--- description: Review of Property Matrix Software: system overview, features, price and cost information. Get free demos and compare to similar programs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: Property Matrix | Reviews, Pricing & Demos - SoftwareAdvice GB --- Breadcrumb: [Home](/) > [Commercial Property Management Software](/directory/133/commercial-real-estate-software/software) > [Property Matrix](/software/152767/propertymatrix) # Property Matrix Canonical: https://www.softwareadvice.co.uk/software/152767/propertymatrix Page: 1 / 3\ Next: [Next page](https://www.softwareadvice.co.uk/software/152767/propertymatrix?page=2) > Property Matrix is a cloud-based property management solution for apartment complexes and multi-family unit properties. It offers applications for tenant and lease tracking, property accounting, building maintenance, CRM and online classifieds. The solution also provides features for document management, recurring transactions, email templates, search and check scanning. Property Matrix provides an accounting package that includes a general ledger, accounts payable, accounts receivable and transactional history. Users can also track lease agreements, create nested sub-accounts and receive/deposit payments from multiple tenants as well as vendors. Property managers can filter for vacancies or specific units, create invoices and check on maintenance requests. Property Matrix has an Owners Portal that allows property owners to view maintenance history, bills, lease expirations and pay rent. It also includes a maintenance module. Once a new incident is reported, it’s routed to the maintenance panel so someone can be assigned to handle the request. Services are offered on per unit per-user basis. > > Verdict: Rated **4.6/5** by 34 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.6/5** | 34 Reviews | | Ease of Use | 4.3/5 | Based on overall reviews | | Customer Support | 4.8/5 | Based on overall reviews | | Value for Money | 4.5/5 | Based on overall reviews | | Features | 4.5/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: Digital Waybill Courier Software - **Founded**: 2001 ## Commercial Context - **Starting Price**: US$450.00 - **Pricing model**: Flat Rate - **Pricing Details**: $1.75 per unit, with a $175 per month minimum and a 30 day money-back guarantee. - **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English - **Available Countries**: Canada, United States ## Features - 1099 Preparation - API - Access Controls/Permissions - Accounting - Accounts Payable - Accounts Receivable - Activity Dashboard - Activity Tracking - Alerts/Notifications - Analytics - Approval Process Control - Audit Trail - Background Screening - Bank Reconciliation - Billing & Invoicing - Budget Tracking - Budgeting/Forecasting - CRM - Cash Flow Management - Chart of Accounts ## Integrations (1 total) - Zapier ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - Chat ## Category - [Commercial Property Management Software](https://www.softwareadvice.co.uk/directory/133/commercial-real-estate-software/software) ## Related Categories - [Commercial Property Management Software](https://www.softwareadvice.co.uk/directory/133/commercial-real-estate-software/software) - [Real Estate Property Management Software](https://www.softwareadvice.co.uk/directory/4672/property/software) - [Apartment Management Systems](https://www.softwareadvice.co.uk/directory/131/apartment-management-software/software) - [Rental Property Management Software](https://www.softwareadvice.co.uk/directory/150/rental-property-management-software/software) - [Online Property Management Software](https://www.softwareadvice.co.uk/directory/151/web-based-property-management-software/software) ## Alternatives 1. [Buildium](https://www.softwareadvice.co.uk/software/1154/buildium-property-manager) — 4.5/5 (2205 reviews) 2. [DoorLoop](https://www.softwareadvice.co.uk/software/449921/DoorLoop) — 4.8/5 (704 reviews) 3. [Yardi Breeze](https://www.softwareadvice.co.uk/software/46613/yardi-breeze) — 4.2/5 (327 reviews) 4. [Rent Manager](https://www.softwareadvice.co.uk/software/1189/rent-manager) — 4.6/5 (605 reviews) 5. [ResMan](https://www.softwareadvice.co.uk/software/422601/ensoware-resman) — 4.6/5 (601 reviews) ## Reviews ### "EXCELLENT SUPPORT STAFF\!" — 5.0/5 > **Karin** | *1 November 2017* | Commercial Real Estate | Recommendation rating: 9.0/10 > > **Pros**: The support is great. They will help you figure out how to use the software for your company's needs and help tailor reports and features. > > **Cons**: Not as