About RhinoFit
RhinoFit pricing
RhinoFit has a free version and offers a free trial. RhinoFit paid version starts at US$57.00/month.
Alternatives to RhinoFit
RhinoFit Reviews for UK Users
Feature rating
- Industry: Health, Wellness & Fitness
- Company size: 2–10 Employees
- Used Daily for 1+ year
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Review Source
Superb Gym Software
super responsible customer service reps
Pros
Easy to use platform and the price is just amazing. They also recently added Door access entry which allows my business to run on its own.
Cons
I wish they could include a POS together with this software. This would allow me to just pay for one software fee than to pay for another software just to charge pos
- Industry: Health, Wellness & Fitness
- Company size: 2–10 Employees
- Used Daily for 6-12 months
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Review Source
RhinoFit Software
My overall experience with RhinoFit has been excellent. My gym has been open for approximately 6 months, so there is still much to learn. Everyday I am expanding my knowledge of this software's capabilities. Having direct contact to members, and connecting with social media platforms has been beneficial.
Pros
This software is easy to set up and use. I created my own account and designed it specifically for my needs. I have had great support from the RhinoFit Software team, they are always polite and helpful.
Cons
Starting from scratch is difficult, but it needed to be done in order to grow a small business into something more.
Reasons for Switching to RhinoFit
I chose RhinoFit because it fit my needs perfectly. The other products were either too expensive or had features that were not needed.- Industry: Health, Wellness & Fitness
- Company size: 2–10 Employees
- Used Daily for 6-12 months
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Review Source
Terrible Service
I would not recommend this software to anyone. Pay the few dollars extra and get a better service.
Pros
The price is the only pro. But at the lowest price in the industry, you get exactly what you pay for. Low price = Low quality
Cons
This service is terrible. Let me illustrate:
- They offer no historical reports of any of your membership or incomes
- You can't look back at any months and see billing
- Very limited automated actions, so you have to manually check who's paying bills every month
- Customer service is atrocious. I've lost count how many times I called with a question and no one answered. The times someone did answer, the representative frequently had no solution to my issue.
- And worst of all, they prebill. I cancelled my subscription on the last day of my billing cycle, but they said that they had already run my card and could not / would not issue any refund.
Seriously, I've used Zen Planner, Wodify, and Push Press before. I'd recommend any of these at they higher price over Rhino.
Response from RhinoFit
Hello Brandon,
We regret that you feel the way you do about our service and company. However, there are some inconsistencies in your review.
Unfortunately, we do not guarantee to provide support to business outside of the US or Canada and our business hours are Monday - Friday, 8:30 am to 5:00 pm EST. We do guarantee and ALWAYS meet our promise to answer the phone and provide support during these hours. The times we recorded you trying to reach us were outside of these hours.
Secondly, the reporting you are mentioning is in RhinoFit. On of any report, you can set the time frames to "all of time" or to a desired time frame in the past. Reports on overdue and failed bills are on the financial dashboard and on-demand. When a member is searched you can find this info easily, as well.
Lastly, we do not pre-bill like we have already expressed to you. We bill for service after 30 days of using the service and monthly after for the service used.
Team RhinoFit
- Industry: Education Management
- Company size: 11–50 Employees
- Used Weekly for 1-5 months
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Review Source
Great Customer Management Software
One of my businesses has a monthly subscription agency based nature and it is easy to manage my customers' payments through RhinoFit.
Pros
I find RhinoFit to be very helpful and gives me great control over managing my customers. customer service is superb!
Cons
At first, can be confusing but once you fiddle around in it, you get used to it. It is not near as complicated as all other customer management software I have used in the past!
Alternatives Considered
KeapReasons for Switching to RhinoFit
I chose Rhinofit because it is simpler to use and I don't need for my business all the bells and whistles that come with a high price tag of Infusioinnsot (formally) and now KeapResponse from RhinoFit
Hello Rositsa,
Thank you for your feedback! We are pleased to hear that RhinoFit is working for you.
Did you know about our Referral Program? If you refer someone to signup with RhinoFit, you get a free month of the software!
We even have an automated way to refer:
Click on Setup > Referral Program and we provide a link to embed on your website.
Thanks!
Team RhinoFit
- Industry: Sports
- Company size: Self Employed
- Used Daily for 1-5 months
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Review Source
Love this software.
Helps manage, and bill clients so i can focus on Training and not on administrative issues.
Pros
Easy to use, and customer service is great.
Cons
So far no complaints. So far no complaints
Alternatives Considered
MindbodyReasons for Switching to RhinoFit
Because of the customer service, [SENSITIVE CONTENT HIDDEN] was patient and always there to help when i needed assistance.Response from RhinoFit
Hello Jose,
Thank you for taking the time to provide your feedback.
We are happy to know that you are pleased with RhinoFit.
Thanks for your continued support!
Team RhinoFit