--- description: Review of ServicePower Software: system overview, features, price and cost information. Get free demos and compare to similar programs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: ServicePower | Reviews, Pricing & Demos - SoftwareAdvice GB --- Breadcrumb: [Home](/) > [Service Work Order Software](/directory/1544/work-order/software) > [ServicePower](/software/153769/servicepower) # ServicePower Canonical: https://www.softwareadvice.co.uk/software/153769/servicepower Page: 1 / 2\ Next: [Next page](https://www.softwareadvice.co.uk/software/153769/servicepower?page=2) > ServicePower is a cloud-based field service solution, suitable for businesses of all sizes and across different industry verticals such as HVAC, IT, transportation, service and more. Key features include work order management, scheduling, asset management and contractor management. ServicePower’s contract management feature helps organizations manage third-party workforces and their service technicians’ schedules and provide tools to track assets, work orders and analyze operations. The service scheduling feature helps to assign tasks, send routes to mobile workers and monitor their activities in real-time. Work order management feature allows users to design a process workflow and assign jobs to field workers along with customer information. The tool helps field technicians to view asset and service history data related to work orders so that they can respond to customer requests on a real-time basis. The solution’s analytics feature includes customer satisfaction reports, job details, scorecards, claim reports, and auditing capabilities. Support is offered via support ticket. > > Verdict: Rated **4.4/5** by 8 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.4/5** | 8 Reviews | | Ease of Use | 4.4/5 | Based on overall reviews | | Customer Support | 4.6/5 | Based on overall reviews | | Value for Money | 4.2/5 | Based on overall reviews | | Features | 4.0/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: ServicePower - **Founded**: 1996 ## Commercial Context - **Pricing model**: Per User - **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Chromebook (Desktop), Android (Mobile) - **Supported Languages**: Dutch, English, French, German, Spanish - **Available Countries**: Australia, Austria, Belgium, Canada, Czechia, Denmark, Finland, France, Germany, Ireland, Italy, Luxembourg, Mexico, Netherlands, Norway, Poland, Portugal, Slovakia, Spain, Sweden and 4 more ## Features - API - Access Controls/Permissions - Accounting Integration - Activity Dashboard - Activity Tracking - Alerts/Notifications - Appointment Management - Approval Process Control - Automated Scheduling - Automatic Time Capture - Availability Management - Barcode/Ticket Scanning - Billing & Invoicing - Booking Management - Calendar Management - Checklists - Claims Management - Client Database - Clock In/Out - Configurable Workflow ## Integrations (14 total) - Domo - Encompass - Encompass Distribution Cloud - Guidewire - HERE - Help Lightning - NetSuite - Salesforce B2B Commerce - Streem - SurveyMonkey - TRUCE - Twilio - Xplor Pay - mpro5 ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - Chat ## Category - [Service Work Order Software](https://www.softwareadvice.co.uk/directory/1544/work-order/software) ## Related Categories - [Service Work Order Software](https://www.softwareadvice.co.uk/directory/1544/work-order/software) - [Field Service Mobile Apps Software](https://www.softwareadvice.co.uk/directory/1875/mobile-app/software) - [Scheduling Software](https://www.softwareadvice.co.uk/directory/4738/scheduling/software) - [Maintenance Management Software](https://www.softwareadvice.co.uk/directory/4390/cmms/software) - [Appointment Scheduling Software](https://www.softwareadvice.co.uk/directory/4731/appointment-scheduling/software) ## Alternatives 1. [Jotform](https://www.softwareadvice.co.uk/software/433821/jotform) — 4.7/5 (2794 reviews) 2. [Weave](https://www.softwareadvice.co.uk/software/158992/weave) — 4.3/5 (668 reviews) 3. [Freshdesk](https://www.softwareadvice.co.uk/software/110247/freshdesk) — 4.5/5 (3408 reviews) 4. [Adit](https://www.softwareadvice.co.uk/software/214384/adit) — 4.7/5 (264 reviews) 5. [Podium](https://www.softwareadvice.co.uk/software/172279/podium) — 4.3/5 (522 reviews) ## Reviews ### "The best for field service management" — 5.0/5 > **Christine** | *15 March 2025* | Telecommunications | Recommendation rating: 9.0/10 > > **Pros**: ServicePower is ideal for resource optimization, improving customer satisfaction, and real-time visibility. It integrates with monitoring tools and platforms, enabling data synchronization and enhanced visibility across the organization. > > **Cons**: It is an effective platform; I have not encountered any issues so far. > > ServicePower enables intelligent scheduling and route optimization, thereby improving the productivity of our technicians. Our internal or external customers receive faster and more accurate services. It provides me with analysis and reporting tools to monitor technician performance, issue resolution times, and customer satisfaction. ----- ### "SERVICEPower Field Optimizer" — 5.0/5 > **Iyler** | *11 October 2016* | Telecommunications | Recommendation rating: 9.0/10 > > **Pros**: Is able to integrate into any existing network system. SP Gantt is easy to work with, has a very great flow and feel to it. > > **Cons**: SPManager is clunky, requires older versions of java, causes a few issues with other applications in our network. Resource set up needs an overhaul, but once it is set up, it never breaks. > > As a user of ServicePower for 12 years, we have grown a lot as a business partner. ServicePower is a great tool for our business. It works exactly as you tell it to work. The algorithm is complex, but the ease of use balances out. There are so many weights and variables to work with to get the system to work exactly the way you need it to. ----- ### "ServicePower Review" — 3.0/5 > **Deborah** | *5 October 2016* | Information Technology & Services | Recommendation rating: 7.0/10 > > **Pros**: Ease of usage, great support staff\! > > **Cons**: Canada postal codes, regions, travel matrix needs to be updated, Unable to export IRU and Technician zip/postal codes, unable to expand all, unable to export Technician skills, unable to export the Technician/Selections, it can take up to 2 - 4 min to apply a Global Skill, unable to export all Global Skills. > > The ServicePower application is easy to use and they have a great support staff. Would recommend they enhance their Service Analytic Report export feature, have a feature to expand all, capability to export IRU zip/postal codes, export Technician LK zip/postal codes, improve the maps for Canada and update the Canada Travel Matrix. ----- ### "Service Power and My Organization" — 4.0/5 > **Cory** | *5 October 2016* | Security & Investigations | Recommendation rating: 7.0/10 > > **Pros**: Ease of use and setup > > **Cons**: Better suited when used at the onset or when willing to restructure the business' data ahead of time > > Service Power has been a good group of individuals to work with, and the suite of applications is nice. Our particular business involves a level of granularity which I've felt SP often struggles with. For basic point to point routing, it's a good package and works well with our external systems. ----- ### "Excellent Support\! Great SOFTWARE" — 5.0/5 > **Don** | *15 November 2016* | Consumer Goods | Recommendation rating: 9.0/10 > > **Pros**: GUI and support > > **Cons**: Additional cost of programming is always a frustrating component. > > We have used Service Power for the past 11 years. It does everything we need it to do. The one off questions or needs give the support team a chance to shine\! ----- Page: 1 / 2\ Next: [Next page](https://www.softwareadvice.co.uk/software/153769/servicepower?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.co.uk/software/153769/servicepower) ## This page is available in the following languages | Locale | URL | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | ----- ## Structured Data