---
description: Review of Fonvirtual Virtual PBX Software: system overview, features, price and cost information. Get free demos and compare to similar programs.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: Fonvirtual Virtual PBX | Reviews, Pricing & Demos - SoftwareAdvice GB
---

Breadcrumb: [Home](/) > [Cloud Communication Platform](/directory/4386/cloud-communication/software) > [Fonvirtual Virtual PBX](/software/148483/fonvirtual-virtual-pbx)

# Fonvirtual Virtual PBX

Canonical: https://www.softwareadvice.co.uk/software/148483/fonvirtual-virtual-pbx

> Fonvirtual Virtual PBX is a VoIP solution that helps businesses streamline customer interactions through multiple communication channels such as audio/video calls, chats and WhatsApp. Key features include call recording, voicemail, call queueing, video conferencing, caller ID recognition and data encryption.  


Using Fonvirtual Virtual PBX's IVR module, managers can automatically route incoming calls to specific departments or executives as per individual requirements. It allows enterprises to manage employees' schedules and add details of multiple contact center agents on the platform, improving customer service processes. Additionally, professionals can perform regular audits and generate interactive reports in compliance with industry regulations. 


Fonvirtual Virtual PBX facilitates integration with various third-party CRM applications. It lets users process digital transactions via a secure PCI-certified telephone card payment system. Pricing is available on request and support is extended via phone, email, FAQs and other online measures.
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

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## About the vendor

- **Company**: Fonvirtual
- **Location**: Sevilla, Spain
- **Founded**: 2011

## Commercial Context

- **Pricing Details**: Please contact Fonvirtual directly for pricing information.
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: English, French, Spanish
- **Available Countries**: France, Mexico, Spain, United States

## Features

- API
- Access Controls/Permissions
- Archiving & Retention
- Audio/Video Conferencing
- Auto-Dialer
- CRM
- Call Centre Management
- Call Disposition
- Call List Management
- Call Logging
- Call Monitoring
- Call Recording
- Call Reporting
- Call Routing
- Call Tracking
- Call Transcription
- Call Transfer
- Caller ID
- Caller Profiles
- Chat Transcript

## Integrations (18 total)

- Copper
- Freshdesk
- Front
- Gorgias
- Help Scout
- HubSpot CRM
- Intercom
- Kustomer
- Operations Hub
- Pipedrive
- Re:amaze
- Salesforce Platform
- Shopify
- Slack
- Zapier

... and 3 more integrations

## Support Options

- Email/Help Desk
- FAQs/Forum
- Phone Support

## Category

- [Cloud Communication Platform](https://www.softwareadvice.co.uk/directory/4386/cloud-communication/software)

## Related Categories

- [Cloud Communication Platform](https://www.softwareadvice.co.uk/directory/4386/cloud-communication/software)
- [VoIP Software](https://www.softwareadvice.co.uk/directory/4508/voip/software)
- [Softphone Software](https://www.softwareadvice.co.uk/directory/1706/best-softphones/software)
- [Customer Experience Software](https://www.softwareadvice.co.uk/directory/4574/customer-experience/software)
- [Online Meeting Software](https://www.softwareadvice.co.uk/directory/852/online-meeting/software)

## Alternatives

1. [Bitrix24](https://www.softwareadvice.co.uk/software/128326/bitrix24) — 4.2/5 (991 reviews)
2. [LiveAgent](https://www.softwareadvice.co.uk/software/109980/liveagent) — 4.7/5 (1783 reviews)
3. [3CX](https://www.softwareadvice.co.uk/software/4936/3cx-phone-system) — 4.4/5 (465 reviews)
4. [Twilio](https://www.softwareadvice.co.uk/software/390005/twilio) — 4.4/5 (502 reviews)
5. [JustCall](https://www.softwareadvice.co.uk/software/75453/justcall) — 4.1/5 (224 reviews)

## Links

- [View on SoftwareAdvice](https://www.softwareadvice.co.uk/software/148483/fonvirtual-virtual-pbx)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.softwareadvice.com/voip/fonvirtual-virtual-pbx-profile/> |
| en-AU | <https://www.softwareadvice.com.au/software/148483/fonvirtual-virtual-pbx> |
| en-GB | <https://www.softwareadvice.co.uk/software/148483/fonvirtual-virtual-pbx> |
| en-IE | <https://www.softwareadvice.ie/software/148483/fonvirtual-virtual-pbx> |
| en-NZ | <https://www.softwareadvice.co.nz/software/148483/fonvirtual-virtual-pbx> |
| fr | <https://www.softwareadvice.fr/software/148483/fonvirtual-virtual-pbx> |

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