--- description: Review of Viber Software: system overview, features, price and cost information. Get free demos and compare to similar programs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: Viber | Reviews, Pricing & Demos - SoftwareAdvice GB --- Breadcrumb: [Home](/) > [Customer Communications Management Software](/directory/4742/customer-communications-mngt/software) > [Viber](/software/146449/viber) # Viber Canonical: https://www.softwareadvice.co.uk/software/146449/viber Page: 1 / 164\ Next: [Next page](https://www.softwareadvice.co.uk/software/146449/viber?page=2) > Viber is a web and mobile-based communication solution, which enables businesses of all sizes to connect with clients and run promotional campaigns via one-to-one chats, video calls and text messages. The application lets professionals run advertisements, convert leads and process payments. Brands can use Viber community feature to manage and interact with multiple members simultaneously, publish links to invite new users, control admin or member privileges and customize the community's image or description. Administrators can also add or remove community members and delete posted messages. It also allows marketing teams to enhance audience engagement and brand awareness using its sticker content functionality. Viber lets businesses integrate with third-party applications via API. It comes with mobile applications for iOS and Android. Support is extended via documentation. > > Verdict: Rated **4.4/5** by 4060 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.4/5** | 4060 Reviews | | Ease of Use | 4.6/5 | Based on overall reviews | | Customer Support | 4.3/5 | Based on overall reviews | | Value for Money | 4.5/5 | Based on overall reviews | | Features | 4.3/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: Viber Media ## Commercial Context - **Pricing model**: Per Feature (Free version available) - **Pricing Details**: The application is available for free of cost. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English - **Available Countries**: Luxembourg ## Features - API - Batch Communications - Chat/Messaging - Communication Management - Customer History - Feedback Management - Interaction Tracking - Interactive Content - Live Chat - Multi-Channel Communication - On-Demand Communications - Personalisation - Reporting/Analytics - Video Support ## Integrations (2 total) - Telegram - WhatsApp ## Support Options - Chat ## Category - [Customer Communications Management Software](https://www.softwareadvice.co.uk/directory/4742/customer-communications-mngt/software) ## Related Categories - [Customer Communications Management Software](https://www.softwareadvice.co.uk/directory/4742/customer-communications-mngt/software) - [Customer Engagement Software](https://www.softwareadvice.co.uk/directory/508/customer-engagement/software) ## Alternatives 1. [WhatsApp](https://www.softwareadvice.co.uk/software/285733/whatsapp) — 4.7/5 (16400 reviews) 2. [Telegram](https://www.softwareadvice.co.uk/software/146545/telegram) — 4.7/5 (6426 reviews) 3. [Text Request](https://www.softwareadvice.co.uk/software/306855/text-request) — 4.6/5 (1193 reviews) 4. [LiveAgent](https://www.softwareadvice.co.uk/software/109980/liveagent) — 4.7/5 (1786 reviews) 5. [Weave](https://www.softwareadvice.co.uk/software/158992/weave) — 4.3/5 (672 reviews) ## Reviews ### "Happy viber" — 5.0/5 > **Eva** | *20 March 2026* | Retail | Recommendation rating: 10.0/10 > > **Pros**: The emoticons is in a way to express how you feel in the moment, I don't think anyone can write it down more words about the app. > > **Cons**: None I can't say anything about it. Because is an app to chat with friends and friends I can't say more. > > Is good way to interact with friends also make international calls, should be free international calls. ----- ### "Honest review on Viber" — 5.0/5 > **Allan Del Cris** | *3 August 2025* | Outsourcing/Offshoring | Recommendation rating: 9.0/10 > > **Pros**: I like the viber feature especially for business ads. It really suggest product ir services that is important or valuable. > > **Cons**: I don't think Viber has any negative characteristics. I'n fact, those feature where in I feel belong to some groups who invited me to their group. > > Overall, Viber is still not that popular here in the Philippines for everyday use. Maybe they need to invest on endorsing this apps more. ----- ### "Yusuph Viber" — 3.0/5 > **Yusuph** | *13 December 2023* | Building Materials | Recommendation rating: 6.0/10 > > **Pros**: It came as an alternative for Whatsapp and it wasn't overloaded with many people. > > **Cons**: Not so many people are aware with it so it's hard to engage with customers. ----- ### "Viber Software" — 5.0/5 > **Antoinette** | *17 October 2022* | Computer Software | Recommendation rating: 10.0/10 > > **Pros**: The most impactful feature of this software was the audio and also the design aspect of this software. The visuals were stunning and beautiful. This software was very simple and easy to use. I love how fast i can send and receive messages with using this software as well. The integration process was very easy for me because of the intensive user activity that I'm connected with while using this amazing software. > > **Cons**: You have to have a good internet source to run this software. Or the downside would be a total inconvenience as your trying to enter links which can become a bit complicated and somewhat a tedious experience. As this software is surprisingly not as versatile as it seems to be. There are aspects that are difficult to use with this product. Example would be: You are not able to ban an undesired call or unknown user because it seems that Viber does not have an ad blocking feature. Also, there is no option to dial any landline numbers using this software as well and you cannot use Viber without Wi-Fi connectivity. ----- ### "Easy to use/ pretty good" — 5.0/5 > **Nina** | *10 May 2025* | Human Resources | Recommendation rating: 10.0/10 > > **Pros**: It is easy to use, simplifies communication, and offers a variety of fun stickers.The video call quality is also very good. > > **Cons**: It’s easy to reply, and like other apps, it would be even simpler and more convenient if it could be used without an internet connection > > Overall, its pretty good. As i said its very easy to use, also video call quality is good and you can share photo/video media in chat. ----- Page: 1 / 164\ Next: [Next page](https://www.softwareadvice.co.uk/software/146449/viber?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.co.uk/software/146449/viber) ## This page is available in the following languages | Locale | URL | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | ----- ## Structured Data