, Portuguese, Spanish
- **Available Countries**: Australia, Brazil, Canada, China, Germany, India, Japan, Mexico, United Kingdom, United States

## Features

- API
- Access Controls/Permissions
- Activity Dashboard
- Alerts/Notifications
- Audience Targeting
- CRM
- Calendar Management
- Campaign Analytics
- Campaign Management
- Channel Management
- Configurable Workflow
- Contact Database
- Contact Management
- Customer Engagement
- Customer Social Profiles
- Customer Support
- Customisable Branding
- Customizable Fields
- Data Visualisation
- Email Management

## Integrations (1 total)

- Microsoft Outlook

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support

## Category

- [CRMs for Consulting](https://www.softwareadvice.co.uk/directory/3837/consulting/software)

## Related Categories

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- [Hotel CRM Software](https://www.softwareadvice.co.uk/directory/339/hospitality-hotel-resort-crm/software)
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## Alternatives

1. [EngageBay CRM](https://www.softwareadvice.co.uk/software/83835/engagebay) — 4.7/5 (907 reviews)
2. [Pipedrive](https://www.softwareadvice.co.uk/software/321306/pipedrive) — 4.5/5 (3042 reviews)
3. [Gold-Vision CRM](https://www.softwareadvice.co.uk/software/13928/gold-vision-crm) — 4.6/5 (131 reviews)
4. [Spotler CRM](https://www.softwareadvice.co.uk/software/5776/really-simple-systems) — 4.4/5 (453 reviews)
5. [monday.com](https://www.softwareadvice.co.uk/software/131008/monday-com) — 4.6/5 (5726 reviews)

## Reviews

### "A crm software you can depend upon" — 5.0/5

> **Verified Reviewer** | *30 November 2018* | Computer Software | Recommendation rating: 8.0/10
> 
> **Pros**: A essential software to use in market research n handle customer n client n it user friendly n gives n handle all customer data
> 
> **Cons**: It gives some warnings some times hangs but otherwise it's fine

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### "Great software, very efficient and have a very intricate UI" — 4.0/5

> **Christopher** | *18 July 2019* | Education Management | Recommendation rating: 7.0/10
> 
> **Pros**: Oracle CRM on demand is a great software and have a very friendly UI. It is fairly easy to setup and feels very smooth. It allowed me to track all orders from customers where the software will provide all details ranging from arrival of delivery to customer details. At first it was hard to understand the functions and interface of the software but once you familiarize yourself with the software and with additional training that could be provided, everything will make sense and will be easier to use. There are easier to use tools out there such as Salesforce if you don't want to go through all the customization process and learning process. Overall, Oracle CRM on demand is a great software that has hardly any faults.
> 
> **Cons**: Takes time to familiarize yourself with the software in order to be efficient at using it.

-----

### "Oracle" — 4.0/5

> **Natasha** | *26 March 2018* | Electrical/Electronic Manufacturing | Recommendation rating: 6.0/10
> 
> **Pros**: Oracle is a great tool for multiple people trying to on the same page. It makes it easy to see where a project is at in it's stage. You can also read multiple reports on a certain job.
> 
> **Cons**: Oracle is a complex tool. Once you learn the system it works great, but learning is difficult. It is difficult because there are so many different things to do with the tools.

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### "The definitive solution to solve many business problems, is able to provide a broad vision of the business" — 4.0/5

> **Felix** | *9 May 2018* | Primary/Secondary Education | Recommendation rating: 8.0/10
> 
> **Pros**: Is  perfect for the management of multiple sales teams in multiple locations, there are no limits for integration with other platforms, especially with Ofice365. is totally intuitive and promotes collaboration and teamwork, superior generation of reports and reports (customization), agility in the search for information (Opportunities and budgets)
> 
> **Cons**: Is a bit slow, it requires a great and experienced internal support for optimal results, it is very expensive for small companies, the user experience is not the best, the interface was not visually attractive, it is rigid. Workflows and mail notifications are deficient. The user experience on a mobile device was not the best.

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### "CRM is great for notes" — 5.0/5

> **Bradley** | *26 August 2019* | Farming | Recommendation rating: 10.0/10
> 
> **Pros**: I love the ability to find notes from any point in time
> 
> **Cons**: The software at times can have its bugs and glitches

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## Links

- [View on SoftwareAdvice](https://www.softwareadvice.co.uk/software/1543/oracle-crm-on-demand)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.softwareadvice.com/product/1543-CRM-On-Demand-Marketing/> |
| en-AU | <https://www.softwareadvice.com.au/software/1543/oracle-crm-on-demand> |
| en-GB | <https://www.softwareadvice.co.uk/software/1543/oracle-crm-on-demand> |
| en-IE | <https://www.softwareadvice.ie/software/1543/oracle-crm-on-demand> |
| en-NZ | <https://www.softwareadvice.co.nz/software/1543/oracle-crm-on-demand> |
| fr | <https://www.softwareadvice.fr/software/1543/oracle-crm-on-demand> |

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