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About Propertyware
Propertyware, a RealPage company, is a powerful, customizable and open all-in-one software solution designed to help Single Family property management companies run their business their way. Propertyware provides unmatched customization, an open API for two-way data exchange, portfolio-level accounting and reporting, and the industry’s only solution for multi-regional expansion and growth allowing managers to easily monitor local operations and see holistic reporting with a single sign on.
Built by single-family experts, Propertyware has been the industry’s leading property management platform for almost 20 years for residential rental businesses. Today, we’re fortunate to be the software provider for some of the industry’s largest and most successful single-family property management companies. For more information, visit www.propertyware.com, and connect with us on Twitter, LinkedIn, and Facebook.
Propertyware pricing
Propertyware does not have a free version but does offer a free trial. Propertyware paid version starts at US$1.00/month.
Starting Price:
US$1.00/month
Free Version:
No
Free trial:
Yes
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Propertyware Reviews for UK Users
Feature rating
5 reviews of 316
View all reviews
Carolina
- Used Daily for 2+ years
-
Review Source
5
Reviewed on 14/03/2018
Property management, marketing and accounting.
I've definitely gotten a scalable solution that helps property managers to maintain the properties with automated and optimized flows work.
Pros
I like social collaboration between property managers, landlords and tenants. Digital marketing functionality is very full of digital marketing. The training process is and implementation can be done in a very short time.
Cons
The downside is that it is not aimed at commercial or large properties. The software can not be installed on computers either, it can only be done through the cloud.
Response from RealPage
Hello, Carolina. Thank you for posting your Propertyware review. We do have plans to expand our solution for commercial property management use in the future. Would you be willing to share more information with us about your requirements?
I look forward to hearing from you and thanks for being a Propertyware user!
Cheers,
Casi
Cassandra Rollins
Director, Product Marketing
Replied 15/03/2018
Janice
- Industry: Real Estate
- Company size: 2–10 Employees
- Used Daily for 2+ years
-
Review Source
5
Reviewed on 12/01/2024
One Stop Shop
Excellent, the technical service team is top notch.
Pros
Easy to track rental payment, ease of owner draws. No other software we looked into featured in depth owner information. Propertyware ticks all the boxes
Cons
Wish it catered to a few more Canadian features. I also I can't post to an account without attaching to a specific portfolio.
Reasons for Switching to Propertyware
[sensitive content hidden] Features were none existent in other softwareResponse from RealPage
We're glad to see that Propertyware checks all these important boxes for your business, Janice! Thanks for taking the time to write this thorough review.
Replied 19/01/2024
Jade
- Industry: Accounting
- Company size: 2–10 Employees
- Used Daily for 2+ years
-
Review Source
4
Reviewed on 21/11/2024
A great software for property management
I have been using propertyware for over 3 years and I don't see myself moving on from this software. Occasionally it has its bad days with buffering and being slow, but I can always trust that the system goes back to normal. It makes managing rental properties so much easier because everything you need (leases, money tabs, report tabs, maintenance tabs) are all in one spot and easily accessible.
Pros
Propertyware is what my employer uses for all of our property rentals. It is very easy to use, find information, and a great software for property management.
Cons
I do not like how often the site buffers, stops working, and when the CRP function takes so long to get added to propertyware to generate for when we legally have to get them out.
Kandace
- Industry: Accounting
- Company size: 2–10 Employees
- Used Daily for 2+ years
-
Review Source
3
Reviewed on 10/09/2024
Not the best in the market, but works for the right fit
Overall, it is efficient if you take the time to customize it and learn it. There is a pretty steep learning curve and it works best if all of your team have a good working knowledge of the way you decide to use the software. I think Real Page has the right idea now that they are migrating some management companies that don't need the level of customization that Propertyware provides to Buildium, which is alot easier to use.
Pros
The Reporting module is by far the best in the business. There is a learning curve, but the reports are so customizable that it is worth taking the time to learn ow to create meaningful reports.
Cons
The software as a whole is no as intuitive as other software. Once thing that REALLY has been an inconvenience is that they have one url for all databases, rather than unique urls for each database. It makes it difficult for people who work in more than 1 Propertyware database.
Response from RealPage
Thanks for your thoughtful review, Kandace. Please be sure to reach out to the customer support team for tips and advice on efficiencies with Propertyware that should help make things more intuitive.
Replied 31/10/2024
Pat
- Industry: Real Estate
- Company size: 2–10 Employees
- Used Daily for 2+ years
-
Review Source
5
Reviewed on 08/10/2024
Tech support rocks!!
Using Propertyware has been a very good experience for me and my company because of it's ease of use and stellar tech support
Pros
The thing that I LOVE about Propertyware is the tech support team. They are all very patient and eager to help.
Cons
The turn around time on ACH transactions. Some take about a week to clear
Reasons for Switching to Propertyware
ease of use was the main reason. I was an old Tenant Pro subscriber so transition was smoothResponse from RealPage
Thanks for your review and the support team shout out! They truly are great!
For ACH turnaround, time of day and time of week factor into the clearing of the payment, as does the payer's bank policy. For example, if a payment is made after a certain time of day on a Friday, then the processing won't actually begin until Monday, as most banks don't transact over the weekend.
Hope that helps! And thanks again for your review.
Replied 31/10/2024
