--- description: Review of QuestionPro Software: system overview, features, price and cost information. Get free demos and compare to similar programs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: QuestionPro | Reviews, Pricing & Demos - SoftwareAdvice GB --- Breadcrumb: [Home](/) > [SMS Survey Software](/directory/4444/sms-survey/software) > [QuestionPro](/software/153082/questionpro) # QuestionPro Canonical: https://www.softwareadvice.co.uk/software/153082/questionpro Page: 1 / 22\ Next: [Next page](https://www.softwareadvice.co.uk/software/153082/questionpro?page=2) > QuestionPro is a cloud-based survey and research platform that enables users to create, distribute and analyze surveys, polls, forms and quizzes. It helps organizations gather actionable insights, optimize customer experiences, measure employee engagement and manage online communities. The platform supports several question types, ready-made templates and advanced survey logic including skip logic, branching and question piping. Users can fully customize surveys with logos, colors and layouts and deploy them via email, social media, website pop-ups, or mobile devices. Offline survey collection is also available to capture responses anywhere. QuestionPro includes AI-powered survey creation, allowing users to automatically generate relevant survey questions to save time and improve data quality. It also features AI-driven sentiment analysis, helping organizations understand open-ended feedback and identify key trends. The platform provides real-time dashboards, robust analytics and reporting tools to turn survey data into actionable insights. It integrates with popular tools such as Salesforce, Google Workspace, HubSpot, Tableau and Zapier, making it easy to manage data across the QuestionPro ecosystem or other business platforms. QuestionPro is suitable for individual researchers, small teams, medium businesses and large enterprises. Its versatile suite supports market research, customer experience management, employee experience programs and online community engagement. > > Verdict: Rated **4.8/5** by 522 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.8/5** | 522 Reviews | | Ease of Use | 4.6/5 | Based on overall reviews | | Customer Support | 4.7/5 | Based on overall reviews | | Value for Money | 4.8/5 | Based on overall reviews | | Features | 4.7/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: Question Pro - **Location**: Beaverton, US - **Founded**: 2002 ## Commercial Context - **Starting Price**: US$83.00 - **Pricing model**: Per User (Free version available) (Free Trial) - **Pricing Details**: Subscriptions billed annually. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: Arabic, Chinese, Danish, Dutch, English, French, Hebrew, Italian, Japanese, Portuguese, Spanish, Swedish, Traditional Chinese, Turkish - **Available Countries**: Australia, Canada, Germany, Mexico, United Arab Emirates, United Kingdom, United States ## Features - 360 Degree Feedback - API - Access Controls/Permissions - Activity Dashboard - Alerts/Notifications - Anonymous Feedback - Audience Targeting - Benchmarking - Commenting/Notes - Conditional Logic - Contact Database - Contact Management - Customer Segmentation - Customisable Branding - Customisable Questions - Customisable Reports - Customisable Templates - Customizable Fields - Data Analysis Tools - Data Cleansing ## Integrations (13 total) - Caspio - Copper - DialogTech - Freshsales - Google Analytics 360 - Google Sheets - HubSpot Marketing Hub - Marketo Sales Connect - Microsoft Power BI - NVivo - Salesforce Sales Cloud - Tableau - Zapier ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat ## Category - [SMS Survey Software](https://www.softwareadvice.co.uk/directory/4444/sms-survey/software) ## Related Categories - [SMS Survey Software](https://www.softwareadvice.co.uk/directory/4444/sms-survey/software) - [Employee Engagement Software](https://www.softwareadvice.co.uk/directory/3397/employee-engagement/software) - [Survey Software](https://www.softwareadvice.co.uk/directory/4503/survey/software) - [Community Software](https://www.softwareadvice.co.uk/directory/4515/community/software) - [Market Research Software](https://www.softwareadvice.co.uk/directory/4222/market-research/software) ## Alternatives 1. [UmfrageOnline](https://www.softwareadvice.co.uk/software/449992/Enquetes-Maken) — 4.6/5 (1553 reviews) 2. [Google Forms](https://www.softwareadvice.co.uk/software/179230/google-forms) — 4.7/5 (11363 reviews) 3. [SurveyMonkey](https://www.softwareadvice.co.uk/software/157864/surveymonkey) — 4.6/5 (10426 reviews) 4. [Jotform](https://www.softwareadvice.co.uk/software/433821/jotform) — 4.7/5 (2794 reviews) 5. [Typeform](https://www.softwareadvice.co.uk/software/324633/typeform) — 4.7/5 (945 reviews) ## Reviews ### "Useful Survey Tool with Room for Improvement" — 5.0/5 > **Aydan** | *13 February 2026* | Nonprofit Organization Management | Recommendation rating: 10.0/10 > > **Pros**: Easy to create and distribute surveys quickly. Wide variety of question types and templates. Reliable data collection and basic reporting features. > > **Cons**: Interface can be unintuitive at times, making complex survey creation slower. Advanced analytics and customization options are limited to higher-tier plans. Customer support response can sometimes be slow > > My overall experience with QuestionPro has been positive. The platform makes creating and distributing surveys straightforward, and it offers a good variety of question types and templates. Data