--- description: Review of Hospitable.com Software: system overview, features, price and cost information. Get free demos and compare to similar programs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: Hospitable.com | Reviews, Pricing & Demos - SoftwareAdvice GB --- Breadcrumb: [Home](/) > [Vacation Rental Software](/directory/4545/vacation-rental/software) > [Hospitable.com](/software/150484/smartbnb) # Hospitable.com Canonical: https://www.softwareadvice.co.uk/software/150484/smartbnb Page: 1 / 7\ Next: [Next page](https://www.softwareadvice.co.uk/software/150484/smartbnb?page=2) > Hospitable gifts short-term rental hosts their valuable time back. Founded in 2016, Hospitable’s tools enable hosts to automate the most time-consuming hosting elements. Hosts use Hospitable to answer 90% of guest messages with AI-powered automated messaging, to automate their team notifications so they never miss a clean, and to avoid double bookings. Hospitable Direct allows hosts to build their own direct booking website with guest vetting, $5M damage protection, and payment processing built-in. Hospitable Direct integrates with Google Vacation Rentals. That means you can create your direct booking website with Hospitable Direct, and your property will get listed on Google Vacation Rentals. You will get bookings with zero investment in promotion and without paying high third-party fees. > > Verdict: Rated **4.7/5** by 143 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.7/5** | 143 Reviews | | Ease of Use | 4.7/5 | Based on overall reviews | | Customer Support | 4.6/5 | Based on overall reviews | | Value for Money | 4.6/5 | Based on overall reviews | | Features | 4.5/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: Hospitable.com - **Location**: Tallinn, Estonia - **Founded**: 2016 ## Commercial Context - **Starting Price**: US$59.00 - **Pricing model**: Usage Based (Free version available) (Free Trial) - **Pricing Details**: Pick between the Host, Professional, or Mogul plan. Every plan includes time-saving AI automation, double booking protection, and maximizing revenue with Hospitable Dynamic Pricing. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500 - **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile) - **Supported Languages**: English - **Available Countries**: Afghanistan, Albania, Algeria, American Samoa, Andorra, Angola, Anguilla, Antigua & Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium and 208 more ## Features - API - Alerts/Notifications - Availability Management - Booking Management - CRM - Calendar Management - Channel Management - Contact Management - Credit Card Processing - Customisable Templates - Data Import/Export - Data Synchronisation - Discount Management - Employee Management - Extended Stay - For Vacation Rentals - Front Desk Management - GDS/OTA Integration - Guest Communications - Guest Experience Management ## Integrations (13 total) - August - Autohost - DACK - DPGO - Mailchimp - PriceLabs - Rategenie - RemoteLock - ResortCleaning - StayFi - Turno - Vrbo - Wheelhouse ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - 24/7 (Live rep) - Chat ## Category - [Vacation Rental Software](https://www.softwareadvice.co.uk/directory/4545/vacation-rental/software) ## Related Categories - [Vacation Rental Software](https://www.softwareadvice.co.uk/directory/4545/vacation-rental/software) - [Hotel Management Software](https://www.softwareadvice.co.uk/directory/4504/hotel-management/software) ## Alternatives 1. [Hostaway](https://www.softwareadvice.co.uk/software/165334/hostaway) — 4.8/5 (1577 reviews) 2. [Lodgify](https://www.softwareadvice.co.uk/software/140962/lodgify) — 4.5/5 (1311 reviews) 3. [Guesty Lite](https://www.softwareadvice.co.uk/software/420050/guesty-for-hosts) — 4.7/5 (547 reviews) 4. [Breezeway](https://www.softwareadvice.co.uk/software/82203/breezeway) — 4.6/5 (195 reviews) 5. [Guesty](https://www.softwareadvice.co.uk/software/418418/guesty) — 4.4/5 (480 reviews) ## Reviews ### "The best software out there with the easiest of setup" — 5.0/5 > **Barry** | *8 August 2022* | Hospitality | Recommendation rating: 10.0/10 > > **Pros**: Ease of install, nothing complicated to do and doesnt mess with you logging into the actual AirBnb if you needed to. The automation of messages and bookings has meant I can go from 2 properties to 5 with very littler additional overhead or work. I plan to get to maybe 15-20 properties before I look to hire someone, but then still be able to enjoy my own personal time > > **Cons**: The direct booking website was lacking, however in the last couple of months it has become par with other booking sites including AirBnb; so I cant provide a negative on this anymore > > The support team is just amazing. Bubbly happy and just can do attitude, with personal responses, not just templated garbage that other software operators just try and fob customers off. The transparency of their roadmap and features, and allowing customers to vote for a feature or change is amazing, allowing hosts to drive the features