user intuitive as hoped, but the support staff makes up for that. We are still working on tweaking how we input information, as our company grows. > > Good software for apartment management, great support. ----- ### "Easiest Property Management Software" — 5.0/5 > **Mark** | *17 March 2025* | Real Estate | Recommendation rating: 10.0/10 > > **Pros**: Property matrix makes taking and logging rent extremely easy. > > **Cons**: The interface and take some time to load. > > Everything’s worked great. And if anything comes up their customer support is very fast at responding. ----- ### "Good for Residential Properties" — 3.0/5 > **Stephanie** | *21 December 2017* | Real Estate | Recommendation rating: 6.0/10 > > **Pros**: I like the layout of the property page and the ability to upload files and attach them to tenants. The navigation in that regard makes sense, and it allows for multiple companies to own different properties. Reports look nice. > > **Cons**: Overall, it seems there is a lot that needs to be developed. The maintenance function for us has been unusable. The app does not work at all, so our maintenance staff has been unable to implement. The accounting features are not what we hoped for in regards to CAM functionality. As we have many commercial tenants, we were looking for a one- or two-click solution to bill triple net leases. While the developers have tried to customize this function for us, it has been several months without a real solution, which we were told would work upon purchasing the software. It was not as simple as promised to build a lease inside the program. Invoices are not easily customizable. The messaging feature has caused us miscommunication with our tenants and comes across unprofessional so we abandoned trying to use it. Messages will not bounce back if an incorrect address is used. The sender will not receive notification of any reply, you have to go in and check if the tenant has responded. > > Support staff is as helpful as possible, but the development team may be overwhelmed. Some things like flow of information from input to showing up on reports simply does not work, so there are several glitches which are confusing and concerning. The reports do look beautiful when they fully populate. Overall, a good choice for a small company dealing with residential property. ----- ### "Awesome Management Software - Best I Have Used Yet" — 4.0/5 > **John** | *22 October 2019* | Real Estate | Recommendation rating: 10.0/10 > > **Pros**: The onboarding was free and easy. The support staff is prompt and they take your suggestions and regularly integrate them into the software. Payment processing is free for incoming and outgoing ACHs which is unheard of (though they do take 5 business days). You can pay a fee to have them processed faster. This software has so many automation it cuts time sending statements, or emailing tenants. It has a great mobile app as well, you can run the entire system off a tablet or phone. Owner statements are a breeze and > > **Cons**: There are a few issues I currently have, one being journal entries only allow for a general description of the entry so if I have something with accounts and I want to put a description on every line, that is not possible. Also in order to cut a check, a bill has to be generated, you can't just pick a GL account to put against the check (like QBs). I have mentioned these to the support team and they are doing what they can to implement these in future enhancements. You do pay for a full year upfront based on the number of properties but the cost of a year was still 1/4 of what we paid for our previous software. > > We have seen a drastic amount of time reduced contacting tenants about payments as the system will generate an automatic text/email to alert them they need to pay their rent. ----- ### "My opinion" — 4.0/5 > **Mariia** | *16 November 2025* | Transportation/Trucking/Railroad | Recommendation rating: 9.0/10 > > **Pros**: Convenience while using . Never had any problems or issues with this app. Not sure about all available options since I tried not them all > > **Cons**: Sometimes was difficult to find necessary tools but it was just couple times I guess, no more. Otherwise was good ----- Page: 1 / 3\ Next: [Next page](https://www.softwareadvice.co.uk/software/152767/propertymatrix?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.co.uk/software/152767/propertymatrix) ## This page is available in the following languages | Locale | URL | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | ----- ## Structured Data