collection is reliable, and basic reporting is easy to use. However, the interface can feel a bit unintuitive for complex surveys, and some advanced analytics features are only available in higher-tier plans. Overall, it’s a solid tool for standard survey needs, with room for improvement in usability and advanced reporting. ----- ### "Complex features that are simple to use" — 5.0/5 > **Jesper** | *5 September 2025* | Nonprofit Organization Management | Recommendation rating: 10.0/10 > > **Pros**: As a 501(c)(3) nonprofit organization serving Pacific Islander communities, part of our mission involves healthcare-related projects with a strong emphasis on data collection. For years, we relied on Google Forms and other simple tools, which were sufficient for basic surveys but quickly became limiting as our projects became more complex. Our work often requires engaging multiple communities and tracking overlapping, correlated factors. That’s where QuestionPro has been a saving grace. The initial setup was straightforward, and the platform provides us with the flexibility to design sophisticated surveys that capture the nuances of our work, while still being simple enough for non-specialists to adjust and enhance without worrying about compromising the overall survey design. One of the most significant advantages for us is the ease with which we can obtain data in a usable Excel format. This has been a game-changer, allowing us to sanitize results, protect participant anonymity, and still share data with partners in a secure and controlled manner. Having complete control over our data sets ensures that we can honor both community trust and research integrity. The built-in analytics are another highlight. Clear, intuitive, and genuinely helpful in helping us identify trends and make data-informed decisions for our programs, allowing us to focus on interpreting insights that matter. For us, QuestionPro strikes the perfect balance: robust enough for complex, multi-community projects, but accessible enough for everyone on our team to use with confidence. > > **Cons**: Nothing so far. The software has fully lived up to everything we hoped for and continues to deliver. > > QuestionPro is solving the challenge of running complex surveys across multiple communities, where correlated factors need to be tracked and analyzed. It enables us to build nuanced surveys easily, allows non-specialists to make adjustments without compromising the design, and exports clean, usable Excel data that we can sanitize and share while protecting anonymity. This not only saves us time but also ensures data integrity and community trust, ultimately giving us clearer insights to guide our healthcare and community projects. ----- ### "Love the ease and detailed analytics\!" — 5.0/5 > **Envision** | *26 August 2024* | Mental Health Care | Recommendation rating: 10.0/10 > > **Pros**: The best feature of the software is the detailed analytics that allow us to tailor our services to best meet the needs of our communities. > > **Cons**: We have not yet found any difficult features to navigate or utilize. The software exceeds our expectations. > > Our overall experience has been exceptional. We are grateful for this software and the ability to gather such detailed analytics within our agency. ----- ### "Fantastic evaluation software for nonprofits" — 5.0/5 > **Caitlin** | *1 August 2025* | Nonprofit Organization Management | Recommendation rating: 10.0/10 > > **Pros**: As a non-profit, we are able to receive a discounted product. This helps our bottom line significantly and lets us focus on the services we provide instead of having to pay for an evaluation software. Customer support is always very responsive no matter the time and I like being able to get in touch with a real person when I need to. With our software we're able to design the type of surveys we need and the branching options are very helpful. > > **Cons**: Manual data entry/upload would be nice to have in the version of QuestionPro available to us but we're able to make it work with our license. > > We have no reason whatsoever to ever consider another software for evaluations. QuestionPro is easy to work with, affordable, and surveys can be complex or basic depending on our needs. ----- ### "Robust survey platform that's user-friendly enough for a non-technical user" — 5.0/5 > **Erica** | *8 January 2026* | Nonprofit Organization Management | Recommendation rating: 10.0/10 > > **Pros**: It's easy to set up surveys once you get to know the platform. It's not a simple as some other platforms, but it's more robust. I like that I can create different types of questions to capture nuanced feedback from our clients. > > **Cons**: I would say the learning curve was the most challenging part. You can find something simpler, but you won't get the robust and varied options. It's a true quantitative and qualitative tool for fielding surveys. > > We use QuestionPro for annual surveys of our student grantees. It's easy to set up surveys once you get to know the platform. It's not a simple as some other platforms, but it's more robust. We were thrilled with the results last year and have plans to use it again this year. ----- Page: 1 / 22\ Next: [Next page](https://www.softwareadvice.co.uk/software/153082/questionpro?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.co.uk/software/153082/questionpro) ## This page is available in the following languages | Locale | URL | | de | | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | ----- ## Structured Data