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description: Review of XG Firewall Software: system overview, features, price and cost information. Get free demos and compare to similar programs.
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title: XG Firewall | Reviews, Pricing & Demos - SoftwareAdvice GB
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Breadcrumb: [Home](/) > [Network Security Software](/directory/4170/network-security/software) > [XG Firewall](/software/149083/xg-firewall)

# XG Firewall

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> XG Firewall is a network security solution that helps businesses streamline endpoint detection and response, firewall security and compliance management operations. The application enables employees to detect cyber threats, block suspicious applications and assess data breach risks via a unified platform.&#10;&#10;&#10;It lets administrators isolate a compromised network host to prevent data leakage, malware or virus spread and hacker communication. Features of XG Firewall include data synchronization, access control, security management, analytics, email tracking, auditing and more. Additionally, it allows IT teams to trigger an automated response with dynamic firewall rules and lateral movement protection to identified threats.&#10;&#10;&#10;XG Firewall comes with an application programming interface (API), which lets businesses integrate the system with several third-party endpoint security management platforms. It offers a free version and additional pricing details are available on request. Support is extended via phone, email, documentation, forums and other online measures.
> 
> Verdict: Rated **4.5/5** by 35 users. Top-rated for **Likelihood to recommend**.

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## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.5/5** | 35 Reviews |
| Ease of Use | 4.3/5 | Based on overall reviews |
| Customer Support | 4.3/5 | Based on overall reviews |
| Value for Money | 4.2/5 | Based on overall reviews |
| Features | 4.5/5 | Based on overall reviews |
| Recommendation percentage | 80% | (8/10 Likelihood to recommend) |

## About the vendor

- **Company**: Sophos
- **Founded**: 1985

## Commercial Context

- **Pricing model**: Per Feature (Free version available) (Free Trial)
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: English
- **Available Countries**: United States

## Features

- AI/Machine Learning
- API
- Access Management
- Alerts/Notifications
- Compliance Management
- Content Filtering
- Filtering
- Firewalls
- IP Filtering
- Intrusion Detection System
- Intrusion Prevention System
- Log Access
- Network Monitoring
- Next-Generation Firewall
- Policy Management
- Reporting/Analytics
- Threat Response
- VPN

## Support Options

- 24/7 (Live rep)
- Chat

## Category

- [Network Security Software](https://www.softwareadvice.co.uk/directory/4170/network-security/software)

## Related Categories

- [Network Security Software](https://www.softwareadvice.co.uk/directory/4170/network-security/software)
- [Firewall Software](https://www.softwareadvice.co.uk/directory/4664/firewall/software)

## Alternatives

1. [WatchGuard Firebox](https://www.softwareadvice.co.uk/software/163348/watchguard-firebox) — 4.8/5 (446 reviews)
2. [ManageEngine Firewall Analyzer](https://www.softwareadvice.co.uk/software/435331/manageengine-firewall-analyzer) — 4.5/5 (245 reviews)
3. [ESET Endpoint Security](https://www.softwareadvice.co.uk/software/134149/eset-endpoint-security) — 4.7/5 (1169 reviews)
4. [FortiGate Next-Generation Firewall](https://www.softwareadvice.co.uk/software/263108/fortigate-next-generation-firewalls) — 4.7/5 (44 reviews)
5. [ZeroTrusted.ai](https://www.softwareadvice.co.uk/software/522649/ZeroTrusted-ai) — 4.8/5 (23 reviews)

## Reviews

### "Better insight to Network and internet usage" — 5.0/5

> **Dennis** | *17 September 2019* | Information Technology & Services | Recommendation rating: 8.0/10
> 
> **Pros**: The indepth reports on the users activity with ability tonrestrict access to specific network resource in a user friendly interface.
> 
> **Cons**: The enduser access to their usage report.&#10;It would be great if the user can have a portal to check on activities on their account
> 
> Bandwidth control, intrusion prevention and network security

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### "XG Firewall" — 4.0/5

> **Dan** | *10 June 2024* | Education Management | Recommendation rating: 3.0/10
> 
> **Pros**: I like the power of the tool, it's granularity and general ease of use
> 
> **Cons**: Their dashboards are not useful other than to tell you there is an issue but not where or why, you have to know your way around the product to get any meaningful data from it. &#10;&#10;Their support is terrible, often you get multiple follow up emails from different people who don't, won't read the notes of the last person and in order to kick the ticket along will send you steps you've already tried and shown to not resolve the issue. When you do finally close the issue, you get constant emails asking if they can close the ticket. Their departments do not talk to one another which leads to confusion all round and a ticket that never seems to close and then constant requests for surveys on how they did over and over even if you complete one.

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### "Customer Support" — 2.0/5

> **satish** | *26 February 2021* | Accounting | Recommendation rating: 0.0/10
> 
> **Pros**: Nothing is good in this firewall. When you require support they only generate ticket that time they cant provided the support
> 
> **Cons**: functionality is not good everything is not working unfunctional. Firmware is too slow. login takes too much time
> 
> Sohpos have a very bad customer service. When you will on the toll-free number that is only for ticket generation they will not provide support. After your ticket generation they will call you 10 to 12 days later for your query or solution. I am totally unsatisfied from the services

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### "Pay for what you get... Sort of" — 5.0/5

> **Matt** | *13 January 2023* | Printing | Recommendation rating: 8.0/10
> 
> **Pros**: The feature set of their firewall product line was a great value and I also use their free home product at home because I am that type of IT nerd.
> 
> **Cons**: Going into the product I knew it wasn't considered a top tier product. Over the last few years they have made really good improvements but they didn't do the best at providing free training on these changes.The VPN client is adequate but needs to be enhanced to what others are capable of for multifactor. Their token based option to me is just OK.
> 
> We've gone from a single firewall to 11 across multiple locations. They have done right by us.That said, in 2022\&amp;2023 they raised their product pricing multiple times with 2023 being a much higher than inflation pricing. I think they need to reconsider this level of price increase considering they are not yet competing in the top tier of firewall manufacturers.We will most likely stay a customer of theirs but I don't see as many new customers because of this price hike. If there is any more price increases we will most likely start looking around.One last thing on pricing. I rated this review solely on our purchased amount for firewalls. If we had it to do over again at this new pricing, it would have been more like a 2.5-3 star rating.

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### "Sophos Firewall Examination" — 5.0/5

> **Ali** | *12 September 2022* | Facilities Services | Recommendation rating: 7.0/10
> 
> **Pros**: If you want to set or create a rule, the assistant provides ease of use to the user and more stable rule creation is provided.
> 
> **Cons**: my least favorite interface needs further development and more features to be introduced in response to competing products.
> 
> The sophos firewall log system works very well. Thanks to this feature, I can see everything and every step every user takes. This makes our job easier.

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## Links

- [View on SoftwareAdvice](https://www.softwareadvice.co.uk/software/149083/xg-firewall)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.softwareadvice.com/firewall/xg-firewall-profile/> |
| en-AU | <https://www.softwareadvice.com.au/software/149083/xg-firewall> |
| en-GB | <https://www.softwareadvice.co.uk/software/149083/xg-firewall> |
| en-IE | <https://www.softwareadvice.ie/software/149083/xg-firewall> |
| en-NZ | <https://www.softwareadvice.co.nz/software/149083/xg-firewall> |

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