that are needed, rather than some product manager that doesnt know what actual hosts want. ----- ### "Automation we can't live without" — 5.0/5 > **Perry** | *30 October 2024* | Real Estate | Recommendation rating: 10.0/10 > > **Pros**: Hospitable does an excellent job of managing short-term rental listings, calendars, and communications across multiple platforms. The user interface is intuitive and easy to use. I love that their customer service is responsive, even for their lowest-tier subscribers. > > **Cons**: I love everything about Hospitable\! I have requested several new features related to mid-term rental management (30+ day stays) that are currently missing, such as the ability to collect security deposits. I've been with Hospitable less than a year and at least 2 of these features have already moved forward into their development plan. Zero other companies who I've ever made suggestions to have ever moved forward with an idea, so I am impressed\! > > Hospitable has become an essential part of my property management business. ----- ### "Signed up for Free Trial, tried to import Airbnb - didn't work. Customer service ghosted me. Awful\!" — 1.0/5 > **Justin** | *27 August 2023* | Hospitality | Recommendation rating: 1.0/10 > > **Pros**: Nothing. I haven't managed to get anything to work yet, nor have a reasonable conversation with customer service > > **Cons**: I signed up to their free trial, thinking it looks like a good product. When importing my Airbnb listings, a glitch happened. So I contacted customer services. A person called \[sensitive content hidden\] initially responded in a few minutes, I explained the problem, then she asked for more informaiton which I provided. She then literally disappeared. I am sat there waiting like a lemon. It appears her shift must have ended. She had no intention of letting me know of course. So I sit there waiting for the next 45 minutes, writing to her asking if she is there and then after realising she left, I wrote again berating her for not telling me she was signing off. I am quite shocked at this level of ineptitude with a potential new client, firstly with the software and secondly with the customer service. How does this product have so many positive reviews? What am I missing here? > > Terrible, I haven't been able to use any of it and was ghosted after an initial 2 responses by their customer service chat. ----- ### "The easiest STR PMS" — 5.0/5 > **Rob** | *24 October 2024* | Hospitality | Recommendation rating: 10.0/10 > > **Pros**: Ease of use, functionality, ease of setup > > **Cons**: Initially was missing functionality I was looking for in dashboards/reproting, but they quickly fixed it\! ----- ### "I couldn't have scaled from $200,000 to $2 million without Hospitable" — 5.0/5 > **Colin** | *16 August 2021* | Hospitality | Recommendation rating: 10.0/10 > > **Pros**: When I first started scaling and became a 3-home operation nearly overnight, I was really struggling to keep up with effective communication to my guests. I had dozens of note documents for each property on my iPhone for things like; Check-in instructions, the first morning follow up message, Check-out instructions, etc. I would have to copy/paste these into the messaging apps and found myself making frequent, detrimental errors such as sending check-in instructions for the wrong house to a guest. Another major challenge I was running into before Hospitable was that I couldn't travel easily or do anything that wouldn't have strong cell phone service because I always had to be available to send check-in/out messages to my guests. Hospitable solved all of this and more. After a few weeks using the platform I went from thinking I hit my ceiling at owning and operating 3 homes, to believing I could effectively manage 15 or more. Fast forward to today and my company, Good Life has grown to 8 (soon to be 9) independently owned and managed homes that are all top 10 revenue producers in their respective zip codes, all maintain a 4.9+ overall review, and gets tons of repeat renters. This simply would not be possible without the automated communication SmartBnB enables to our guests and team. > > **Cons**: I honestly don't have any cons to list about Hospitable. I signed up for Hospitable and had the automated messages firing to guests and my cleaning team within a few hours thanks to the smooth onboarding flow and pre-built messages that were already populated. I've been using Hospitable for a few years now and have never had issues with it not performing. The few times I've had to contact support about questions, they were lightning quick to respond. It's amazing they don't charge more for this platform, honestly. ----- Page: 1 / 7\ Next: [Next page](https://www.softwareadvice.co.uk/software/150484/smartbnb?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.co.uk/software/150484/smartbnb) ## This page is available in the following languages | Locale | URL | | de | | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | | fr | | ----- ## Structured Data